ViewSonic Optiquest Q51B, User Manual

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ViewSonic Q51
14
Limited Warranty
ViewSonic CRT Monitors
What the warranty covers:
ViewSonic® warrants its products to be free from defects in material and workmanship,
under normal use, during the warranty period. If a product proves to be defective in material
or workmanship during the warranty period, ViewSonic will at its sole option repair or replace
the product with a like product. Replacement product or parts may include remanufactured or
refurbished parts or components.
How long the warranty is effective:
ViewSonic Monitor products are warranted for twelve (12) months for parts, and twelve (12)
months for labor.
Who the warranty protects:
This warranty is valid only for the first consumer purchaser. For rental units the warranty
commences upon the date the product is first put in use.
What the warranty does not cover:
1. Any product on which the serial number has been defaced, modified or removed.
2. If this product was purchased from an unauthorized reseller, there are no warranties,
express or implied, including the implied warranty of merchantability and the implied
warranty of fitness for a particular purpose and this product is sold strictly “as is” and “with
all faults”.
3. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature,
unauthorized product modification, or failure to follow instructions supplied with
the product.
b. Repair or attempted repair by anyone not authorized by ViewSonic.
c. Any damage of the product due to shipment.
d. Removal or installation of the product.
e.
Causes external to the product, such as electric power fluctuations or failure.
f. Use of supplies or parts not meeting ViewSonic’s specifications.
g. Normal wear and tear.
h. Damage caused by static (non-moving) images displayed for lengthy periods of
time (also referred to as “burn-in”).
i. Any other cause which does not relate to a product defect.
4. Removal, installation, transportation, insurance, and set-up service charges.
How to get service:
1. For information about receiving service under warranty, contact ViewSonic Customer
Support at 800-888-8583. You will need to provide your product’s serial number.
2. To obtain warranted service, you will be required to provide (a) the original dated sales
slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial