10
Troubleshooting
If your humidifier is not working properly, refer to the following:
Problem
Possible Cause
Solution
• Power Switch is set to
On and Indicator Light
is Off
• Unit not plugged in
• No power at outlet
• Plug unit in
• Check circuits, fuses,
test outlet
• Noticeable dripping
sound
• Machine is stabilizing
• No action is required. The
noise level will decrease on
its own.
• Little or no mist
is produced
• No water in Tank
• Unit is not level
• Mineral deposits on Nebulizer
• Water Tank was washed
with detergent
• Fill Water Tank
• Place on a level surface
• Follow Cleaning Instructions
on Pages 6-8
• Rinse thoroughly with
clean water
• Water overflows
from Reservoir
• Tank may be leaking
• Check the Tank for leaks and
replace if necessary
• Condensation forms
around humidifier or
windows
• Mist Intensity is set too high
for room size or
pre-existing humidity level
• Decrease mist output to
low setting, open door to
the room or turn the unit off
• Float Paddle is
floating in the Base
• Water leaking from
Base or Reservoir
• Float Paddle not placed
correctly
• Unit may not be on level
surface
• Plunger is sticking or
damaged
• Tank is cracked
• Plunger may have foreign
material stuck under the Tank
Gasket
• Ensure Float Rod properly
placed on brackets over the
dotted line indicator
• Push and release Plunger to be
sure it is moving freely
• Inspect tank for damage;
contact Consumer Relations
• At sink, push and release
Plunger system so water
may flow
NOTE: FAILURE TO KEEP THIS UNIT CLEAN FROM MINERAL DEPOSITS NORMALLY
CONTAINED IN ANY WATER SUPPLY WILL AFFECT THE EFFICIENCY OF OPERATION OF
THIS UNIT. CUSTOMER FAILURE TO FOLLOW THESE INSTRUCTIONS MAY VOID THE
WARRANTY.
