ViewSonic CDE5010 User Manual Download

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CDE5010

Commercial Display

User Guide

Model No. VS17539

IMPORTANT: Please read this User Guide to obtain important information on installing

and using your product in a safe manner, as well as registering your product for future

service. Warranty information contained in this User Guide will describe your limited

coverage from ViewSonic Corporation, which is also found on our web site at http://

www.viewsonic.com in English, or in specific languages using the Regional selection

box in the upper right corner of our website. “Antes de operar su equipo lea cu

idadosamente las instrucciones en este manual”

Summary of Contents for CDE5010

Page 1: ...ng your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www view...

Page 2: ...ding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confi...

Page 3: ...ll be required to correct the interference at his her own expense Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an ou...

Page 4: ...henyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Bis 2 ethylhexyl phthalate DEHP 0 1 0 1 Butyl benzyl phthalate BBP 0 1 0 1 Dibutyl phthalate DBP 0 1 0 1 Diisobutyl phthalate DIBP 0 1 0...

Page 5: ...laws or rules of your municipality to dispose of the tube properly Do not bend power cord Do not use monitor in high temperature humid dusty or oily areas If monitor or glass is broken do not come in...

Page 6: ...nk often Position the monitor at a 90 angle to windows and other light sources to minimize glare and reflections Clean the LCD monitor surface with a lint free nonabrasive cloth Avoid using any cleani...

Page 7: ...stallation 1 1 1 Unpacking 1 1 2 Package Contents 1 1 3 Installation Notes 1 1 4 Mounting on a Wall 2 1 4 1 VESA Grid 2 2 Parts and Functions 4 2 1 Control Panel 4 2 2 Input Output Terminals 5 2 3 Rem...

Page 8: ...rdware specification 47 11 2 2 Communication Setting 47 11 2 3 Command Message Reference 47 11 3 Protocol 48 11 3 1 Set Function Listing 48 11 3 2 Get Function Listing 52 11 3 3 Remote Control Pass th...

Page 9: ...ced or transmitted by any means for any purpose without prior written permission from ViewSonic Corporation Product Registration To meet your future needs and to receive any additional product informa...

Page 10: ...ain cable CD ROM Quick Start Guide IR sensor cable NOTES For all other regions apply a power cord that conforms to the AC voltage of the power socket and has been approved by and complies with the saf...

Page 11: ...damage caused by improper installation 4 For the wall mounting kit use M6 mounting screws having a length 10 mm longer than the thickness of the mounting bracket and tighten them securely 5 Unit with...

Page 12: ...at to disperse leave space between surrounding objects as shown in the diagram below 100 mm 100 mm 100 mm 100 mm NOTES When installing the display on a wall proper installation We accept no liability...

Page 13: ...Move the highlight bar down to adjust the selected item while OSD menu is on Decrease the adjustment while adjust value 8 MENU button Return to previous menu while OSD menu is on or to activate the OS...

Page 14: ...trol center 6 IR OUT 7 IR IN IR signal output input for the loop through function NOTES This display s remote control sensor will stop working if the jack IR IN is connected To remotely control your A...

Page 15: ...again will exit the ID Mode The red LED lights off Press the digit number 0 9 to select the display you want to control For example press 0 and 1 for display No 1 press 1 and 1 for display No 11 The n...

Page 16: ...sed battery acid as it can damage your skin NOTE If you do not intend to use the remote control for a long period remove the batteries 2 3 3 Handling the remote control Do not subject to strong shock...

Page 17: ...e better remote control performance and easy to observe the light information of power status 2 Push up the lens before mounting the display for video wall application 3 Pull Push the lens until heari...

Page 18: ...t D Sub 15 pin Audio Out PC DVI Out DVI IN DVI IN 3 2 Connecting a PC 3 2 1 Using VGA input DVD VCR VCD HDMI 1 IN HDMI 2 IN HDMI Out HDMI IN PC PC LINE IN VGA IN VGA IN VGA AUDIO IN VGA Out D Sub 15 p...

Page 19: ...AY 2 RS 232C IN RS 232C RS 232C OUT RS 232C IN 3 4 Connecting Multiple Displays in a Daisy chain Configuration You can interconnect multiple displays to create a daisy chain configuration for applicat...

Page 20: ...2C OUT RS 232C IN NOTE 1 This display s remote control sensor will stop working if the IR IN is connected 2 IR loop through connection can suppor t up to 9 displays 3 IR in daisy chain via RS232 conne...

Page 21: ...anual setting User also can tape Skip Note The setting file should be put on viewsonic folder in SD or USB and the file name is settings db 4 1 4 Setup Complete The initial settings are completed Pres...

Page 22: ...ylist is chosen the app will guide you to select the media source All media files should be placed in viewsonic of root directory For example videos in root viewsonic video photos in root viewsonic ph...

Page 23: ...ask you if you want to have background music while slideshow playing 3 Select Settings on this page this page has three parts Repeat Mode Slideshow Effect and Effect Duration Repeat Mode play mode Sl...

Page 24: ...USB storage or SD card After URL file selected URL will show on list B Export Click Export you can select Internal USB storage or SD card for export file to Dialog shows path file will be saved and f...

Page 25: ...will guide you to select the media source All media files should be placed in viewsonic of root directory For example pdfs in root viewsonic pdf B You could edit or delete a non empty playlist just ch...

Page 26: ...nd select Custom If set up customer APK PD will open customer app when switch source to Customer mode If no set up customer APK PD will show Black screen when switch source to Customer mode 4 7 2 Set...

Page 27: ...out ing WiFi configuration and QoS setting Please consult your IT for related details 4 8 1 Cast sender from Windows based devices Macbook and Chrome devices Mac Windows and Chrome devices 1 Make sure...

Page 28: ...to make annotation in the picture Click to change color or thickness Clear Click to clean all the elements Camera Click to use camera then send the image to IFP50 5 Setting Admin mode Press Menu 1 9 9...

Page 29: ...tification FTP Remote Control SCIP Network Port Server settings Media Player Browser CMND Play Source settings General settings Signage Display Name PD_0024672157ea Boot Logo Screenshot Signage Displa...

Page 30: ...logo PD does not find any bootanimation zip file under SD and USB The list will be blank Save and Forget button will be gray and useless Case 2 The users do not settle customized boot logo PD find boo...

Page 31: ...w Error toast 3 End Time Set up screenshot End time Note 1 If no End time the screen will show current time automatically 2 Star t time cannot be newer than End time It will show error toast 4 Repeat...

Page 32: ...1 SMTP Set SMTP configuration User can set Gmail account or other mail account User can select other mail account and set up SMTP server Security type and por t item Note Password input limitation 1 L...

Page 33: ...et up PD can share FTP files 1 Account Set up FTP account Note Input limitation 1 Length 4 20 characters 2 Format I English a z and A Z II Number 0 9 2 Password Set up FTP password Note Input limitati...

Page 34: ...atus 5 Port Set up FTP por t number Default 2121 Note Input limitation 1 Length Max 5 characters 2 Range 1024 65535 3 Format Number 0 9 4 Unavailable por t 5000 5 The por t number must more than 1024...

Page 35: ...r Installed app 2 Will not show up system pre install app Scalar OSD menu operation RCU Source Custom If set up customer APK PD will open customer app when switch source to Customer mode If no set up...

Page 36: ...al Storage Lock Disable SD card USB External Storage Unlock Note Must re plug SD card USB External Storage after unlock the external storage 5 4 System Tools System tools 4 main functions 1 Clear Stor...

Page 37: ...ewsonic app Note If no viewsonic folder exists in USB or SD card it will be created automatically List all available storage internal SD USB 5 4 3 2 Import Signage Display Settings Impor t settings db...

Page 38: ...can choose Small Normal Large Huge 5 6 Apps Display applications information Note 1 User options key on RCU to show setting option 5 7 Date time Via Scalar OSD menu to control Auto Time On Off Note A...

Page 39: ...ing your display Navigating the OSD menu using the remote control 1 Press the MENU button to display the OSD menu 2 Press or button to select its menu item or to adjust its value Press OK button to co...

Page 40: ...ct a display gamma It s refer to the brightness performance cur ve of signal input Choose from Native 2 2 2 4 s gamma D image NOTE sRGB picture mode is standard and cannot be changed Color temperature...

Page 41: ...orrect proportions of pictures transmitted in 16 9 using the full screen display Normal The picture is reproduced in 4 3 format and a black band is displayed on either side of the picture Real This mo...

Page 42: ...al speakers 6 1 4 Configuration1 menu Picture Screen Audio Configuration 1 Configuration 2 Advanced option Balance Treble Bass Volume Audio Out Line Out Maximum Volume Minimum Volume Mute Audio source...

Page 43: ...8 9 10 11 12 13 14 15 16 Monitor information Model name Serial NO CDE5010 N A OSD turn off Set the period of time the OSD on screen display menu stays on the screen The options are Off 5 120 seconds...

Page 44: ...de 1 Action IR control Select the operation mode of the remote control when multiple displays are connected via an RS232C connection Normal All displays can be operated normally by the remote control...

Page 45: ...he same as OSD brightness value e g 70 Type Off Default SW Tool OSD Only Source resolution Full HD Default 4K H monitors Select the number of displays on the horizontal side V monitors Select the numb...

Page 46: ...start end time is conflict or empty input is empty or time conflict with other schedule list you cannot enable schedule Start time Set start time End time Set end time Input Platform will go to this...

Page 47: ...mode show no signal only RCU Power Button Off No Signal WoL Android ARM Mode 1 TCP off WOL on auto off DC OFF DC OFF V ARM OFF Mode 2 TCP off WOL on auto on off gary out DC OFF When signal is back sy...

Page 48: ...ge Advanced option reset Reset all settings except Date and Time in the Advanced option menu to factory preset values 1 Press OK or button to enter the submenu 2 Press or button to select Reset and pr...

Page 49: ...olution 1080P 60fps Max Bit Rats 135Mbps 4k2k 30fps H 265 H 265 MP4 mp4 mov 3GPP 3gpp 3gp MPEG transport stream ts trp tp MKV mkv V Max Resolution 4K2K 60fps Max Bit Rats 100Mbps GOOGLE VP8 VP8 MKV mk...

Page 50: ...60 x 8640 The limitation of max resolution depends on DRAM PNG PNG File Format PNG V 5 1 Max Resolution 15360 x 8640 The limitation of max resolution depends on DRAM NOTES Sound or video may not work...

Page 51: ...Pixel Rate Aspect Ratio H Pixels V Lines 720p 1280 720 50 Hz 74 25 MHz 16 9 60 Hz 1080i 1920 1080 25 Hz 74 25 MHz 16 9 30 Hz 1080p 1920 1080 50 Hz 148 5 MHz 16 9 60 Hz 2160p HDMI only 3840 2160 30 Hz...

Page 52: ...cloth If the surface becomes dirty soak a soft lint free cloth in a mild detergent solution Wring the cloth to remove excess liquid Wipe the surface of the display to remove dirt Then use a dry cloth...

Page 53: ...ode is not correctly set Use the Zoom mode or Custom zoom function in the Screen menu to fine tune display geometry and time frequency parameter Can hear sound but no picture Improperly connected sour...

Page 54: ...J 45 Jack x 1 8 pin 10 100 LAN Port HDMI Input HDMI Jack x 2 Type A 19 pin Digital RGB TMDS Video Audio MAX Video 720p 1080p 1920 1080 60 Hz WUXGA Audio 48 KHz 2 Channel L R Supports LPCM only VGA Inp...

Page 55: ...20 60 C Humidity Operational 20 80 RH No condensation Storage 5 95 RH No condensation Altitude Operational 0 3 000 m Storage 0 9 000 m Internal Speaker Item Specifications Type 1 Way 1 Speaker Input...

Page 56: ...DSUB 9 Pin outside view Pin Signal Remark 1 NC 2 RXD Input to Commercial TV or DS 3 TXD Output from Commercial TV or DS 4 NC 5 GND 6 NC 7 NC 8 NC 9 NC frame GND Use of crossover null modem cable requi...

Page 57: ...e 1 3 Three bytes ASCII that defines the value CR 0x0D Set Function format Send Command Type s Name Length ID Command Type Command Value1 Value2 Value3 CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte...

Page 58: ...6 VGA1 016 VGA2 026 VGA3 007 Slot in PC OPS SDM HDBT 008 Internal memory 009 DP 00A Embedded Main Android 1 No need for USB 2 For the case of two more same sources the 2nd digital is used to indicate...

Page 59: ...ture Size 8 s 1 31 000 FULL 16 9 001 NORMAL 4 3 002 REAL 1 1 3 1 0 OSD language 8 s 2 32 000 English 001 French 002 Spanish Could be extended for more supported languages by model PIP Mode 8 s 9 39 00...

Page 60: ...itors 8 s R 52 01x 09x H 0x1 0x9 V for video wall 1 2nd digital for H monitors 2 3rd digital for V monitors Tiling Position 8 s S 53 001 025 for Video wall Copy the screen of Position to identified di...

Page 61: ...Value3 CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes order 1 2 3 4 5 6 7 8 9 NOTE Power STBY status is the exception for VT2405LED 1 and VT3205LED Reply Command Type r or...

Page 62: ...x37 0x0D Example2 Get Brightness from TV 05 but the Brightness command ID is error and it is NOT in the command table Send Hex Format Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x...

Page 63: ...0 Unlock 001 Lock Get Menu Lock 8 g q 71 000 Unlock 001 Lock Get Tiling Mode 8 g v 76 000 OFF 001 ON Get Tiling Compensation 8 g w 77 000 OFF 001 ON Get Tiling H by V monitors 8 g x 78 01x 09x H monit...

Page 64: ...at 2 digits Get Time Min 8 g 3 33 M00 M00 2 digits Get Time Sec 8 g 3 33 S00 S00 2 digits Get RS232 version 8 g 6 36 001 Version 0 0 1 9 9 9 11 3 3 Remote Control Pass through mode When the PC sets th...

Page 65: ...ASPECT ZOOM SIZE 0F VOLUME UP 10 VOLUME DOWN 11 MUTE 12 CHANNEL PAGE UP BRIGHTNESS 13 CHANNEL PAGE DOWN BRIGHTNESS 14 POWER 15 SOURCES INPUTS 16 17 18 SLEEP 19 MENU 1A UP 1B DOWN 1C LEFT 1D RIGHT 1E...

Page 66: ...code TV DS will turn itself on then forward the POWER code to the host via RS232 2 2 When TV DS is ON and receives the IR POWER code TV DS will forward the POWER code to the host via RS232 then turn o...

Page 67: ...1800 419 0959 service in viewsonic com Korea ap viewsonic com kr T 080 333 2131 service kr viewsonic com Latin America www viewsonic com la C http www viewsonic com la soporte servicio tecnico soport...

Page 68: ...uct d Causes external to the product such as electrical power fluctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal wear and tear g Any other cause which d...

Page 69: ...er by any other party 4 Repair or attempted repair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary...

Page 70: ...s serial number so please record the product information in the space provided below on your purchase for your future use Please retain your receipt of proof of purchase to support your warranty claim...

Page 71: ...ail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusup...

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