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In the event that you experience trouble with your monitor, check the following items before
contacting the dealer from whom the monitor was purchased. The most common problems usually
involve an incorrect connection from the Camera or Cables to the monitor. We recommend that you
also consult your user manuals for your Camera or Cables to the monitor. equipment during the
troubleshooting procedure. Do not exceed the maximum refresh rate recommended for the monitor.
Porblem
Troubleshooting Tips
No image on display
screen
(power LED does not
light)
1. Check that the power cord of the computer or AV equipment has been
connected securely to the wall outlet or grounded extension cable or strip.
2. Check that the monitor power switch is “on” and the LED on the front of
the monitor is lit.
3. Check that the video (signal) cable from the computer or AV equipment
has been connected correctly and securely.
4. Check to ensure that the video card is firmly seated in the card slot of
the computer’s motherboard.
5. Check that the video input from the video card falls within the timing
range of the monitor.
There is no picture
(power LED is lit green)
-Is the monitor properly connected to the signal
-Is the monitor properly selected signal input mode
The image appears
distorted under VGA
mode
- Does the signal timing correspond to monitor specifications
- Perform automatic adjustment
The remote control
does not work
-Have the batteries of the remote control run out?
-Are the batteries placed in the right direction in the remote control?
Disturbances on Screen OSD adjustment is incorrect.
“Contrast” can not be
adjusted
Please check “Image” state , only in “personal” state the contrast,
brightness etc can be adjustable
Colors of image on
screen are
abnormal
Check to ensure that the video (signal) cable from the monitor has been
securely and correctly connected to the DVI, AV, and S-video connector at
the back of the computer.
