Vertical Edge IP 9820 User Manual Download Page 12

Edge IP 9800 Series Phone User Guide 

12 

 

 
 
 

 

 

Using your Edge IP 9800 phone 

Receiving a call 

When you receive a call, your phone rings and the LCD displays the incoming call information. Do one of 
the following: 

 

Press the Speakerphone button. 

 

Pick up the handset. 

 

Press the Headset button, if you have a headset plugged into the headset port. (If a headset is 
not plugged in, you won’t be able to hear the call because the audio is going to the headset port, 
but the call is still active. To recover the call, press the Speakerphone button, or pick up the 
handset and press the Headset button again.)  

Using call waiting 

If you are on a call, you are alerted when another call comes in:  

 

You hear a beep tone over the active conversation. 

 

The phone’s LCD displays the incoming caller ID. 

 

The indicator on the top edge of the phone blinks. 

 

The programmable feature button for the line on which the call is coming in blinks. Press this 
button to put the current call on hold and answer the new call. 

Placing a call 

Placing a call on the speakerphone 

1.

 

Press the Speakerphone button. 

2.

 

Dial the number: 

 

For an internal number, dial the extension. 

 

For an external call, dial the external access code (usually 8) and then the outside number. 

Placing a call using the handset 

1.

 

Pickup the handset. 

2.

 

Dial the number: 

 

For an internal number, dial the extension. 

 

For an external call, dial the external access code (usually 8) and then the outside number. 

Placing a call using the headset 

1.

 

Press the Headset button. 

2.

 

Dial the number: 

 

For an internal number, dial the extension. 

 

For an external call, dial the external access code (usually 8) and then the outside number. 

 

Vertical Edge IP 9800 Series Phone User Guide

 

December 2015

Summary of Contents for Edge IP 9820

Page 1: ...Wave 5 0 Edge IP 9800 Series Phone User Guide Vertical Edge IP 9800 Series Phone User Guide December 2015...

Page 2: ...his publication and specifically disclaims any implied warranty of merchantability or fitness for any particular purpose and shall not be liable for any loss of profit or any other commercial damage i...

Page 3: ...ttons 10 Multi function buttons 11 Using your Edge IP 9800 phone 12 Receiving a call 12 Placing a call 12 Ending a call 13 Putting a call on hold 13 Transferring a call 13 Forwarding your calls 14 Cre...

Page 4: ...Using the Wave phonebooks 15 Listening to your voice messages 16 Retrieving a parked call 16 Vertical Edge IP 9800 Series Phone User Guide December 2015...

Page 5: ...reception areas loading docks and so forth This simple phone has 10 programmable feature buttons 3 multi function soft keys and a 5 line gray scale backlit LCD Vertical Edge IP 9830 The 9830 is meant...

Page 6: ...enVPN which enhances remote phone integration by providing a secure connection to the Wave Server so that phones outside of your company network behave the same as local phones 2 port Gigabit Ethernet...

Page 7: ...t New VoiceMail icon Displayed when one or more unheard voice messages are in the voice mailbox for this extension The Message button will flash as well Press the Message button to login and listen to...

Page 8: ...on soft buttons located at the bottom of the LCD On the 9830 and 9840C models to display the first or second pages of programmable features Other options When you are not on a call press the OK button...

Page 9: ...call 4 Message Press to login to listen to voicemail left for this extension The Message button lights up to indicate that you have received a new voicemail See Listening to your voice messages 5 Hea...

Page 10: ...yed on the LCD itself The 9830 has 8 programmable feature buttons and the 9840C has 12 The 9830 and 9840C model phones support 2 tabs of programmable features to double the available options The butto...

Page 11: ...re available at any time Press the Right button on the 4 way selector to access additional multi function buttons that are available indicated by a right arrow icon at the bottom right of the LCD The...

Page 12: ...ys the incoming caller ID The indicator on the top edge of the phone blinks The programmable feature button for the line on which the call is coming in blinks Press this button to put the current call...

Page 13: ...or Conference will automatically place the active call on hold The Hold button will begin flashing Pressing the Hold button will retrieve the call Transferring a call When you transfer a call to anoth...

Page 14: ...rty 4 When the next party answers press Conference again to conference all parties together If the next party does not answer or is busy press the Up button on the 4 way selector and press OK 5 Repeat...

Page 15: ...on The Speed button on your phone only works with local phone speed dials To use System Speed Dials your phone administrator must program a System Speed Dial feature button on your phone Viewing the c...

Page 16: ...s To log into the voicemail of a different extension press the key at the password prompt Then enter the extension for the other voicemail 3 Follow the audio prompts to listen to and manage your voice...

Reviews: