18
Troubleshooting Guide
Symptom
Possible Cause
Solution
•
Unit will not power
on.
•
Unit is unplugged.
•
Connect the unit to
the AC power
supply.
•
No sound output
from speakers.
•
The volume level is set too low.
•
The input selector does not match the
playback source.
•
Adjust the volume.
•
Select the correct
input source.
•
Noise/Distortion in
sound output.
•
The unit is too close to a TV set or
another interfering device.
•
Turn off the TV or
other appliance,
and relocate the
unit.
GE
NE
RAL
•
Unit fails to
respond.
•
It might result from external factors such
as ESD (Electro-static discharge).
•
Disconnect the
power cord and
external audio
device. Re-plug the
power cord after
one minute.
TA
PE
•
The tape does not
play.
•
The cassette tape is not inserted
properly.
•
The tape has reached the end.
•
Insert the cassette
tape correctly.
•
Flip the cassette.
•
Cannot listen to any
station, or signal
appears weak.
•
The station is not tuned-in properly.
•
A TV set is being used nearby and is
interfering with the radio reception.
•
Properly tune-in the
desired station.
•
Turn-off the
interfering TV set.
FM
RA
DI
O
•
The sound is
distorted.
•
The antenna is not oriented properly.
•
Re-orient the
antenna until
reception improves.
•
CD stops
immediately after
starting, or unit
pauses or stops
during play.
•
The CD is inserted upside down.
•
The CD is dusty or dirty or there is
condensation on the CD.
•
Insert the CD with
the printed side
right-side up.
•
Carefully clean and
dry the CD.
•
No sound.
•
The CD player is paused.
•
Press the
PLAY/PAUSE
button.
•
CD playback is
noisy, or playback
stops or skips.
•
The CD is scratched, damaged or
warped.
•
The disc is very dirty.
•
Replace CD with an
undamaged one.
•
Carefully clean the
CD.
•
CD tray will not
open.
•
AUX/PHONO/BLUETOOTH/USB/TAPE/
FM mode is selected.
•
Select CD mode.
CD
P
L
A
YE
R
•
Buttons are not
functioning
correctly.
•
The unit is processing information (“---
Busy” is displayed)
•
The unit needs to be restarted
•
Wait until the unit
finishes processing.
•
Turn the unit off,
then on again.
PH
O
N
O
•
Decline in turntable
audio performance
•
The turntable stylus is worn out
•
Replace the stylus.
