NO OTHER EXPRESS OR IMPLIED WARRANTY APPLIES
This limited warranty is the sole and exclusive warranty provided to the purchaser identified above. No
other express warranty, written or verbal, applies. No agent, employee, deal or other person or entity
is authorized to alter this limited warranty or make any other warranty on behalf of Manufacturer. The
terms of this limited warranty shall not be modified by the Manufacturer, the purchaser/end user, or their
respective successors or assigns.
WHAT WE WILL DO TO CORRECT PROBLEMS/ HOW TO GET WARRANTY PARTS
If the Vertex unit does not operate in accordance with the documentation provided to purchaser, or purchaser
have questions concerning purchaserr Vertex unit, please contact the Dealer from whom the unit was
purchased. If the original Dealer is not available or the purchaser does not know who the Dealer is, please
call or email the Manufacturer, Vertex, using the contact information provided below. We will try to find
a Dealer in purchaserr geographical area to assist purchaser. If a Dealer cannot be conveniently located,
the Manufacturer, in its sole and absolute discretion, may offer two (2) options. First, we will attempt to
troubleshoot the issue with purchaser over the phone. If the purchaser is comfortable making a repair/
replacing a part, once we understand the problem and its solution, we will send the replacement part(s) for
the cooler. This warranty is for the replacement of part(s) ONLY; it does not cover the cost of labor
for either the Dealer or the end user/purchaser. The second option is that the end user/purchaser may,
after notifying Manufacturer and receiving written authorization/approval from Manufacturer to do so,
send the unit back to Manufacturer and we will repair it. The end user purchaser must pay the freight/
shipping costs to return the unit to Manufacturer. Manufacturer will pay the freight/shipping to return
the unit to the end user/purchaser following repair.
If the end user/purchaser contacts the Dealer and the Dealer repairs the unit pursuant to this limited
warranty, Manufacturer will provide parts to the Dealer at no charge; labor is not included in this limited
warranty.
The Dealer may, in his or her sole and absolute discretion, decide to repair the unit on-site or take the unit to
a shop to repair.
This limited warranty covers replacement or repair of parts only. Manufacturer will not replace the entire
unit if a part can be replaced or repaired to restore the unit to full operational function. On the rare occasion
that a unit cannot be restored to full operation by a part or parts, Manufacturer will replace the unit after the
end user/purchaser has shipped the unit to Manufacturer and Manufacturer has determined, in its sole and
absolute discretion, that the unit cannot be repaired and must be replaced. The end user/purchaser must
pay the freight/shipping costs to return the unit to Manufacturer. Manufacturer will pay the freight/
shipping to return the unit to the end user/purchaser following repair or will ship a new unit if repair is not
possible. If Manufacturer does provide a replacement unit, then the Warranty Period (as specified above) for
the replacement unit would begin at the time of its delivery to the end user/purchaser.
LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MANUFACTURER BE LIABLE
TO PURCHASER OR ANY THRID PARTIES FOR ANY INCIDENTAL, SPECIAL, INDIRECT,
OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER
RESULTING FROM NON-PERFORMANCE, USE, MISUSE, OR INABILITY TO USE THE
VERTEX UNIT. MANUFACTURER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY
DELAY IN PERFORMANCE AND IN NO EVENT, REGARDLESS OF THE FORM OF THE
CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, WARRANTY, TORT,
INFRINGEMENT, NEGLIGENCE, STRICT LIABILTY, OTHER TORT OR ANY OTHER LEGAL
THEORY) SHALL MANUFACTURER’S ENTIRE LIABILTY EXCEED THE PRICE PAID BY THE
ORIGINAL PURCHASER FOR THE VERTEX UNIT. THE TERM “CONSEQUENTIAL DAMAGES”
SHALL INCLUDE, BUT NOT BE LIMITED TO, LOSS OF ANTICIPATED PROFITS, BUSINESS
INTERRUPTION, LOSS OF USE OR REVENUE, COST OF CAPITAL, OR LOSS OR DAMAGE TO
PROPERTY OR EQUIPMENT.
Contact information:
Vertex Water Products 5138 Brooks Street Montclair, California 91763
800-627-2146 www.vertexwater.com email: [email protected]
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