Troubleshooting
Make sure that the Heart Rate Receiver is aligned with the hand grips.
Hold the receiver within 80–100 cm of the hand grips when using the receiver.
This is the maximum transmission range of the transmitter when using the
receiver.
The Heart Rate Receiver can receive signals from other hand grips if they are
within range; be sure to maintain a distance of at least 2 m between other
individuals that are monitoring heart rate.
Interference from electrical devices, such as cell phones, power supplies, and
electronic exercise equipment can result in poor readings when using the
Heart Rate Receiver. Keep the Heart Rate Receiver as far away as possible
from such equipment
With certain individuals, readings from the Hand-Grip Heart Rate Monitor may
take a minute or two to stabilize. In such cases, allow the readings to stabilize
before performing an experiment.
If you are using the Heart Rate Receiver, you must start data collection to see
heart rate. Live readouts do not display heart rates because that value comes
from a calculated column that must be populated.
If you have a device that supports Bluetooth wireless technology, such as
LabQuest 2, use the Bluetooth option for data collection. See
www.vernier.com/start/gw-hr
For additional troubleshooting and FAQs, see
www.vernier.com/til/1417
Repair Information
If you have watched the related product video(s), followed the troubleshooting
steps, and are still having trouble with your Hand-Grip Heart Rate Monitor
contact Vernier Technical Support at [email protected] or call 888-837-6437.
Support specialists will work with you to determine if the unit needs to be sent in
for repair. At that time, a Return Merchandise Authorization (RMA) number will
be issued and instructions will be communicated on how to return the unit for
repair.
Accessories/Replacements
Item
Order Code
Heart Rate Hand Grips
HR-GRIP
Polar Transmitter Module
HR-TRANS
Heart Rate Receiver
HR-REC
Exercise Heart Rate Strap
HR-STRAP
Warranty
Vernier warrants the Hand Grips to be free from defects in materials and
workmanship for a period of five years from the date of shipment to the customer.
The Polar Transmitter Module and Heart Rate Receiver are warranted for two
years. This warranty does not cover the battery or damage to the product caused
by abuse or improper use. This warranty covers educational institutions only.
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Disposal
When disposing of this electronic product, do not treat it as household waste. Its
disposal is subject to regulations that vary by country and region. This item
should be given to an applicable collection point for the recycling of electrical
and electronic equipment. By ensuring that this product is disposed of correctly,
you help prevent potential negative consequences on human health or on the
environment. The recycling of materials will help to conserve natural resources.
For more detailed information about recycling this product, contact your local city
office or your disposal service.
The symbol, shown here, indicates that this product must not be disposed of in a
standard waste container.
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference and
(2) this device must accept any interference received, including interference that may cause undesired operation
RF Exposure Warning
The equipment complies with RF exposure limits set forth for an uncontrolled environment. The antenna(s) used for this transmitter must not be
co-located or operating in conjunction with any other antenna or transmitter.
You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to
operate the equipment.
IC Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired
operation of the device.
Industry Canada - Class B
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as
set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada. Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device. To reduce potential radio interference to other users, the antenna type and its gain should
be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.
RF exposure warning:
The equipment complies with RF exposure limits set forth for an uncontrolled environment. The antenna(s) used for
this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’appareil doit accepter tout interférence
radioélectrique, même si cela résulte à un brouillage susceptible d’en compromettre le fonctionnement.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de
Classe B prescrites dans
la norme sur le matériel interférant-brouilleur: “Appareils Numériques,” NMB-003 édictée par industrie Canada.
L’utilisation est
soumise aux deux conditions suivantes: (1) cet appareil ne peut causer d’interférences, et (2) cet appareil doit accepter toutes interférences, y
comprises celles susceptibles de provoquer un disfonctionnement du dispositif. Afin de réduire les interférences radio potentielles pour les
autres utilisateurs, le type d’antenne et son gain doivent être choisie de telle façon que l’équivalent de puissance isotrope émis (e.i.r.p) n’est
pas plus grand que celui permis pour une communication établie.
Avertissement d’exposition RF:
L’équipement est conforme aux limites
d’exposition aux RF établies pour un environnement non supervisé. L’antenne (s) utilisée pour ce transmetteur ne doit pas être jumelés ou
fonctionner en conjonction avec toute autre antenne ou transmetteur.
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