8.5.19. Error 57 - Inverter ac voltage on output
There is already AC voltage on the AC out terminal before switching on the inverter. Check that the AC out is not connected to a
mains outlet or to another inverter.
This error will not auto-reset. Check the installation and restart the unit using the power-switch.
8.5.20. Notification 65 - Communication warning
Communication with one of the paralleled controllers was lost. To clear the warning, switch the controller off and back on
8.5.21. Notification 66 - Incompatible device
The controller is being paralleled to another controller that has different settings and/or a different charge algorithm.
Make sure all settings are the same and update firmware on all chargers to the latest version
8.5.22. Error 67 - BMS Connection lost
The charger is configured to be controlled by a BMS, but it does not receive any control messages from a BMS. The charger
stopped charging, as a safety precaution.
This Error only shows when there is solar power available and thus the Solarcharger is ready to initiate charging. It does not show
at night. And in case there is a permanent problem, the error will raise in the morning and clear at night, and so forth.
Check the connection between the charger and the BMS.
How to reconfigure the charger to standalone mode
Our Chargers and Solarchargers automatically configure themselves to be BMS-controlled when they are connected to one;
either direct or via a GX Device. And that setting is semi-permanent: power cycling the charger will not reset it.
Here is what needs to be done to make the charger operate in stand-alone mode again, ie. not controlled by a BMS:
• VE.Can solar chargers, go into the setup menu, and change setting ‘BMS’ from ‘Y’ to ‘N’ (setup item 31).
• VE.Direct solar chargers, reset the charger to factory defaults with VictronConnect, and then reconfigure it.
8.5.23. Error 68 - Network misconfigured
Applies to SmartSolar/BlueSolar MPPTs VE.Can (FW version v1.04 or higher) and SmartSolar VE.Direct MPPTs (FW version
v1.47).
To clear the error on the SmartSolar VE.Direct MPPTs update the FW version to v1.48 or higher.
To clear the error on the SmartSolar/BlueSolar MPPTs VE.Can, update the software. If the error persists, it will be because the
charger is connected with both a VE.Direct cable and on VE.Can. That is not supported. Remove one of the two cables. The error
will disappear and the charger will resume normal operation, within a minute.
8.5.24. Error 114 - CPU temperature too high
This error will reset after the CPU has cooled down. If the error persists, check the ambient temperature and check for
obstructions near the air inlet and outlet holes of the charger cabinet. Check manual for mounting instructions with regard to
cooling. If error persists the controller is probably faulty.
8.5.25. Error 116 - Calibration data lost
If the unit does not work and error 116 pops up as the active error the unit is faulty, contact your dealer for a replacement.
If the error is only present in the history data and the unit operates normally this error can be ignored safely. Explanation: when
the units power up for the very first time in the factory, it does not have calibration data and an error 116 is logged. Obviously this
should have been cleared, but in the beginning units left the factory with this message still in the history data.
SmartSolar models (not the BlueSolar models): upgrading to v1.4x firmware is a one-way trip, you cannot go back to an older
firmware version once you upgrade to v1.4x. Reverting to older firmware gives error 116 (calibration data lost), this can be fixed
by re-installing the v1.4x firmware.
8.5.26. Error 119 - Settings data lost
The charger cannot read its configuration, and stopped.
This error will not auto-reset. To get it working again:
1. First, restore it to factory defaults. (top right in Victron Connect, click on the three dots)
Multi RS Solar
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Appendix
