tRouBLESHooting tipS
Note:
The advanced settings should only be configured by
experienced network technicians to avoid adversely affecting the
operation of your Verizon Router and your local network.
7.0/
TROUBLESHOOTING TIPS
7.0a/
IF YOU aRE UNaBLE TO CONNECT TO THE INTERNET:
• The first thing to check is whether your Verizon Router is
powered on and is connected to the internet. Check the Router
Status LED on the front of the Verizon Router. Be sure to refer
to the “1.3a/ FRONT PANEL” on page 9 to determine
status of the Verizon Router. Check the WAN cable connecting
your Verizon Router to the internet to make sure it is properly
connected on both ends.
• If the prior tips do not resolve your connection issue, try
restarting (rebooting) the router portion of the Verizon Router
by manually pressing the ‘red’ reset power button on the rear
panel of the Verizon Router for 2-4 seconds (the Router Status
LED should go off) to begin rebooting your Verizon Router. Your
Verizon Router will begin rebooting and will return to service in
3 - 5 minutes depending on your network connection. Check
Router Status LED and if it is solid white, try again to access the
internet.
• If rebooting your router does not resolve your connection issue,
try power cycling the Verizon Router by unplugging the power
cable from the adapter or the wall and wait 2 minutes. During
the 2 min. wait period, also power cycle the network device (e.g.
Summary of Contents for CR1000A
Page 1: ...Verizon Router USER GUIDE CR1000A 2021 Verizon...
Page 42: ...42 02 CONNECTING YOUR Verizon Router 2021 Verizon All Rights Reserved...
Page 44: ...03 WI FI SETTINGS 3 0 Overview 3 1 Basic Settings 3 2 Advanced Settings...
Page 63: ...04 CONNECTED DEVICES 4 0 Overview 4 1 Device Settings...
Page 67: ...Device Settings...
Page 69: ...05 SETTING PARENTAL CONTROLS 5 0 Activating Parental Controls 5 1 Active Rules...
Page 114: ...114 06 CONFIGURING ADVANCED SETTINGS 2021 Verizon All Rights Reserved...
Page 130: ...130 06 CONFIGURING ADVANCED SETTINGS 2021 Verizon All Rights Reserved...
Page 172: ...172 06 CONFIGURING ADVANCED SETTINGS 2021 Verizon All Rights Reserved...
Page 175: ...07 TROUBLE SHOOTING 7 0 Troubleshooting Tips 7 1 Frequently Asked Questions...
Page 188: ...08 SPECIFICATIONS 8 0 General Specifications 8 1 LED Indicators 8 2 Environmental Parameters...
Page 194: ...09 NOTICES 9 0 Regulatory Compliance Notices...