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Verizon Orbic Maui, User Manual, Page: 42 / 46

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Verizon Orbic Maui User Manual Download Page 42

42

TROUBLESHOOTING

ISSUE

POSSIBLE  

CAUSE

POSSIBLE 

SOLUTION

Poor reception

The network signal is 

weak in the current 

location. This may be 

especially true while 

inside a building, 

in a basement or 

surrounded by  

tall buildings. 

Move to another 

location.

The network is busy. 

For example, this 

sometimes happens 

during peak times or 

at large events. 

Try again after  

a short time. 

You are too far  

from a cell site.

Check on coverage 

areas with your 

service provider.

 

Echo or Noise  

on a Call

Poor network linking.

 

End the call  

and redial.

Poor local telephone 

line quality.

End the call  

and redial.

Unable to  

Use or Select  

Certain features

Your service provider 

may not support 

these features,  
or you may not  

have signed up for  

these services.

Contact your  

service provider.

Summary of Contents for Orbic Maui

Page 1: ...User guide ...

Page 2: ...ng the System Language 10 Setting Date and Time 10 Ringtone Notification and System Sounds 10 Volume Adjustment Silent and Vibrate Modes 11 Do Not Disturb 11 Wallpaper 12 Brightness 12 Screen Locks 13 Screen Pinning 13 THE BASICS Status Bar 14 Shortcuts and Widgets 16 Folders and Organization 16 Primary Shortcuts 16 Entering Text 16 Keyboard 17 Glide Typing 18 Google Voice Typing 18 Using Applicat...

Page 3: ... 24 Answering or Rejecting a Call 24 Call History 25 Placing a Call from your Contacts List 26 Checking Voice Mail 26 In Call Options 26 Managing Multi party Calls 27 Switching Between Current Calls 27 Setting up a Three Way Call 27 Call Settings 27 Voicemail 28 CONTACTS Adding a New Contact 28 Favorites 29 Editing a Contact 29 EMAIL Adding an Email Account 30 Removing an Account 30 Responding to ...

Page 4: ...NET BROWSER GOOGLE CHROME Opening a Web Page 34 CAMERA Taking a Photo 35 Recording A Video 35 Camera Setting 35 GOOGLE PHOTOS Sharing Albums Photos or Videos 36 Deleting Albums Photos or Videos 36 Editing Photos 36 Creating an Animation or Collage 36 Playing Videos 37 MUSIC Copying Music Files to Your Phone 37 Viewing Your Music Library 37 VIDEOS Managing Video Files 38 Deleting a Video 38 ...

Page 5: ...k 38 Google Apps 39 SETTINGS Wireless and Network 40 Apps and Notifications 41 Battery 41 Display 41 Sound 41 Storage 41 Security 41 Location 41 Accounts 41 Accessibility 41 Google 41 System 41 TROUBLESHOOTING 42 SOFTWARE UPDATES 44 ...

Page 6: ...B Charging Port Microphone Recent Apps Button Front Camera 1 2 3 4 5 6 7 Earpiece Flash Back Camera Power Lock Key Speaker Volume Keys SIM Micro SD Card Slot 8 9 10 11 12 13 14 9 10 3 2 6 1 14 8 7 5 12 4 13 11 GETTING STARTED Buttons and Ports ...

Page 7: ...ur phone s battery should have enough juice out of the box to power on find a signal and even make a few calls you should fully charge the battery as soon as possible Connect the included USB cable to both the phone and wall charger Plug the wall charger into a standard electrical outlet If the phone is on you will see a charging icon in the status bar ...

Page 8: ...ve battery power by adjusting the following settings on select applications Lower Screen brightness Reduce Backlight time Turn Bluetooth and Wi Fi off when not in use Disable GPS when not in use Enable the battery saver feature Turning Your Phone On Off To turn your phone on press and hold the power lock key Follow the prompts Setting Up Your Phone Out of the Box When you turn on your phone for th...

Page 9: ... and hold your finger on an item to move it into a new position Pinch Place two fingers on the screen simultaneously and pinch them together to zoom in or spread your fingers apart to zoom out Rotate the Screen Rotate your phone sideways to switch from portrait to landscape mode and vice versa Note The auto rotate function must be turned on for this to work Touch the Home screen swipe up for apps ...

Page 10: ...moved touch OK Setting Date and Time Touch the Home key swipe up for apps Settings System Date Time Date time and time zone are set automatically to network provided time To set manually Touch Use network provided time to turn OFF Set the date and time manually Touch Use network provided time zone to turn OFF Select a time zone Touch Use local default to turn ON OFF Touch Use 24 hour format to tur...

Page 11: ... ON or OFF Volume Adjustment Silent and Vibrate Modes To adjust volume Touch the Home key swipe up for apps Settings Sound Drag slider below Media Volume Alarm Volume Ring Volume to adjust To set Silent and Vibrate Modes Touch Home key swipe up for apps Settings Sound Drag sliders to the left to turn Silent ON Ring volume will automatically go to vibrate Or lower the Volume Keys on the side of the...

Page 12: ...rences to set specific time periods during which Do Not Disturb mode is on Touch to delete a rule Wallpaper You can customize the wallpaper on the home screen and lock screen Touch and hold an empty space on the home screen Touch WALLPAPERS For Gallery images touch Photos select picture move pinch or spread to choose the part of the image you want to use Touch SET WALLPAPER Brightness Touch the Ho...

Page 13: ... must be entered to unlock the screen For Pattern PIN or Password select your preference for notifications and their contents to show the phone is locked Press Done Note It is important to remember your Pattern PIN or Password If you forget it you will have to reset your phone to factory state this process will erase all data stored in your phone Screen Pinning You can use Screen Pinning to keep o...

Page 14: ...e Alarm Only YT Music Playing Vibrate Mode 4G LTE Connected Wi Fi Connected No Connected Wi Fi No Signal Signal Strength Roaming Roaming Airplane Mode THE BASICS Status Bar The Status Bar on the top of the screen provides both phone and service status icons ...

Page 15: ...15 Network Warning No SIM Card Uploading Downloading Mobile HotSpot On USB Connected Bluetooth Connected Bluetooth File Reception Headset Connected Headset With Microphone Internal Storage Full Data ...

Page 16: ... to your apps Touch and drag an application on top of another application to create a folder Once a folder is created you can name it and drag other applications into it You can move folders in the same manner as you move applications Primary Shortcuts On the bottom of the home screen is a customizable area for your primary applications You can keep up to five applications here Drag applications i...

Page 17: ... it to enable disable it Keyboard The Google board is similar to a computer keyboard layout Touch a letter to enter it As you type suggested words will appear Touch one to select it To use upper case touch Double tap to lock upper case Touch it again to return to lower case Touch the back key to delete text Touch for numbers and symbols Touch for symbols Touch to access emojis ...

Page 18: ... speech to text You must be connected to mobile data or Wi Fi Touch the microphone on the keyboard When Try saying something appears speak what you would like to type Tap the microphone again to end recording Using Applications Selected applications are preinstalled on your phone There are many more available in the Play Store Play Store Play Store is the application store for Android phones Brows...

Page 19: ...ome key swipe up for apps Settings Network Internet Wi Fi Touch the switch to turn Wi Fi ON OFF When Wi Fi is on you will see a list of available Wi Fi networks Touch a network to connect If the network you select is secure you will be prompted to enter a password Touch Connect Adding a Wi Fi Network You can manually add a Wi Fi network when it does not appear in the list of available networks Tou...

Page 20: ...en Bluetooth is ON the will appear in the status bar Pairing Your Phone with Another Bluetooth Device Make sure Bluetooth is turned ON To easily identify your phone you can change the name Touch Home swipe up for apps Settings Connected devices Touch Device name Rename this device Enter a name and touch RENAME to continue Your phone will scan for and display the names of all available Bluetooth de...

Page 21: ... swipe up for apps Settings Connected Devices USB Select one of the following options Transfer files USB Tethering MIDI PTP No data transfer Firewall update Note Before using MTP be sure Windows Media Player 11 or higher is installed on your computer Using micro SD Card for Storage You can use portable storage via a micro SD card to store media and other data When you install a new micro SD card t...

Page 22: ...your photos files and other data from the phone s internal storage to the SD card Select MOVE NOW or MOVE LATER and touch next Follow onscreen instructions to continue Move Data Between SD card and Internal Storage Touch the Home key swipe up for apps Settings Storage Touch PHONE or the SD card name Touch Migrate Data Eject Note When you move data between the phone s internal memory and external S...

Page 23: ...Card Touch Format as Portable Touch Format IMPORTANT The reformatting process will erase all data on the micro SD card This data cannot be retrieved Sharing Your Phone s Data Connection You can share your phone s mobile data connection with a computer via a USB connection or via a Wi Fi hotspot with up to eight devices Data charges may apply To share Via Bluetooth Tethering Connect your phone to a...

Page 24: ...spot and turn it on Follow the onscreen prompts to setup the external devices to use the available mobile hotspot On another device locate your phone on the list of available Wi Fi networks and connect to use your phone s mobile data To disconnect switch to the OFF position MAKING PHONE CALLS Placing a Call by Dialing Touch Enter the phone number Touch below the keyboard to dial Ending a Call Touc...

Page 25: ...d Slide up Call History Call History is a list of all calls placed and received including missed calls It offers a convenient way to dial a number return a call or add a number to your Contacts Touch Call History Or touch Recents in the tab at the bottom of the screen To place a call from Call History Open Call History Touch the number for information about the call or touch to call the number To ...

Page 26: ...o messages and manage your mailbox In Call Options While on a call there are a number of options available Touch to make a second call while placing the first call on hold Touch to go to keypad for when you need to enter a number for example a PIN number for your voicemail Touch to mute or unmute the microphone Touch to turn the speaker ON OFF Touch to put current call on hold and switch to anothe...

Page 27: ...detail on the screen Swipe up to answer the call This action puts the first call on hold To switch between the calls touch phone number on screen to switch between calls Touch on the call you are on to end it To Reject SWIPE down Swipe up to reject the incoming call and send a preset message to the caller Setting up a Three Way Call While on a call touch and dial the second number The first call w...

Page 28: ...l Number to edit view the voicemail number Tap Settings Voicemail Notifications to set up a notification ringtone for new voicemails Touch Advanced Check Vibrate to enable for voicemail notification CONTACTS Add new contacts and synchronize them with your Google account and other accounts To access contacts Touch the Home key swipe up for apps Contacts Adding a New Contact Touch the Home key swipe...

Page 29: ...ct and tap the at the top of the screen Editing a Contact Touch the Home key swipe up for apps Contacts Tap a contact and then touch SAVE Edit the contact and touch To set a Ringtone for a Contact Touch the Home key swipe up for apps Contacts Tap the Touch SET RINGTONE Scroll through the selections and choose your preferred ringtone Touch OK To delete a Contact Touch the Home key swipe up for apps...

Page 30: ...mation from your system administrator or IT support Removing an Account Touch the Home key Settings Accounts Tap the Account you wish to remove Touch REMOVE ACCOUNT You will be prompted to confirm by touching REMOVE ACCOUNT Or touch CANCEL to keep the account Responding to Email You can reply to or forward an email you receive You can also delete email messages Touch Home Touch an email to respond...

Page 31: ...end a copy or blind copy touch the to open cc bcc fields and enter contacts Enter email subject and compose the email Tap to attach files images or other content Tap to send the email message Adding a Signature to Email You can add plain text such as your name and contact information as a signature for every email you send Touch Home Tap Settings Tap an email account Mobile Signature Enter the inf...

Page 32: ...ge On the messaging screen Tap Touch the To field to add recipients Enter a recipient s number or contact name Touch to add recipients from your contacts Touch to create new group Type your message in the text message field If you want to send a MMS tap and scroll down to select an attachment Tap to send your message Replying to a Message On the messaging screen tap the message you wish to respond...

Page 33: ...the messaging screen tap and hold a message or thread you want to delete Select Delete conversation Delete Select delete message Message Settings From the message screen Tap and select Customize based on your preferences CALENDAR The calendar on your phone works with both Google Calendar and Microsoft Exchange Active Sync To open calendar Touch the Home key swipe up for apps Calendar Creating an E...

Page 34: ... Make your selections to customize the calendar INTERNET BROWSER GOOGLE CHROME Use Google Chrome to view web pages and search for information on the internet Touch Home Chrome The last web page you viewed will be displayed Google Chrome will also open when you tap a web link for instance in an email or text message Opening a Web P age Tap the address bar on the screen Enter the web address aka URL...

Page 35: ... a safe distance when using the flash Do not point the flash toward the eyes of people or animals Recording a Video You can record videos using either the front or rear camera Touch Home Tap the camera icon on the lower right to switch to video mode Touch the red button to stop recording Note Pinch or spread out your fingers to zoom IN OUT before or during the recording Camera Setting Before captu...

Page 36: ...o or Video to select it Tap and select how you want to share the items Deleting Albums Photos or Videos Press and hold an Album Picture or Video to select it Tap on other items you want to delete Tap Remove to Trash Editing Photos Tap a photo to view it in full screen Tap Select from list for available options to edit selected picture Creating an Animation or Collage Open the photo gallery and tap...

Page 37: ... the connection type Copy music files from your computer to the phone s storage of a micro SD card You can also download music files using Google Play Music a subscription is required Viewing Your Music Library Touch the Home key swipe up for apps Files Tap Audio If you subscribe to Google Play Music tap Home swipe up for apps Play Music Music library VIDEOS With Google Play Movies TV you can buy ...

Page 38: ...es or TV Shows Select the video you wish to remove Tap Remove from Device OTHER APPS Calculator Touch the Home key swipe up for apps Calculator While in portrait mode tap or swipe left on the blue side bar for more options Or turn the phone to landscape view Clock With the Clock app you can set times set alarms and check the time for destinations around the world Touch the Home key swipe up for ap...

Page 39: ...Chrome Use Chrome to browse the Internet Drive Store files on Google Drive with up to 15GB of free storage Access your files from other devices Sign in with your Google account Duo Make high quality video calls Gmail Send and receive email Google Use Google search to get all of the information you need Maps Find the best route to get wherever you are going Photos Manage photos on your phone and yo...

Page 40: ...Data Turn mobile Data ON OFF Cellular Data Usage Check data usage levels during a time period you must set up the time period Monitor data usage for specific apps Billing Cycle Set the reset date of your data cycle You can also set up data usage warning and limits Wi Fi Data usage Monitor the Wi Fi data usage of apps Network Restrictions Select Wi Fi networks that are metered Some apps will notify...

Page 41: ... ring volume vibrate mode and Do No Disturb preferences Storage Check memory storage on your phone and micro SD card Choose a default location for new data photos and voice recordings Security Protect your phone with screen locks and or encryption Location Activate location services Accounts Manage your accounts and add users Accessibility Adjust accessibility settings to assist users who have imp...

Page 42: ...ple this sometimes happens during peak times or at large events Try again after a short time You are too far from a cell site Check on coverage areas with your service provider Echo or Noise on a Call Poor network linking End the call and redial Poor local telephone line quality End the call and redial Unable to Use or Select Certain features Your service provider may not support these features or...

Page 43: ...to connect to the Network Poor signal Move to another location You are outside the network coverage area Check on coverage areas with your service provider SIM card is invalid or improperly inserted Check SIM installation or contact your service provider Phone crashes reboots freezes Some downloaded third party software is not compatible with your phone Uninstall the software that may be causing t...

Page 44: ... automatically sent to your device You will receive an alert when an update is available You can also manually check for available system updates Touch Home swipe up for apps Settings System updates Google and Android are trademarks of Google LLC ...

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