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ontents
CONTACT US 1-844-586-4660
SERVICE
LOCATE YOUR FIRE PIT MODEL AND SERIAL NUMBER
Fill out your fire pit details below.
MODEL:
DATE OF PURCHASE:
HOW TO CONNECT WITH US
BEFORE YOU CALL FOR SERVICE have the following information available:
Model number:
The model number is located on the front cover of the user manual and also on your cash register receipt.
Proof of purchase
by the original owner.
IF YOUR PRODUCT IS DAMAGED
Call the Vermont Castings
®
Customer Care Hotline
1-844-586-4660
Do not return to the store
for replacement of damaged or defective parts. Vermont Castings
®
Customer Care will
ensure that all in-stock replacement parts arrive at your home within 3 – 10 business days.
Concealed Damage
: If damage is unnoticed until merchandise is unpacked, resolve issue by contacting Vermont
Castings
®
Customer Care immediately. Missing or damaged parts should be claimed
within 30 days of purchase
.
Call the Vermont Castings
®
Customer Care Hotline
1-844-586-4660
SERVICE
