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V E R T U
W A R R A N T Y
W A R R A N T Y
V E R T U O N E - Y E A R L I M I T E D W A R R A N T Y
F O R C E L L U L A R P H O N E
THIS LIMITED WARRANTY SHALL NEITHER
EXCLUDE NOR LIMIT (I) ANY MANDATORY
STATUTORY RIGHTS OF THE CLIENT OR (II)
ANY OF THE CLIENT’S RIGHTS AGAINST
THE SELLER/DEALER OF THE PRODUCT.
VERTU LTD (“Vertu”) warrants that this cellular
phone (“Product”) is free from defects in
material and workmanship according to the
following terms and conditions:
1. The Limited Warranty for the Product extends
for ONE (1) year beginning on the date of
original purchase or delivery of the Product,
whichever is the later. In case of a change of
owner/user, such warranty period shall
continue for the remaining part of the twelve
(12) month period and otherwise remain
unaffected.
2. During the period of the Limited Warranty,
Vertu will repair, modify or replace, at Vertu’s
sole option, any defective parts, or any parts
that will not properly operate for their intended
use with new or refurbished replacement items
if such repair or replacement is needed
because of product malfunction or failure
during normal usage. No charge will be made
to the Client for the repair or replacement of
any such parts. Vertu will also pay for the labour
charges incurred by Vertu in repairing or
replacing the defective parts. The repaired
Product will be warranted for the balance of
the original warranty period or for ninety (90)
days from the date of repair, whichever is
longer. This Limited Warranty does not cover
damage to or defects in (other than
manufacturing defects) appearance, cosmetic,
decorative or structural items and any
non-operative parts. Vertu’s limit of liability
under the Limited Warranty shall be the price
paid by the Client for the Product less a
reasonable amount for usage. These remedies
are the Client’s exclusive remedies for breach
of this Limited Warranty.
3. Upon request from Vertu, the Client must
prove the date of the original purchase or
delivery of the Product by producing a legible
and non-modified original certificate of
authenticity which clearly indicates the name
and address of an authorised retailer, the date
and place of purchase/delivery, the product
type and the IMEI or serial number of the
Product, a bill of sale or a dated receipt which
contains the same information.
4. Vertu shall bear the cost of shipping the
Product to the location from which the Client
handed over the Product to Vertu (or its
representatives) after the completion of service
under this Limited Warranty.
5. The Client shall have no coverage or benefits
under this Limited Warranty if any of the
following conditions are applicable:
a) The Product has been subject to abnormal
use, abnormal conditions, improper storage,
exposure to moisture or dampness, spillage
of food or liquid, exposure to chemical
agents, unauthorised modifications,
unauthorised connections, unauthorised
repair, rough handling, misuse, neglect,
abuse, accident, alteration, improper
installation, or other acts which are not the
fault of Vertu, including without limitation
damage caused by shipping, dropping the
Product, deterioration of consumable parts,
such as batteries which by their nature have
a limited lifecycle, and breakage or damage
to antennas.
b) The Product has been damaged from
external causes such as collision with an
object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake or damage
from exposure to thermal, environmental or
weather conditions, an Act of God, or
battery leakage, theft, blown fuse, or
improper use of any electrical source,
damage caused by computer or internet
viruses, bugs, worms, Trojan Horses, cancel
bots or damage caused by the connection
to other products not recommended for
interconnection by Vertu.
c) The Customer Service Department at Vertu
was not advised by the Client in writing of
the alleged defect or malfunction of the
Product within thirty (30) days after the
expiration of the applicable warranty period.
d) The Product was not returned to Vertu or its
authorised retailer within thirty (30) days
after the appearance of the defect within the
warranty period.
e) The Product serial number plate or the
accessory data code has been removed,
defaced, altered or is illegible.
f) The defect or damage was caused by the
defective function of the cellular network
system or by inadequate signal reception by
the external antenna.
g) The defect was caused by the Product
being used with or connected to an
accessory not manufactured and supplied
by Vertu or used other than for its intended
use.
quickguide_en.book Page 30 Thursday, January 20, 2005 11:39 AM
