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ViewSonic SC-T46, User Manual

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ViewSonic SC-T46 User Manual Download Page 124

 

 

114

Appendices

This chapter provides instructions for the maintenance of your SC-T47 thin clients.

A.1 Resetting Your SC-T47

How to reset your SC-T47 to the unmanaged state and reset its 

settings under ViewSonic Client Setup to factory defaults

115

A.2 Restoring Your Operating System

How to restore the operating system for your SC-T47

116

Summary of Contents for SC-T46

Page 1: ...SC T47 Thin Client User Guide Model No VS15835...

Page 2: ...r more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from...

Page 3: ...point where if emerges from the equipment Be sure that the power outlet is located near the equipment so that it is easily accessible 10 Only use attachments accessories specified by the manufacturer...

Page 4: ...r the Annex III of the RoHS2 Directives as noted below Examples of exempted components are 1 Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps CCFL and EEFL for specia...

Page 5: ...n the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U S Environmental Protection Agency and the U S Department of Energy NOTE Display Off Mode...

Page 6: ...VS15835 SC T47_UG_ENG Rev 1A 08 31 15 _______________________________ _______________________________ Product disposal at end of product life ViewSonic respects the environment and is committed to wo...

Page 7: ...pendices Provides supplementary instructions on the maintenance and upgrade of ViewSonic SC T47 thin clients Specifications Provides detailed information on key components of ViewSonic SC T47 thin cli...

Page 8: ...irst letter capitalized ICA Connection list RDP Connection list View Connection list buttons or tabs on a window toolbars taskbar or menu bold OK Next Save Applications tab options on a window screen...

Page 9: ...h your SC T47 8 2 Setting Up Your SC T47 9 2 1 Positioning Your SC T47 10 2 2 Getting Connected 13 3 Getting Started 14 3 1 Standard Shortcuts 15 3 2 Accessing Citrix Services 16 3 3 Accessing Microso...

Page 10: ...play of Standard Desktop Shortcuts for Quick Access 51 4 5 Configuring Service Access Settings 52 4 5 1 Applications Tab Overview 52 4 5 2 Available Settings at a Glance 53 4 5 3 Configuring Basic RDP...

Page 11: ...e contents 3 1 4 Exterior Views Overview of thin client outside elements 4 1 5 Panel Components Descriptions of front and rear panel components 5 1 6 LED Indicators Descriptions of signals for LED ind...

Page 12: ...rastically reduced endpoint software hardware issues Simplified system maintenance Improved system security More scalability with low cost endpoint devices 1 2 Features The key features of ViewSonic S...

Page 13: ...tems are present in your package If any items are missing or damaged please contact your dealer immediately ViewSonic SC T47 AC adapter Detachable AC cord Quick Start Guide Stand Optical Disk Thin Cli...

Page 14: ...Overview Exterior Views 4 1 4 Exterior Views Front Bottom View Stand Lock Slot Front Panel Pad VESA Holes Left Rear View Kensington Security Slot Rear Panel I O interface See next section for details...

Page 15: ...icates the status of power 2 Power button Press to turn on your SC T47 3 SSD LED Indicates the status of SSD Solid State Drive 4 Headphone port Connects to a set of headphones or a speaker system 5 Mi...

Page 16: ...ity slot Attaches to a permanent object with a security cable 5 DVI I port Connects to a monitor 6 LAN port Connects to a computer network 7 DVI D port Connects to a monitor 8 USB port USB 2 0 Connect...

Page 17: ...r SC T47 is UWF enabled Unified Write Filter UWF is a sector based write filter intercepting all write attempts to a protected volume and redirecting those write attempts to a virtual overlay With UWF...

Page 18: ...ViewSonic SC T47 you can simply access desktop virtualization solutions from Citrix Microsoft and VMware by mouse clicking Two types of access shortcuts are available standard and customized The form...

Page 19: ...instructions on how to set up and get your SC T47 ready for use 2 1 Positioning Your SC T47 How to position your SC T47 10 2 2 Getting Connected How to connect peripherals and the power for your SC T4...

Page 20: ...nt To position your SC T47 horizontally please follow the steps below 1 Attach the included four 4 rubber pads to the four 4 pad holes on the underside of your SC T47 2 Ensure that the desired place h...

Page 21: ...e side marked with a word FRONT facing left 3 Align the stand with the lock slot side of your SC T47 put four 4 hooks of the stand into the lock slots and then slide the stand left to lock it into pla...

Page 22: ...ckage 2 Align two mount holes on the VESA bracket with two mount holes on your SC T47 and then secure the bracket to your SC T47 with two 2 screws as shown below 3 Align the mount holes on the VESA br...

Page 23: ...ect the monitor s to the DVI D DVI I port 2 Connect a keyboard and mouse to your SC T47 through the USB ports 3 Connect your SC T47 to a LAN through the LAN port or SFP port if any 4 Plug the detachab...

Page 24: ...on the local Windows Embedded Standard desktop 15 3 2 Accessing Citrix Services How to access Citrix services 16 3 3 Accessing Microsoft Remote Desktop Services How to access Microsoft Remote Desktop...

Page 25: ...in your Citrix environment you might not be able to access Citrix services through Citrix Receiver of this new version Alternatively Citrix allows service access simply through a Web browser Try to us...

Page 26: ...e Internet Explorer by clicking its icon on the Start screen or the desktop taskbar 2 Enter the IP address URL FQDN of the server through which Citrix services are accessible NOTE For XenDesktop 7 0 o...

Page 27: ...tarted Accessing Citrix Services 17 Virtual Application Examples Notepad Adobe Reader and PowerPoint Viewer launched in SC T47 Virtual Desktop Example Windows 7 Ultimate launched in SC T47 SC T47 Loca...

Page 28: ...ertificate for available Citrix services with an administrator account Consult your IT administrator for necessary assistance a On the desktop move the mouse to the bottom left corner and then right c...

Page 29: ...Getting Started Accessing Citrix Services 19 e On the opened window click Certificates Add Computer account Local computer OK to add the Certificates snap in...

Page 30: ...click to expand the group tree of Certificates right click on Trusted Root Certification Authorities and then select All Tasks Import on the popup menu g Follow the Certificate Import Wizard to impor...

Page 31: ...or server address Consult your IT administrator for proper information to provide here enter the required data and then click Next to continue 4 Sign in with credentials for your Citrix services and...

Page 32: ...d application s will appear on that window 6 Now you can click to launch the desired application The virtual desktop or application will be displayed on the screen 3 3 Accessing Microsoft Remote Deskt...

Page 33: ...and then click OK 4 A window may appear with a certificate message about the remote computer Consult your IT administrator for details and ensure the connection is secure first To bypass click Yes to...

Page 34: ...s allowing you to add the name or IP address of the View Connection Server 3 Double click Add Server icon or click Add Server in the top right corner 4 A window appears prompting for the name or IP ad...

Page 35: ...Welcome message Click OK to continue 7 Provide your user name and password on the opened window and then click Login 8 A window appears with available desktops for your credentials Double click to sel...

Page 36: ...tings at a glance 27 28 4 2 Configuring System Settings System tab overview Available settings at a glance 29 30 4 3 Configuring External Device Settings Devices tab overview Available settings at a g...

Page 37: ...Name Description 1 System tab Click to configure settings for the operation and maintenance of the client 2 Devices tab Click to configure settings for external devices of the client 3 User Interface...

Page 38: ...ces Configuring settings for audio devices 4 3 Configuring External Device Settings 47 User Interface Configuring the display of service access shortcuts 4 4 Configuring User Interface Settings 50 App...

Page 39: ...ure settings for the operation and maintenance of clients To access available settings of System tab click the tab on ViewSonic Client Setup Interface Elements No Name Description 1 Navigation area Cl...

Page 40: ...yment 4 2 6 4 2 7 37 38 Appliance Mode Click to enable disable the Appliance mode to allow disallow the automatic RDP ICA View sessions In Appliance mode the client starts up with the desired RDP ICA...

Page 41: ...ess ViewSonic Client Setup by default If you don t enable user authentication for administrators and don t set a password here the system administrator privileges are sufficient to access ViewSonic Cl...

Page 42: ...section appears only when Active Admin Authorization is checked 3 The access privileges for standard users are granted and a window appears for you to set the password 4 Type in the desired password...

Page 43: ...adow feature on a remote computer you need to install the ViewSonic Device Manager and also Java software on the remote computer and add your client into a managed group under ViewSonic Device Manager...

Page 44: ...m a remote computer the icon will change its color to yellow 4 2 5 Updating Firmware from the Management Computer Update Firmware allows users to update client firmware from the remote management comp...

Page 45: ...t the system image of a client which is coming from another client of the same model and is with a newer firmware version For detailed information please refer to sections about the snapshot 3 On comp...

Page 46: ...t immediately Click to choose whether to restart the system immediately for firmware update or manually restart the system later Keep VCS configuration Click to choose whether to keep client settings...

Page 47: ...ing the Computer Security Identifier SID and computer name will be reset or removed from the system image by performing the System Preparation Sysprep tool automatically NOTE Taking a snapshot will re...

Page 48: ...own on the desktop but only be performed in the background 4 2 7 Deploying a System Image with a Created Snapshot Your snapshots may be stored on a remote computer over the network or on a USB flash d...

Page 49: ...For more information on how to manage client snapshots with ViewSonic Device Manager please refer to the User s Manual for ViewSonic Device Manager 4 Click OK to continue 5 Click drop down menus to s...

Page 50: ...into a free USB port of the client 2 Start up or restart the client 3 During the period of POST Power On Self Test press F7 to enter the Boot Device menu 4 Select to boot from the attached USB flash d...

Page 51: ...ng a new session Restarting the thin client Turning off the thin client For more information on above modes please refer to sections section 4 2 8 on page 41 Appliance mode section 4 5 5 on page 66 Au...

Page 52: ...Configuring Client Settings Configuring System Settings 42 1 On ViewSonic Client Setup click System Appliance Mode 2 Click to check Enable Appliance Mode 3 Other settings of the Appliance mode appear...

Page 53: ...ICA Remote Desktop or VMware View and the specific service available in that type 5 Click Save to confirm your selections 6 The system will enter the Appliance mode after restart NOTE To disable the...

Page 54: ...the background after you release the keyboard and mouse from the View session virtual desktop 2 Click Ctrl Shift Del to launch ViewSonic Client Setup NOTE You cannot access the Taskbar of the client...

Page 55: ...l the changes made in a session will not be kept after the system restart Ensure that you choose the desired settings here before making any changes to the system An icon in the Notification area of t...

Page 56: ...s currently enabled Except for changes to VCS settings all the other changes made to the system in current session will not be kept after the system restart Orange Lock The UWF state was changed and w...

Page 57: ...the tab on ViewSonic Client Setup Interface Elements No Name Description 1 Navigation area Click to select a setting item under Devices tab 2 Configuration area Configures setting values when a settin...

Page 58: ...ection entries under Applications tab may affect if you can use mapped USB storage devices in remote virtual desktop sessions For details please refer to sections 4 5 5 Configuring Advanced RDP Connec...

Page 59: ...ion you need to enable locally attached audio devices here the Audio setting item under Devices tab and configure audio related settings if any in the RDP ICA View connection settings For detailed ins...

Page 60: ...face tab click the tab on ViewSonic Client Setup Interface Elements No Name Description 1 Navigation area Click to select a setting item under User Interface tab 2 Configuration area Configures settin...

Page 61: ...View TIP You can use these standard desktop shortcuts to quickly access services For detailed instructions please refer to chapter 3 Getting Started on page 21 NOTE You can also customize your deskto...

Page 62: ...ice access on clients To access available settings of Applications tab click the tab on ViewSonic Client Setup Interface Elements No Name Description 1 Navigation area Click to select a setting item u...

Page 63: ...DP sessions 4 5 3 4 5 4 4 5 5 54 Citrix ICA Click to configure Citrix ICA Independent Computing Architecture connection settings and create access shortcuts on the desktop for ICA sessions 4 5 6 4 5 7...

Page 64: ...es You can access services for work simply through these shortcuts NOTE For more information on Microsoft Remote Desktop services please visit Microsoft website at www microsoft com Three connection t...

Page 65: ...or Remote Desktop connection type please do the following 1 On ViewSonic Client Setup click Applications Remote Desktop 2 The RDP Connection list appears in the Configuration area NOTE If you haven t...

Page 66: ...osoft s websites at www microsoft com or support microsoft com for more information 5 Click Save to add this RDP connection entry 6 The shortcut for Remote Desktop connection is automatically created...

Page 67: ...OTE Your SC T47 supports only RD Web Access based on Windows Server 2012 R2 Windows Server 2008 R2 based is not supported 1 On ViewSonic Client Setup click Applications Remote Desktop 2 The RDP Connec...

Page 68: ...d fields Consult your IT administrator for the appropriate connection URL 6 Click Save to add this RDP connection entry 7 The shortcut for Remote Web Access connection is automatically created on the...

Page 69: ...SC T47 supports only RD Web Access based on Windows Server 2012 R2 Windows Server 2008 R2 based is not supported 1 On ViewSonic Client Setup click Applications Remote Desktop 2 The RDP Connection list...

Page 70: ...b Feed URL 6 Click Update Now in the RemoteApp and Desktop Connections section After completion the result will be shown as blow in that section 7 Click Save to add this RDP connection entry 8 The app...

Page 71: ...s on how to access services via this standard shortcut please refer to section 3 3 Accessing Microsoft Remote Desktop Services on page 30 2 Follow the on screen instructions and provide required crede...

Page 72: ...Configuring Client Settings Configuring Service Access Settings 62 Example Windows Server 2012 Example Windows 8 Enterprise...

Page 73: ...tcut on the desktop 2 A window appears prompting for credentials NOTE A warning message about security might appear Consult your IT administrator for details and ensure the connection is secure first...

Page 74: ...g Client Settings Configuring Service Access Settings 64 4 Click to select RemoteApp and Desktops or Connect to a remote PC 5 Click icons or follow the on screen instructions to launch applications or...

Page 75: ...onfiguring Service Access Settings 65 Connection Type Web Feed To access remote applications please do the following 1 On Start screen click the application tile to launch an application 2 The applica...

Page 76: ...please refer to Settings for the Connection Type of Web Feed on page 75 General Sub tab Server Settings Item Description Session Name Type in the name for Remote Desktop sessions Sever Address Type in...

Page 77: ...the user account used for authentication Domain Type in the domain of the server NOTE Leave this field blank if the server doesn t belong to any domain Common Settings Item Description Autostart When...

Page 78: ...application in Program path and file name the next field Or you can type in the full path and name of the application in Program path and file name and leave this field empty Program path and file nam...

Page 79: ...disable Clipboard redirection NOTE When Enable is selected Clipboard can be used across local and remote desktops in both directions Smart Card Mapping Click the drop down menu to enable disable smart...

Page 80: ...Remote Desktop session using locally attached audio devices NOTE When Leave at remote computer is selected on the drop down menu of Remote Audio Playback this setting item will be grayed out Apply Win...

Page 81: ...he desktop or Start screen move your mouse to the bottom right corner The charms appear 4 Click Search to select the Search charm 5 Type group policy in the Search charm and then click Settings Edit g...

Page 82: ...ct the logon method Three options are available Allow me to select later Ask for password NTLM and Smart card Option Description Allow me to select later Users can select a logon method while connecti...

Page 83: ...onnection types are available Option Description Remote Desktop Provides access to remote desktops applications Remote Web Access Provides access to remote desktops applications through a Web browser...

Page 84: ...ss Settings 74 Options Sub tab NOTE No options are available under the Options sub tab in the connection type of Remote Web Access RD Gateway Sub tab NOTE No options are available under the RD Gateway...

Page 85: ...is table only provides descriptions for available settings when Web Feed is selected Three connection types are available Option Description Remote Desktop Provides access to remote desktops applicati...

Page 86: ...the defined limit Resolution Click the drop down menu to select the desired display resolution on a Remote Desktop session Twelve options are available Fullscreen 1920x1200 1920x1080 1680x1050 1400x1...

Page 87: ...he desktop or Start screen move your mouse to the bottom right corner The charms appear 4 Click Search to select the Search charm 5 Type group policy in the Search charm and then click Settings Edit g...

Page 88: ...Configuring Client Settings Configuring Service Access Settings 78 RD Gateway Sub tab NOTE No options are available under the RD Gateway sub tab in the connection type of Remote Web Access...

Page 89: ...h the Internet Explorer or the standard desktop shortcut Citrix Receiver For detailed instructions on how to access services via this standard desktop shortcut please refer to section 3 2 Accessing Ci...

Page 90: ...ccessible under the Server Settings section NOTE The applicable or best suitable information type of the server side may vary with your Citrix environment Consult your IT administrator for more inform...

Page 91: ...he following 1 On ViewSonic Client Setup click Applications Citrix ICA 2 The available ICA Connection list appears in the Configuration area NOTE If you haven t create any entry the ICA Connection lis...

Page 92: ...ith a red asterisk have been provided 6 Upon completion the Search Dialog window appears for you to select the desktop group Click the drop down menu to select the desired desktop group and then click...

Page 93: ...following 1 On ViewSonic Client Setup click Applications Citrix ICA 2 The available ICA Connection list appears in the Configuration area NOTE If you haven t create any entry the ICA Connection list...

Page 94: ...p server doesn t belong to any domain just type its computer name in the Domain field 6 Upon completion the Search Dialog window appears for you to select the application Click the drop down menu to s...

Page 95: ...o the following 1 On ViewSonic Client Setup click Applications Citrix ICA 2 The available ICA Connection list appears in the Configuration area NOTE If you haven t create any entry the ICA Connection...

Page 96: ...ministrator for more information Only connections to XenApp servers are supported by this connection type 6 Click Save to confirm The access shortcut will be created automatically on the desktop NOTE...

Page 97: ...desktop shortcut please refer to section 3 2 Accessing Citrix Services on page 24 2 The desired application or desktop is displayed on the screen For Connection Types of Web Logon To access Citrix se...

Page 98: ...Configuring Client Settings Configuring Service Access Settings 88 Logon Screen Example XenDesktop 5 6 Platinum Logon Screen Example XenApp and XenDesktop 7 5 Platinum...

Page 99: ...e required credentials and domain name and then click Log On NOTE If your service hosted server doesn t belong to any domain type in the server name instead if required 4 Click to select the desired a...

Page 100: ...Configuring Client Settings Configuring Service Access Settings 90 Screen for On Demand Desktops XenDesktop 5 6 Platinum Screen for On Demand Applications XenApp 7 5 Platinum...

Page 101: ...guring Service Access Settings 91 5 The selected application s or desktop s will be displayed on the screen Example Desktop Delivered by XenDesktop 5 6 Platinum Windows 7 Ultimate Screen for On Demand...

Page 102: ...Settings Configuring Service Access Settings 92 Example Desktop Delivered by XenDesktop 7 5 Platinum Windows Server 2008 R2 Example Applications Delivered by XenApp 6 5 Platinum PowerPoint Viewer Adob...

Page 103: ...Configuring Client Settings Configuring Service Access Settings 93 Example Applications Delivered by XenApp 7 5 Platinum PowerPoint Viewer Adobe Reader and Mozilla Firefox...

Page 104: ...fer to Settings for the Connection Type of Server Connection on page 102 General Sub tab Server Settings Item Description Session Name Type in the name for Citrix ICA sessions Connection Type This tab...

Page 105: ...estart Application Opens a Citrix ICA session again Reboot Restarts your thin client Shutdown Turns off your thin client Application Sub tab Web Settings Item Description Mode Setting Click the drop d...

Page 106: ...escriptions for available settings when XenDesktop is selected Four connection types are available Option Description Web Logon Provides application desktop and content access services through the int...

Page 107: ...desired color quality for a Citrix ICA session Three options are available No preference Better Speed 16 bit and Better Appearance 32 bit Option Description No preference No preference for a specific...

Page 108: ...o playback or to configure the quality setting for audio playback in a Citrix ICA session Four options are available High high definition audio Medium optimized for speech Low for low speed connection...

Page 109: ...enApp is selected Four connection types are available Option Description Web Logon Provides application desktop and content access services through the interface of a Web browser Internet Explorer Xen...

Page 110: ...re available No preference Better Speed 16 bit and Better Appearance 32 bit Option Description No preference No preference for a specific color quality Better Speed 16 bit The 16 bit color quality is...

Page 111: ...h definition audio Allows endpoint devices to play a sound file at its native data transfer rate This is recommended for connections where bandwidth is plentiful and sound quality is important Medium...

Page 112: ...ction Type This table only provides descriptions for available settings when Server Connection is selected Four connection types are available Option Description Web Logon Provides application desktop...

Page 113: ...re available No preference Better Speed 16 bit and Better Appearance 32 bit Option Description No preference No preference in a specific color quality Better Speed 16 bit The 16 bit color quality is u...

Page 114: ...h definition audio Allows endpoint devices to play a sound file at its native data transfer rate This is recommended for connections where bandwidth is plentiful and sound quality is important Medium...

Page 115: ...ns please visit VMware website at www vmware com NOTE You can also access VMware View or Horizon View services through the standard desktop shortcut VMware Horizon View Client For detailed instruction...

Page 116: ...connection 4 Type in the desired session name and then click Save to confirm NOTE This is the only required field for the creation of a service access shortcut on the desktop Other data can be provide...

Page 117: ...e or IP address of the View Connection Server 3 Double click Add Server icon or click Add Server in the top right corner 4 A window appears prompting for the name or IP address of the View Connection...

Page 118: ...108 7 Provide your user name and password on the opened window and then click Login 8 A window appears with available desktops for your credentials Double click to select the desired desktop 9 The de...

Page 119: ...the identity of the remote server and whether to connect to an untrusted server Three options are available Do not verify server identity certificates Warn before connecting to untrusted servers and...

Page 120: ...Application Exit Select what to do when a VMware View or Horizon View session is ended Four options are available Do Nothing Restart Application Reboot and Shutdown Option Description Do Nothing Retu...

Page 121: ...Setup click Applications Web Browser Global Setting 2 Refer to the table below to set up home page proxy and automatic configuration settings and then click Save to apply Basic Settings Item Descript...

Page 122: ...IP address when Use automatic configuration script is selected Configuring Specific Browser Session Settings To configure specific browser session settings and create shortcuts on the desktop and Sta...

Page 123: ...tomatically or not when Windows Embedded starts If Yes is selected every time when you log in to the system the browser session will be opened automatically On Application Exit Select what to do when...

Page 124: ...of your SC T47 thin clients A 1 Resetting Your SC T47 How to reset your SC T47 to the unmanaged state and reset its settings under ViewSonic Client Setup to factory defaults 115 A 2 Restoring Your Op...

Page 125: ...s Esc on the keyboard to enter ViewSonic Thin Client Menu ViewSonic Thin Client Menu Normal boot Reset Mode Firmware Update Reboot Shutdown NOTE Five options are available on ViewSonic Thin Client Men...

Page 126: ...you ve backed up important data before proceeding 1 Attach a DVD drive to ViewSonic SC T47 2 Insert the Recovery DVD 3 Reboot your ViewSonic SC T47 4 During the POST Power On Self Test period press F7...

Page 127: ...ng your to select the language of the user interface for your ViewSonic SC T47 Select the desired language and then press Next to continue NOTE The available UI languages may vary with the firmware ve...

Page 128: ...etworking 10 100 1000Mb Ethernet Wireless IEEE 802 11 b g n Power Input Output 100 240Vac 1A 50 60 Hz DC 12Vdc 3A Operating system Windows Embedded 8 Standard Supported Protocols Microsoft RDP with Re...

Page 129: ...om Latin America Columbia www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte...

Page 130: ...ilure to follow instructions supplied with the product b Any damage of the product due to shipment c Removal or installation of the product d Causes external to the product such as electrical power fl...

Page 131: ...aw This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the ex...

Page 132: ......

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