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4. VC Services
As a member of VC, you are entitled to all of the products and services as
advised by us from time to time as approved by the relevant product/
service Supplier.
5. Services Subject to Change
As a member, note that:
• services are subject to availability and may change from time to time;
• suppliers may change from time to time;
• suppliers may impose their own terms and conditions, and you are
required to comply with these at all times.
6. Payment for Services
Please note that some Suppliers may charge you a deposit, entry fee or
other sum for the services they provide. You will be solely liable for
payment of any such sums. At your request, Vertu will authorise Suppliers
to debit your nominated payment card in order for you to take advantage of
their services.
7. Availability of Services
Vertu aims to ensure that the services remain available at all times, and will
use reasonable endeavours to ensure that you receive the most from your
membership. If any of the services become unavailable, we will do all we
can to ensure that prior commitments are honoured to the fullest extent
possible, but shall not be responsible for any actions of Suppliers outside
Vertu’s reasonable control. From time to time the procurement or provision
of certain services may incur a VC handling charge of which you will be
notified - in these cases you hereby authorise Vertu to debit your
nominated payment card with any such handling charges. Unless
otherwise agreed by the Supplier, you shall not be entitled to cancel any
services requested where, on your instructions, performance has already
begun.
8. Right of Withdrawal
Vertu reserves the right to withdraw any service that may be offered and/
or to refuse to supply any service requested.
9. Requests
If Vertu is unable to deal with any request, it will inform you as soon as
reasonably practicable.
10. Dealing with VC Suppliers
Suppliers are responsible for providing you with the goods and services
you select. Vertu will assist you in any way it can in all of your dealings with
Suppliers.
11. Personal Membership
VC membership is personal to the registered Vertu phone user. You are
responsible for ensuring that no one (other than your personal assistant,
where applicable) uses your membership to access membership services
and benefits.
12. Cancellation of Membership
Vertu reserves the absolute right to cancel or suspend your membership
(at its sole discretion) for any reason whatsoever. If Vertu cancels your
membership, it shall refund the balance of the annual subscription fee, if
any, on a time apportionment basis in respect of the unexpired period to
which the annual subscription fee applies.
13. Changes to Terms and Conditions
Vertu may vary these Terms and Conditions from time to time. Vertu will
notify you of any changes in a timely manner. Notification will be by some
or all of the following media:
• newsletter;
• mail;
• e-mail or other personal delivery service.
14. Payment Details
If we do not have your payment card details, we may not be able to provide
or procure those benefits, goods or services that require payment.
You may only make transactions using VC during your period of
membership. When ordering a product or service, you will be required to
provide your payment card details. You undertake that all details you
provide to us for the purpose of booking, ordering or purchasing goods or
services are correct, that the payment charge card you are using is your
own, and that there are sufficient funds to cover the cost of the product or
service.
Summary of Contents for Ascent X RM-589V
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