GENERAL INFORMATION
Thank you for purchasing the only phone you will ever need!
The VerizonONE phone is the only phone of its kind that provides the quality of a digital
cordless phone with the convenience and mobility of the latest in cellular phone technology.
HOW THE PHONE BRINGS CORDLESS & WIRELESS WORK TOGETHER
When the handset is in the range of the cordless base, the incoming and outgoing calls are
made using the Cordless service. The range is approximately 500 feet in open space – range
may vary depending on the physical characteristics of the space it is being used in. When the
handset is moved out of the range of the cordless base, incoming calls can be answered by
other phones in the apartment or can be received by the Verizon ONE phone in Wireless
Mode.
The Mode Icon
(C/D/A/R)
icon in the top row (as shown in the figure to the right) indicates
whether the phone is in Cordless or Wireless Mode. When the handset is Idle and in range of
the cordless base station, it is in both modes.
HOW DOES THE SERVICE WORK?
All calls will always be sent to your home number. If your handset rings 4 times at home
(Cordless Mode) and you don’t get to it in time, the call will then ring 4 times on your
handset again in Wireless Mode. If no one answers the phone, the caller will have the option
of leaving you a voicemail message.
WHAT AFFECTS YOUR SERVICE CHARGES?
Cordless (landline) calls and Wireless calls have different rates. Please refer to the applicable
Verizon Avenue service plan package for specific call rates. Even in the vicinity of the
Cordless Base, you may receive Wireless calls, if the call is forwarded to Wireless after
ringing 4 times in Cordless mode. If a wireless call is received in range of the cordless base
station, a “Wireless Incoming Call” Message will be shown on the display at the time of
ringing. If the base is turned off or the cordless signal is weak, the phone may turn to
Wireless mode.
Remember, the mode of the phone is indicated by the cordless icon on the top row of the
display. Also, long distance, international, or toll calls, such as 900 and 977 may incur
additional charges on your bill.
