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Vertical Xcelerator IP IP2007, Supplementary Manual

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Vertical Xcelerator IP IP2007 Supplementary Manual Download Page 11

                             

11 of 11  

                                            

July 2007

 

Step 8: Paste the new mohpcmu.vox file to the VOX folder on Xcelerator IP and close all the 
files and return to the Admin screen. 

 

 

 

 
You have now successfully updated the Message on Hold file for your Xcelerator IP. 
 
Although not required, best practices recommend you reboot Xcelerator IP at the conclusion 
of this process. 

 

If you have any questions, please contact Vertical Customer Support for assistance. 

 

 

 

Summary of Contents for Xcelerator IP IP2007

Page 1: ... the Message on Hold files for Xcelerator IP The first step is to identify and convert the file you will be using for Message on Hold The second step will be loading the file to the ftp server on Xcelerator IP Converting your audio file to the Message on Hold file To convert files to vox you will need a conversion tool that allows you to convert mp3 wav or other audio file formats to the Dialogic ...

Page 2: ...2 of 11 July 2007 Step 2 Click on File Open Navigate to the file on your hard drive or network drive where you have stored the file that will be converted to the Message on Hold file for Xcelerator IP ...

Page 3: ...3 of 11 July 2007 Step 3 Highlight the file you wish to use as the MOH source then Click OPEN A screen showing the audio channel of the chosen file will be displayed ...

Page 4: ... the following format File Name Must be mohpcmu vox File Type Must be Dialogic vox Attributes µ law 8KHz sampling rate 64Kbps channel Mono audio format Note Saving the file with settings other than those shown will result in failure of the recording to play properly ...

Page 5: ...note of the bottom of the screen to verify that the file has been saved in the proper format You can listen to the saved file by pressing the green arrow on the lower toolbar Step 6 Save the file to your hard drive or network location and close the Goldwave application You have now successfully formatted the Message on Hold file In the next section we will cover installation of the Message on Hold...

Page 6: ...r higher you will see the following screen appear when you click on Browse Voicemail File If you are using IE 6 0 you can skip this step and continue to Step 3 To access the ftp server of Xcelerator IP type the following information into the address bar of your Internet Explorer screen ftp 192 168 1 1 if in default mode or enter the ftp address of your system using the same format but with the app...

Page 7: ...the FTP server using the User Name and Password for your Xcelerator IP administrator account Once logged on you will see the following screen Follow the directions on the screen and click View Page is a Microsoft error Open FTP Site in Windows Explorer ...

Page 8: ...ndard Windows icons If you are using a version of Internet Explorer that is below version 7 0 you will see this screen when you click on the Browse Voicemail File button on the Advanced Voice screen Step 3 Open the file entitled Vm Step 4 Open the file entitled Vox ...

Page 9: ... file name will cause the system prompts to play improperly or not at all For a detailed description of each of these files please reference Xcelerator IP Admin document Section A System Prompts and Recordings Here you will find a list of the prompt files by name with a written description of the prompt included in the file These files can be used for localization or adding a second language to Xc...

Page 10: ...007 Step 6 Delete the file from the prompts list Step 7 Open the file on your hard drive or network drive where you saved the file mohpcmu vox you created earlier using your conversion tool Highlight and copy the file ...

Page 11: ...he files and return to the Admin screen You have now successfully updated the Message on Hold file for your Xcelerator IP Although not required best practices recommend you reboot Xcelerator IP at the conclusion of this process If you have any questions please contact Vertical Customer Support for assistance ...

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