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Vermont Castings  •  Encore Model 2040-CAT-C Owner’s Manual_R1  •  2019 - ___ •  03/20

20

8390-204C

When to Suspect a Combustor Problem

The best way to evaluate the performance of your appliance’s 

combustor is to observe the amount of smoke leaving the 

chimney — both when the combustor has “lighted-off” and 

when it has not. Follow these steps: 

•  With a fire going and the combustor properly activated, with 

the damper closed to route smoke through it as described 

in  the  Operation  Section,  go  outside  and  observe  the 

smoke leaving the chimney.

•  Then, open the stove damper and once again check the 

smoke leaving the chimney.

You should see significantly more smoke when the stove 

damper  is  open  and  exhaust  does  not  pass  through  the 

combustor. However, be careful not to confuse smoke with 

steam from wet wood. Steam dissipates in the air quickly; 

smoke does not. 

If this test indicates a problem, consider other possible factors 

as well, such as the weather or a change in the quality of 

your fuel. In warm weather, draft is weaker than it is in colder 

winter weather, and fires can burn sluggishly. Small, hot fires 

are a good solution under these conditions.

Burning “green” (insufficiently seasoned) wood will result in 

poorer performance than burning properly seasoned fuel. 

Reloading  with  green  wood  can  also  thermal  shock  the 

catalyst, resulting in cracking, or the eventual fallout, of the 

ceramic honeycomb substrate. You may have to run your 

stove hotter (more air) to achieve acceptable performance 

using green or wet wood.
Also, consider any changes in your operating routine.

Once you have ruled out any other possible causes for a 

decline in performance, inspect and clean the combustor if 

necessary. Be sure to protect any surface you use for setting 

the stove parts aside.

Also, consider any changes in your operating routine.

Once you have ruled out any other possible causes for a 

decline in performance, inspect and clean the combustor if 

necessary. Be sure to protect any surface you use for setting 

the stove parts aside.

Inspecting the Combustor

Remove access door and inner firebrick. Remove the catalytic 

combustor by lifting up and pulling towards you, Figure 3.7.

NOTE

Burning “green” (insufficiently seasoned) wood will result 

in poorer performance than burning properly seasoned 

fuel. Reloading with green wood can also thermal shock 

the catalyst, resulting in cracking, or the eventual fallout, of 

the metal honeycomb substrate. You may have to run your 

stove hotter (more air) to achieve acceptable performance 

using green or wet wood.

ST1180

catalyst access

Catalyst

Access Door

Inner Fireback

Figure 3.7

 - Inspect the catalytic combustor.

To assure a long life for the combustor, it is recommended 

to service the combustor on a regular basis based on the 

amount of use. This procedure takes about five (5) minutes 

and  requires  no  tools  except  for  a  vacuum  if  cleaning  is 

necessary. 

Cleaning the Combustor

1.  Check  the  combustors  honeycomb-like  element  for  a 

buildup of fly ash. If any is evident, take the combustor 

outside and clean it by blowing air gently through it. Do 

not push anything through the honeycomb; do not use 

compressed air to clear the passages. Such abrasion can 

scrape the thin coating of platinum (the catalyst) off the 

ceramic base, shortening the catalyst’s life and reducing 

its effectiveness.

2.  Inspect the element for damage or degradation. Although 

small  hairline  cracks  will  not  affect  performance,  the 

element  should  be  essentially  intact.  If  the  element  is 

broken in pieces or has sections missing, it should be 

replaced.  Call  your  local  Vermont  Castings Authorized 

Dealer for a replacement element.

3.  If the element is in good condition and clean, re-install it 

in the stove and replace the refractory inner fireback and 

access door.

Operate  the  stove  in  your  usual  manner  for  two  weeks, 

inspecting the chimney and the chimney connector frequently 

during this period. 

If  creosote  does  not  build  up  as  fast,  it  is  likely  that  the 

performance  change  was  caused  by  fly  ash  deposits  on 

the catalytic element. However, continue the inspections of 

the chimney system for a few weeks to ensure that proper 

performance continues.

If  you  continue  to  find  a  significant  creosote  buildup  or  if 

you  continue  to  see  excessive  smoke  from  the  chimney, 

the catalytic element will need to be replaced. Contact your 

nearest Vermont Castings’ Authorized Dealer for information 

about a replacement element.

NOTE:

  Use  only  the  replacement  catalyst  supplied  by  a 

Vermont Castings dealer.

Summary of Contents for Encore 2040-CAT-C

Page 1: ...ppliance Do not over fire If appliance or chimney connector glows you are over firing Over firing will void your warranty Comply with all minimum clearances to combustibles as specified Failure to com...

Page 2: ...Regulations to operate this wood heater in a manner inconsistent with operating instructions in the Owner s Manual MODEL MOD LE Encore Model 2040 CAT C LISTED SOLID FUEL ROOM HEATER BURNING FIREPLACE...

Page 3: ...uct Listing and Important Safety Information A Appliance Certification 6 B BTU Efficiency Specifications 6 C California 6 D Mobile Home Approved 6 E Glass Specifications 6 2 Operating Instructions A A...

Page 4: ...r occurs earlier However the warranty shall commence no later than 24 months following the date of product shipment from HHT regardless of the installation or occupancy date The warranty period for pa...

Page 5: ...or improper handling 4 improper operation abuse misuse continued operation with damaged corroded or failed components accident or improperly incorrectly performed repairs 5 environmental conditions in...

Page 6: ...he products of combustion of such fuels can expose you to chemicals including carbon black which is known to the State of California to cause cancer and carbon monoxide which is know to the State of C...

Page 7: ...entwiththeoperatinginstructions in this manual Vermont Castings is a registered trademark of Hearth Home Technologies Installation and use of any damaged appliance Modification of the appliance Instal...

Page 8: ...o snap the handle into the locked position This wood heater has a manufactured set minimum low burn rate that must not be altered It is against federal regulations to alter this setting or otherwise o...

Page 9: ...ypass damper open and the primary air set to its highest position light the newspaper Leave the front door cracked until the kindling ignites then close the doors After most of the kindling has burned...

Page 10: ...a warm stove If the stove is relatively cold for instance after a long overnight burn the coal bed may need to be re energized prior to adding a large load of wood Open the bypass damper and either t...

Page 11: ...ever burn liquid based fuels such as kerosene gasoline or alcohol Burning any materials not allowed in these instructions or over firing the stove may void the warranty You ll enjoy the best results w...

Page 12: ...and pressure also affect draft The control setting also depends on your particular installation s draft or the force that moves air from the stove up through the chimney Draft is affected by such thi...

Page 13: ...ep ash from falling on the floor do not tilt the ash pan forward If the stove is in operation close the ash door while disposing of the ash You may need to lift the latch end of the door slightly to a...

Page 14: ...in the appliance s vicinity DO NOT USE GASOLINE LANTERN FUEL KEROSENE CHARCOAL LIGHTER FLUID OR SIMILAR LIQUIDS TO START OR FRESHEN UP A FIRE IN THIS Appliance Keep all such liquids well away from the...

Page 15: ...t size for safety reasons as well as performance Canadian law requires a matching liner to serve any stove or insert vented through a fireplace chimney in the US the National Fire Protection Associati...

Page 16: ...ing and Replacement of Glass Most of the carbon deposits on the glass will burn off during hot fires However the ash residue that accumulates on the glass surface should be removed regularly to preven...

Page 17: ...htly to prevent air from leaking into the fire chamber The door handle will be positioned vertically when the door is closed Over a period of time the gasket around the door will compress and the latc...

Page 18: ...of the appropriate sized gasket by laying it out in the channel Allow an extra 1 2 25 50 mm and mark the spot to be cut 4 Remove the gasket from the channel place it on a wood cutting surface and cut...

Page 19: ...dry Clean the dust from the inner sides of bottom rear or pipe heat shields if your stove is equipped with them Clean surfaces are better heat reflectors than dirty surfaces Touch up the black paint I...

Page 20: ...ou Figure 3 7 NOTE Burning green insufficiently seasoned wood will result in poorer performance than burning properly seasoned fuel Reloading with green wood can also thermal shock the catalyst result...

Page 21: ...g fire Check for adequate vent height refer to Chimney Height Section Refer to Negative Pressure section Wood condition is too wet too large Use dry seasoned wood refer to Wood Burning Operation Bed o...

Page 22: ...Vermont Castings Encore Model 2040 CAT C Owner s Manual_R1 2019 ___ 03 20 22 8390 204C 5 5 Reference Materials Date of Service Performed By Description of Service A Service Maintenance Log...

Page 23: ...0 CAT C Classic Black 2041 CAT C Biscuit 2042 CAT C Majolica Brown 2044 CAT C Bordeaux 2046 CAT C Twilight 2040T CAT C Classic Black w TransitionDoors 55 77 3 21 17 20 19 16 18 57 12 22 62 56 32 38 31...

Page 24: ...on Board 30005269 9 Outer Back 30005261 10 Left Griddle Quadrant 30002399A 11 Right Griddle Quadrant 30002401A 12 Griddle 30002386A 13 HS Flue Collar 30005266 14 Bracket Upper Side 30005267 15 Catalys...

Page 25: ...7 10 35 Refractory Gasket Plate S S SRV8000 008 36 Inner Bottom 30005291 37 Ashdoor Hinge Upper 1 00 30002403 38 Door Handle Bracket 30002909 39 Bottom Outer 30007510A 40 Ashlip Classic Black 30002402...

Page 26: ...A Left Door Shell Enamel Parts Classic Black 30003938A Biscuit SRV30003958 Bordeaux SRV30006685 Ebony SRV30003962 Majolica Brown SRV30004884 Twilight SRV30007033 Left Door Sub Assembly Shell Enamel Pa...

Page 27: ...or glass gasket Classic Black 30003975 Biscuit 30003985 Bordeaux 30006686 Ebony 30003989 Majolica Brown 30004881 Twilight 30007073 64B Right Door Transition Door Enamel Classic Black 30007080A Biscuit...

Page 28: ...c Black 0000555 Biscuit 0000556 Bordeaux 0000560 Ebony SRV30003032 Majolica Brown 0000557 Twilight 0000561 78 Single Leg Classic Black 30002396A Biscuit SRV30003050 Bordeaux SRV30006677 Ebony SRV30003...

Page 29: ...el number and serial number when requesting service parts from your dealer or distributor Stocked at Depot ITEM DESCRIPTION COMMENTS PART NUMBER Warming Shelf Kit Classic Black 0000200 Biscuit 0000205...

Page 30: ...ing patents United States 5341794 5263471 6688302 7216645 7047962 or other U S and foreign patents pending We recommend that you record the following pertinent information for your heating appliance D...

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