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©2015 

Verizon Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and 

should not be construed as a commitment by Verizon Wireless, Inc.

Patents and Licenses

Visit 

www.novatelwireless.com/patents

 for a complete list of all Novatel Wireless patents.

Software License

Proprietary Rights Provisions:

The software drivers provided with this product are copyrighted by Novatel Wireless and/or Novatel Wireless’ suppliers.  

Although copyrighted, the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel 

Wireless and/or Novatel Wireless’ suppliers.  The disassembly, decompilation, and/or Reverse Engineering of the software 

drivers for any purpose is strictly prohibited by international law.  The copying of the software drivers, except for a reasonable 

number of back-up copies is strictly prohibited by international law.  It is forbidden by international law to provide access 

to the software drivers to any person for any purpose other than processing the internal data for the intended use of the 

software drivers.

U.S. Government Restricted Rights Clause:

The software drivers are classified as “Commercial Computing device Software” and the U.S. Government is acquiring only 

“Restricted Rights” in the software drivers and their Documentation.

U.S. Government Export Administration Act Compliance Clause:

It is forbidden by US law to export, license or otherwise transfer the software drivers or Derivative Works to any country where 

such transfer is prohibited by the United States Export Administration Act, or any successor legislation, or in violation of the 

laws of any other country.

Trademarks and Service Marks

Verizon Wireless is a trademark of Verizon Wireless, Inc., and the other trademarks, logos, and service marks (collectively the 

“Trademarks”) used in this user manual are the property of Verizon Wireless or their respective owners. Nothing contained in 

this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Verizon 

Wireless or any other Trademark displayed in this user manual without the written permission of Verizon Wireless or its 

respective owners. 

• Novatel Wireless, and the Novatel Wireless logo are trademarks of Novatel Wireless, Inc.
• Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft® Corporation in the United States

and/or other countries.

• Apple® and Mac® are registered trademarks of Apple, Inc., registered in the U.S. and other countries.
• LTE™ is a trademark of ETSI.

The names of actual companies and products mentioned in this user manual may be the trademarks of their respective 

owners.

Novatel Wireless Revision History

Part Number

Revision

Description

Date

90029147

R1

Initial release

30 Apr 2015

FCC ID:  PKRNVWMC620

IC ID:  3229B-MC620

PN:  90029147 R1 DRAFTA Regulatory 30Apr2015

Please visit 

www.verizonwireless.com

 for the latest information about your device.

Summary of Contents for MiFi U620L

Page 1: ...User Guide...

Page 2: ...e Clause It is forbidden by US law to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Adminis...

Page 3: ...and Disconnect From the Network 13 Accessing the MiFi Web User Interface UI 14 MiFi Web UI Content Screens TBD 14 Troubleshooting 15 Overview 16 Common Problems and Solutions 17 Technical Support 18 C...

Page 4: ...Overview Components Caring for Your MiFi U620L Getting Started 1...

Page 5: ...away from the office Package Contents The MiFi 4G LTE Global USB Modem U620L package includes MiFi 4G LTE Global USB Modem U620L Quick Reference Guide System Requirements Supported operating systems W...

Page 6: ...tor connects to your computer through a type A USB port USB Connector Pivot allows the USB Connector to rotate making it easier to connect to computers USB Folding Hinge folds xxxxxxxxxxxxxxxx See xxx...

Page 7: ...data connection The Home network is available With traffic Amber Solid Blinking The Roaming network is available No traffic The Roaming network is available With traffic White Solid Blinking Service...

Page 8: ...ids dust and excessive temperatures Do not apply adhesive labels to the device they might cause the device to overheat or alter antenna performance The USB connector should plug easily into your compu...

Page 9: ...Using the MiFi U620L for the First Time Using the MiFi U620L After Setup is Complete Accessing the User Guides Using the MiFi U630L 2...

Page 10: ...the minimum system requirements See System Requirements on page 2 Insert the activated 4G LTE SIM Card See Install the 4G LTE SIM Card on page 8 Connect the MiFi U620L Modem to your computer See Prop...

Page 11: ...back of the MiFi U620L by pressing gentle on the cover with your thumb and sliding the door off Insert the 4G LTE SIM Card with the contact points typically gold colored facing toward the USB modem Po...

Page 12: ...isit verisonwireless com 4GSIM A Subscriber Identity Module SIM Card is a smartcard that houses personal information such as your mobile phone number calling plan account information and content such...

Page 13: ...s to maintain SAR compliance and to ensure proper performance This modem has been designed and tested to meet SAR compliance as outlined by the FCC If the modem is connected to USB ports other than th...

Page 14: ...Disconnecting from the network and quitting the software avoids potential problems such as automatic shutdown or screen freezing Windows The U620L Modem s USB technology allows you to safely remove t...

Page 15: ...onnector with metal objects as this might damage the pins Insert the device On most computers insert the MiFi U620L with the label facing up Some computers might orient the USB port so the device labe...

Page 16: ...By default your MiFi U630L is set to always auto connect To change your connection setting to Auto connect if not roaming or Manual Connection Select Settings Networks Connection Preference Choose the...

Page 17: ...our wireless network activity through an easy to use web interface You ll also be able to Time your network sessions View your usage history Update your software to the latest version Connect to Veriz...

Page 18: ...Overview Common Problems and Solutions Technical Support Troubleshooting 3...

Page 19: ...mon problems encountered while using the MiFi 4G LTE Global USB Modem U620L First Steps Make sure you are using the device in the correct geographic region Be sure you have 4G Mobile Broadband and Mob...

Page 20: ...d Solutions The following are some common problems and solutions My computer does not start when the device is inserted I experience an error or a blank screen When this happens remove the device and...

Page 21: ...ile in the U S or Canada call 1 800 922 0204 Data Technical Support For additional information and technical support for Verizon Wireless devices you can visit the Verizon Wireless Data Technical Supp...

Page 22: ...Product Specifications Regulatory Statements Wireless Communications Limited Warranty and Liability Safety Hazards Product Specifications and Regulatory Information 4...

Page 23: ...EV DO Rev A Chip Set QUALCOMM MDM9625 Interface Type Type A USB Port Technology Bands Technology LTE CDMA Rev A Rev 0 1XRTT Band Designation LTE with receive MIMO 700 MHz CDMA 1X EV DO RA 800 1900 MH...

Page 24: ...erference This device must accept any interference received including interference that may cause undesired operation WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH...

Page 25: ...s for exposure to radio waves FCC Equipment Authorization ID PKRNVWMC620 I C ID 3229A U620 PN U620 Your wireless modem is a radio transmitter and receiver It is designed and manufactured not to exceed...

Page 26: ...tion habituelles tudi es par la FCC quand l appareil test met sa puissance certi e maximale sur toutes les bandes de fr quence M me si le DAS est d termin la puissance certi e maximale le niveau du DA...

Page 27: ...IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to the repair...

Page 28: ...lities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would norma...

Page 29: ...sensitive to electrostatic discharge ESD Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device If the software is...

Page 30: ...Glossary 5...

Page 31: ...or converting host names and domain names into IP addresses on the Internet or on local networks that use the TCP IP protocol ESN Electronic Serial Number A unique 32 bit number embedded in a wireless...

Page 32: ...r private networks LTE Long Term Evolution A set of enhancements to UMTS moving toward 4G that will provide high throughput low latency plug and play and seamless connection to existing networks such...

Page 33: ...network from their Windows laptops or desktops via modem Rev A CDMA EV DO Rev A is a leading edge wireless technology with higher data rates and higher system capacity It is a fully backward compatib...

Page 34: ...om elsewhere VPN Passthrough A feature that allows a client to connect to a VPN server WAN Wide Area Network A public network that extends beyond architectural geographical or political boundaries unl...

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