29
10. Troubleshooting
※
The numbers in ( ) indicate reference pages
Symptom Cause
Possible
remediation
There is no indication
on the display.
•
The AC adapter is not connected.
→
Check that the AC
adapter is connected (8).
The display is unstable.
[M] remains flashing
without changing.
•
The balance is subject to air currents or
vibration.
•
The balance is situated on an unstable
surface.
•
An object is contacting the sample being
measured, the measuring pan, or the tare.
→
Check Precautions on
Use (2–4).
Weight indication
contains an error.
•
An error was made in the tare subtraction
procedure.
•
The adjusters remain lifted, resulting in an
incorrect level.
•
The indication values are inconsistent
after long hours of use, or because the
balance has been moved to a new
location.
→
Review the tare
subtraction (10).
→
Check the level (8).
→
Execute span adjustment
on the balance (27).
The limit function does
not work.
•
The limit function is not selected.
•
The limit value has been erroneously
entered.
→
Check the operation of
the limit function (22 on).
[
] appears ([
]
and a value flash at
[LO].)
•
Likely to produce errors in the counting
mode because the sample weight is
insufficient.
→
Execute the Memory
Update Method (19).
[
] appears
before the capacity is
reached.
•
Gross weight exceeded the capacity of
the balance (weight range = con
weight of sample).
•
A section of the mechanism is damaged.
→
Check the total weight.
→
Execute tare subtraction
again.
→
Contact our Technical
Service Division or your
local dealer.
[
] is
displayed.
•
A foreign object is caught between the
measuring pan (pan base) and the balance.
•
A section of the mechanism is damaged.
→
Remove the measurement
pan and examine the
surface beneath it.
[
] is
displayed.
[
] is
displayed.
•
The balance is exposed to static
electricity or noise.
•
The electrical system of the balance is
malfunctioning.
→
Contact our Technical
Service Division or your
local dealer.
During span adjustment
[
] is
displayed.
[
] is
displayed.
[
] is
displayed.
•
A weight heavier than the capacity was
used.
•
The reference weight is less than 50% of
the capacity.
•
Calibration produced an error of 1.0% or
more.
→
Check that the span
adjustment procedure
was performed correctly
(27).
Summary of Contents for SJP-CE Series
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