ViewSonic IFP62 Series User Manual Download Page 1

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IFP62 Series

Commercial Touch Display

User Guide

Model No. VS18622 | VS18623 | VS18624

P/N: IFP6562 | IFP7562 | IFP8662

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic

Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for IFP62 Series

Page 1: ...manner as well as registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on o...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Page 3: ...le surface The device may fall over resulting in an injury or a malfunction Do not place any heavy objects on the device or connection cables If smoke an abnormal noise or a strange odor is present im...

Page 4: ...d for a long period of time Place the device in a well ventilated area Do not place anything on the device that prevents heat dissipation Refer all servicing to qualified service personnel Service wil...

Page 5: ...formita Declara o de compatibilidade Vyhl senie o zhode vydan Feder lnou komisiou pre r diov a telev zne vysielanie Izjava o skladnosti Prohl en o souladu se Izjava o sukladnosti IFP9850 4 VS18697 Com...

Page 6: ...f attaching to other building materials please contact your nearest dealer C B Model VESA Spec A x B Standard Screw C x D Quantity IFP6562 65 600 x 400 mm M8 x 25 mm 4 IFP7562 75 800 x 400 mm M8 x 25...

Page 7: ...ontrol receiver 3 Ambient Light Sensor to monitor the ambient light 4 USB Type C input connect to PC with USB Type C output 5 High definition input connect to PC with HDMI output set top box or other...

Page 8: ...device HDMI 1 2 3 supports HDMI CEC One Touch Play System Standby partial Remote Control Pass Through 4 TOUCH 5 USB 2 0 Touch signal output to external PC For ViewBoard firmware upgrade 6 External com...

Page 9: ...14 Remote Control...

Page 10: ...e battery post 3 Replace the cover by aligning it with the slot on the remote control and snapping the latch shut WARNING There is a risk of explosion if batteries are replaced with the incorrect type...

Page 11: ...emote Control Receiver Range The working range of the remote control is shown here It has an effective range of 8 meters Ensure there is nothing obstructing the remote control s signal to the receiver...

Page 12: ...Select and Deselect an Object Clicking Press and release the ViewBoard to select deselect options or objects This is like a single standard left mouse click USB USB USB Display Menu Options Right Cli...

Page 13: ...r desired location USB USB USB Erasing Digital Ink Use your flattened hand palm or fist on the ViewBoard and move your hand across the area which you wish to erase Swipe Up for General Settings Swipe...

Page 14: ...19 19 Making Connections Connecting External Devices and Touch Connection...

Page 15: ......

Page 16: ...n When you use a RS232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC including Power On Off Volume adjustment Input select Br...

Page 17: ...s Just like any PC it is easy to connect various USB devices and other peripherals to your ViewBoard USB Peripherals Plug the USB device cable into the USB port Networking and Modem cables Plug the ro...

Page 18: ...orts on your ViewBoard and peripheral device 2 Plug in the power cord of your ViewBoard and turn on the power supply switch 3 Press the Power button on the right hand side of the ViewBoard to turn the...

Page 19: ...em 1 Connect an optical cable from the SPDIF port to your sound system s optical connector 2 Plug in the power cord of your ViewBoard and turn on the power supply switch 3 Press the Power button on th...

Page 20: ...HDMI cable to the HDMI IN port of your display device and the other end to the HDMI OUT port of your ViewBoard 2 Plug in the power cord of your ViewBoard and turn on the power supply switch 3 Press th...

Page 21: ...n Off your ViewBoard 1 Ensure the power cord is connected plugged into a power outlet and the power switch is in the On position 2 Press the Power button to turn on the ViewBoard 3 To turn the ViewBoa...

Page 22: ...27 27 Initial Launch Setup When you first turn on your ViewBoard an initial setup wizard will launch 1 Select your Language 2 Setup and verify your LAN connection...

Page 23: ...28 28 3 Select your Time Zone to set the Date and Time...

Page 24: ...30 30 Tool Bar To launch a tool 1 Tap a Tool bar trigger icon 2 Tap on your desired tool icon Tool bar trigger icons are on the edge of the ViewBoard launcher providing access to your tools...

Page 25: ...TE The default digital pen setting supports up to 10 point writing 2 Digital Highlighter Mark and highlight with four colors yellow orange blue and green NOTE The default digital highlighter setting s...

Page 26: ...n Enlarge the captured image NOTE The screen resolution will be reduced after zooming in 2 Zoom Out Shrink the captured image 3 Back to Full Screen Reset the Zoom In Zoom Out effects to the original f...

Page 27: ...o adjust the numeric values then click Start At any time the countdown timer can be paused resumed or reset The timer will reduce in size and move to the lower center of the screen automatically when...

Page 28: ...h At any time the stopwatch can be paused resumed split or reset The stopwatch will reduce in size and move to the lower center of the screen automatically when the user touches another area Touching...

Page 29: ...36 36 ViewBoard On Screen Display OSD Menu ViewBoard has two options for opening the OSD Menu Swipe up from the bottom of the screen...

Page 30: ...isplay the General Setting menu then press DOWN to enter the Input Source menu 2 Press DOWN UP LEFT RIGHT to select the input source you want 3 Press ENTER on the remote control or touch the input sou...

Page 31: ...press and hold input icon to entry edit input aliases and when the Display button is pressed the source information located in the upper left side will also be changed Users can also choose to Displa...

Page 32: ...it To adjust the HDMI OUT 1 Press INPUT on the remote control to display the General Setting menu 2 To select the HDMI OUT resolution 3 Press EXIT on the remote control or touch a blank area outside o...

Page 33: ......

Page 34: ...ed Networks Refresh the network list or view Advanced settings Wireless Network Wi Fi Status On I Saved network Available networks 0 I Advance v VSaccess Connected Recover Me 1ADDCO c In Advanced sett...

Page 35: ...Low Blue Light and Eye Health The Blue Light Filter blocks high energy blue light for a more comfortable viewing experience...

Page 36: ...urn down to look at the floor 2 Move the eyes left and right slowly to look at objects on the two sides 3 Move the eyes to look at objects at the right upper direction and then right lower direction R...

Page 37: ...and Balance directly by touching and adjusting each value Additionally you can use the remote control and press DOWN UP LEFT RIGHT to select a value then press VOL VOL to adjust it 3 To adjust the aud...

Page 38: ...2 To change the screen ratio directly select 4 3 16 9 or PTP 3 Adaptive brightness After enable the function ViewBoard back light will adjust automatically by ambient light 4 Energy saving After enabl...

Page 39: ...adjusting each value Additionally you can use the remote control and press DOWN UP LEFT RIGHT to select a value then press VOL VOL to adjust it 3 To adjust the display efficacy choose from Standard B...

Page 40: ...ble when the input source is VGA 1 Press MENU on the remote control and select the Adjust menu 2 Adjust the H Position V Position Clock and Phase directly by touching and adjusting each value 3 To aut...

Page 41: ...RS232 protocol command Description RS232 Hardware Specification ViewSonic LFD communication port on the rear side 1 Connector type DSUB 9 Pin Male or 3 5 mm barrel connector 2 Use of crossover null mo...

Page 42: ...ommunication Setting Baud Rate Select 9600bps fixed Data bits 8 bits fixed Parity None fixed Stop Bits 1 fixed LAN Communication Setting Type Ethernet Protocol TCP IP Port 5000 fixed Cross subnet No L...

Page 43: ...ply The LFD ID can be set via the OSD menu for each Display Command Type Identify command type s 0x73h Set Command 0x2Bh Valid command Reply 0x2Dh Invalid command Reply Command Function command code O...

Page 44: ...24 0x30 0x37 0x36 0x0D Reply Hex Format Name Length ID Command Type CR Hex 0x34 0x30 0x32 0x2B 0x0D Example 2 Set Brightness as 75 for Display 02 and this command is NOT valid Send Hex Format Name Len...

Page 45: ...I 006 VGA1 016 VGA2 026 VGA3 007 Slot in PC OPS SDM HDBT 008 Internal memory 009 DP 00A Embedded Main Android 1 No need for USB 2 For the case of two more same sources the 2nd digital is used to indic...

Page 46: ...ng hot key in RCU like Mute etc MENU Lock 1 Lock MENU key of front panel and RCU 2 The Factory and Hospitality modes should not be blocked for the model using MENU combined key to enter these two mode...

Page 47: ...s 0 30 000 100 050 is central Picture Size 8 s 1 31 000 FULL 16 9 001 NORMAL 4 3 002 REAL 1 1 3 1 0 OSD language 8 s 2 32 000 English 001 French 002 Spanish Could be extend ed for more sup ported lang...

Page 48: ...Y99 Last 2 digits 20 17 20 99 Date Month 8 s V 56 M01 M12 2 digits Date Day 8 s V 56 D01 D31 2 digits Time Hour 8 s W 57 H00 H23 24 hr format 2 digits Time Min 8 s W 57 M00 M59 2 digits Time Sec 8 s...

Page 49: ...ly Command Function command code One byte ASCII code Value 1 3 Three bytes ASCII that defines the value CR 0x0D Get Function Format Send Command Type g Name Length ID Command Type Command Value1 Value...

Page 50: ...Reply Hex Format Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x35 0x72 0x62 0x30 0x36 0x37 0x0D Example 2 Get Color from Display 05 but the Color command is not supporte...

Page 51: ...l 1 means signal detected 2 2nd 3rd digit See Set function table Get Power status ON STBY 8 g l 6C 001 ON 000 STBY Get Remote control S g n 6E 000 Disable 001 Enable 002 Pass through Get RCU mode stat...

Page 52: ...Get Device Name Reply 0x 32 30 31 72 34 43 44 45 2D 35 35 30 30 00 00 00 00 0D Assumed the device name is NMP 302 1 Send 0x 38 30 31 67 34 30 30 30 0D Get Device Name Reply 0x 32 30 31 72 34 4E 4D 50...

Page 53: ...106 6 Get FW version example Assumed the FW version is 3 02 001 Send 0x 38 30 31 67 38 30 30 30 0D Get FW version Reply 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00 00 00 0D...

Page 54: ...rs for Video wall 1 2nd digital for H monitors 2 3rd digital for V monitors Get Tiling position 8 g y 79 000 OFF 001 025 for Video wall Copy the screen of Position to identi fied display Get Date Year...

Page 55: ...1 72 33 48 31 36 0D H16 Send 0x 38 30 31 67 33 4D 30 30 0D Get Time Min Reply 0x 38 30 31 72 33 4D 32 37 0D M27 Send 0x 38 30 31 67 33 53 30 30 0D Get Time Sec Reply 0x 38 30 31 72 33 53 35 39 0D S59...

Page 56: ...tatus automatically without getting a query from the host whenever the following data status is changed by the user through any of the available ways like remote control unit front keys or touch scree...

Page 57: ...e PC over the RS232 port IR Pass Through Function format Reply Command Type p Name Length ID Command Type RCU Code1 MSB RCU Code2 LSB CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes orde...

Page 58: ...GHT 1E V OK ENTER SET 1F V EXIT 20 V 21 22 23 24 25 26 27 28 29 2A 2B RED F1 2C GREEN F2 2D YELLOW F3 2E BLUE F4 2F NOTE 1 This IR pass through code is different from the RCU key code 2 Special contro...

Page 59: ...Display will forward the POWER code to the host via RS232 then turn off itself 2 3 When SET POWER LOCK is enabled the Display will not respond to POWER key pressing 3 The VOLUME UP and VOLUME DOWN cod...

Page 60: ...on Power Voltage 100V 240V AC 50 60Hz Operating Conditions Temperature 32 F to 104 F 0 C to 40 C Humidity 20 80 non condensing Altitude 2 000 m Storage Conditions Temperature 4 F to 140 F 20 C to 60 C...

Page 61: ...114 114 Display Modes VGA Mode HDMI Mode...

Page 62: ...off unexpectedly 1 Check whether Sleep mode is enabled 2 Check if there is a power outage in your area 3 Turn on the display and see if the problem is with the signal and control system PC Mode Proble...

Page 63: ...le 3 Check that the internal PC is installed correctly Picture is unclear or cuts in and out 1 Check the signal cable 2 Check if other electronics are interrupting the signal Poor picture 1 Adjust chr...

Page 64: ...of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clean apply a small amount of non...

Page 65: ...ot installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installa...

Page 66: ...as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0...

Page 67: ...period of inactivity And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer Please note any change in energy settings will inc...

Page 68: ...ion DPMS DisplayPort and DDC are trademarks of VESA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequen...

Page 69: ...a www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Page 70: ...ps Please refer to What the warranty excludes and does not cover section Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not...

Page 71: ...mation about receiving service under warranty contact ViewSonic Customer Support Please refer to the Customer Service page You will need to provide your product s serial number To obtain warranty serv...

Page 72: ...epair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow...

Page 73: ...excludes and does not cover Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water lightning...

Page 74: ...tainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties e...

Page 75: ...36954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo...

Page 76: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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