Verizon CR1000A User Manual Download

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Verizon
Router

USER
GUIDE

CR1000A

Summary of Contents for CR1000A

Page 1: ...Verizon Router USER GUIDE CR1000A 2021 Verizon...

Page 2: ...OUTER 2 0 Setting up Your Verizon Router 21 2 1 Expanding Wi Fi Coverage 29 2 2 Computer Network Configuration 33 2 3 Main Screen 40 03 WI FI SETTINGS 3 0 Overview 46 3 1 Basic Settings 47 3 2 Advance...

Page 3: ...Settings 108 6 3 Date Time 160 6 4 DNS Settings 163 6 5 Monitoring 167 6 6 System Settings 171 07 TROUBLESHOOTING 7 0 Troubleshooting Tips 177 7 1 Frequently Asked Questions 183 08 SPECIFICATIONS 8 0...

Page 4: ...01 INTRODUCTION 1 0 Package Contents 1 1 System Requirements 1 2 Features 1 3 Getting to Know Your Verizon Router...

Page 5: ...uter lets you transmit and distribute digital entertainment and information to multiple devices in your home of ce Your Verizon Router supports networking using coaxial cables Ethernet or Wi Fi making...

Page 6: ...et A web browser such as Chrome Firefox Internet Explorer 8 or higher or Safari 5 1 or higher 1 2 FEATURES Your Verizon Router features include Support for multiple networking standards including WAN...

Page 7: ...Stateful Packet Inspection SPI Content ltering with URL keyword based ltering parental controls and customizable ltering policies per computer Intrusion detection with Denial of Service protection aga...

Page 8: ...IPv6 DHCP server WAN interface auto detection Dynamic DNS DNS server LAN IP and WAN IP address selection MAC address cloning QoS support end to end layer 2 3 featuring Differentiated Services Diffserv...

Page 9: ...r Status LED Condition Status LED Color Verizon Router Normal WHITE Normal operation solid Router is booting fast blink System restart fast blink BLUE Pairing mode slow blink WPS pairing successful fa...

Page 10: ...r s network settings and network settings password The label also contains a QR code that you can scan with your smartphone tablet or other camera equipped Wi Fi device to allow you to automatically c...

Page 11: ...a device begins connecting to your router using WPS the Router Status LED rapidly ashes blue for a few seconds and then solid white as the connection completes If there is an error during the WPS pai...

Page 12: ...be connected to any exterior or interior coaxial wires not designated for Verizon devices Reset Button Reset Button allows you to reset your router to the factory default settings To perform a soft re...

Page 13: ...y The traffic can be in either direction 1 3d MOUNTING THE Verizon Router TO A WALL For optimum performance the Verizon Router is designed to stand in a vertical upright position Verizon does not reco...

Page 14: ...YOUR Verizon Router 2 Mark screw hole positions on the wall Drill holes for the wall anchors using a 1 4 inch 6 35 mm drill bit 3 Insert the anchors in the drilled holes and hammer until they are flus...

Page 16: ...GETTING TO KNOW YOUR Verizon Router 5 Align the mounting hole located on the bottom of the router to the screw of the wall mount bracket...

Page 17: ...6 Rotate and align the router to the preferred position While using the hole in the mounting bracket connect the Ethernet cable providing internet to the router s WAN port and other cables as needed T...

Page 18: ...GETTING TO KNOW YOUR Verizon Router 7 To fasten the attached cables of the router manage the cables then tighten the Velcro strap with buckle...

Page 19: ...02 CONNECTING YOUR Verizon Router 2 0 Setting up Your Verizon Router 2 1 Expanding Wi Fi Coverage 2 2 Computer Network Configuration 2 3 Main Screen...

Page 20: ...er 2021 Verizon All Rights Reserved Connecting your Verizon Router and accessing its web based User Interface UI are both simple procedures Accessing the UI may vary slightly depending on your device...

Page 21: ...ATION INSTRUCTIONS 1 CONNECT YOUR CABLES CONNECT YOUR CABLES A Connect the coax cable from the coax port on your router to a coax outlet Required for Fios TV skip for 5G Home installation Separate sub...

Page 22: ...EVICES ONNECT YOUR DEVICES Wired or Wi Fi Your choice Wired or Wi Fi Your choice Wired Wired A Connect the Ethernet cable to any LAN port on your router B Connect the other end to your computer Wi Fi...

Page 23: ...gnals automatically for an optimized Wi Fi connection 3 C COMPLETE ACTIVATION OMPLETE ACTIVATION Activate your service by opening a web browser on your computer and following the prompts Skip for 5G H...

Page 24: ...lick the ADVANCED ADVANCED button then on Proceed Proceed to 192 168 1 1 unsafe to 192 168 1 1 unsafe link 4 The login screen will appear The rst time you access your Verizon Router an Easy Setup Wiza...

Page 25: ...n your Verizon Router is pre set at the factory to use WPA2 Wi Fi Protected Access II encryption for your Wi Fi network This is the best setting for most users and allows the most devices to securely...

Page 26: ...lso be enabled for any devices that do not support WPA3 and this will use a unique Wi Fi name and password based on the default SSID Password Devices on this Wi Fi will be able to communicate with oth...

Page 27: ...ntinue The Apply Wi Fi changes Apply Wi Fi changes screen appears You have an option of saving the Wi Fi settings as an image on your device by clicking the Save as image Save as image button After yo...

Page 28: ...g up your Verizon Router and changes are made to the Wi Fi name or password then you will be disconnected from the Wi Fi network When this occurs review the Wi Fi networks available and choose the net...

Page 29: ...izon Router If your Verizon Router is subsequently reset to the factory default settings the settings printed on the label will again be in effect If your Verizon Router fails to connect follow the tr...

Page 30: ...buttons of your Mini Extender and the Verizon Router for more than two seconds When WPS is initiated from your router the Status LED slowly ashes blue for up to two minutes allowing time to complete...

Page 31: ...the error occurs 2 1b Wi Fi Installation with Fios Extender 1 Place the Fios Extender directly next to the Verizon Router 2 Take the Ethernet cable from the packaging and connect one end to the LAN p...

Page 32: ...Extender 1 Connect the Verizon Router to a coax outlet If the coax outlet is already in use use a coax splitter 2 Connect the extender to a coax outlet ideally in an area with spotty Wi Fi coverage 3...

Page 33: ...ur active networks Connect or disconnect View your active networks Connect or disconnect section click Local Area Connection Local Area Connection in the Connections Connections eld The Local Area Con...

Page 34: ...network information and set up connections window displays 4 In the View your active networks View your active networks click Ethernet Ethernet in the Connections Connections eld The Ethernet Status...

Page 35: ...s 2 Select System Preferences System Preferences The System Preferences window displays 3 Click Network Network 4 Verify that Ethernet Ethernet located in the list on the left is highlighted and displ...

Page 36: ...op printer or external hard drive your Verizon Router creates a secure Wi Fi network connection In most cases this only requires the pressing of two buttons one on your Verizon Router and one on the W...

Page 37: ...i Fi client device has a WPS button press the WPS button on your router for more than two seconds then click the start WPS start WPS button in the Option 1 Option 1 to start the WPS registration proce...

Page 38: ...client device completes successfully At this time the Router Status LED turns solid white If WPS fails to establish a connection to a Wi Fi client device within two minutes the Router Status LED on y...

Page 39: ...rear panel of your Verizon Router 5 Verify the changes were implemented by using the device s web browser to access a site on the internet 6 Repeat these steps for every device that you are connecting...

Page 40: ...gation menus of Basic and Advanced settings Wi Fi settings Devices Parental Controls and connection status and Basic quick links The configuration options available via the left hand main menu are des...

Page 41: ...u can quickly view your router s status by clicking Status Status on the screen This section displays the status of your router s local network LAN and internet connection WAN firmware and hardware ve...

Page 43: ...Main Screen 2 3d OPEN SOURCE SOFTWARE To view From the Basic Basic menu select Status Status from the left pane and then click Open Source Software Open Source Software...

Page 44: ...03 WI FI SETTINGS 3 0 Overview 3 1 Basic Settings 3 2 Advanced Settings...

Page 45: ...erizon All Rights Reserved Wi Fi networking enables you to free yourself from wires making your devices more accessible and easier to use You can create a Wi Fi network including accessing and con gur...

Page 46: ...eration mode supports IEEE 802 11b g n with maximum theoretical rate at 600 Mbps Compatibility mode supports IEEE 802 11ax backward compatible with IEEE 802 11b g n ac maximum theoretical rate up to 1...

Page 47: ...A2 key also referred to as a passphrase or password pre con gured at the factory This information is displayed on a sticker located on the rear of your router Your router integrates multiple layers of...

Page 48: ...nabled no Wi Fi devices will be able to connect to the primary network 3 If desired enter a new name and password for the Wi Fi network or leave the default name and password that displays automatical...

Page 49: ...rom automatically using a broadcast SSID name to detect your router Wi Fi network To enable SSID broadcasting move the selector to on on SSID broadcast is enabled by default The SSID of the Wi Fi netw...

Page 50: ...network Warning This will block Wi Fi network access for all devices not in the list Only devices in the list will be able to connect to the Wi Fi network Deny access to all devices Deny access to al...

Page 51: ...ess security of your Wi Fi network Group key Group key to update the WPA shared key move the selector to on on Wi Fi QoS WMM Wi Fi QoS WMM improves the quality of service QoS for voice video and audio...

Page 52: ...make a change to your primary network SSID The Verizon Router is shipped from the factory with Guest Wi Fi turned off The default SSID for Guest Wi Fi is preconfigured at the factory to the default Wi...

Page 53: ...o provide an easier setup experience for your Internet of Things IoT devices which benefit from connecting to the 2 4 GHz band while keeping your Primary Network settings unchanged IoT devices and Pri...

Page 54: ...ply changes Apply changes to save the changes 3 1d WI FI PROTECTED SETUP WPS Wi Fi Protected Setup WPS is an easier way for many devices to set up a secure Wi Fi network connection Instead of manually...

Page 55: ...process you can either press and hold the WPS button located on the front of your Verizon Router for more than two seconds or use the UI and press the on screen button You can easily add Wi Fi devices...

Page 56: ...thin Option 2 Option 2 on the user interface Click Register Register Alternatively you can enter the router s PIN shown on this screen into the WPS user interface of your device if this PIN mode is su...

Page 57: ...i Protected Setup WPS cannot be used if WPA3 security is enabled or SSID broadcast is disabled or if MAC address authentication is enabled with an empty white list 3 2 ADVANCED SETTINGS 3 2a PRIMARY N...

Page 58: ...the selector to on on 3 By default the Primary Wi Fi is enabled To de activate move the selector to off off If the network is not enabled no Wi Fi devices will be able to connect to the primary networ...

Page 59: ...should only be con gured by experienced network technicians Changing the settings could adversely affect the operation of your router and your local network 3 2b RADIO MANAGEMENT You can con gure the...

Page 60: ...save your channel selection when your Verizon Router is rebooted Enable DFS channels during channel scan Enable DFS channels during channel scan DFS channels are enabled by default during channel sca...

Page 61: ...termine which channels to use or to avoid Higher score indicates less congestion in a channel Channel Analysis Channel Analysis scans and displays channel bandwidth and signal strength of available AP...

Page 62: ...tings To view the channel settings history 1 From the Advanced Advanced menu select Wi Fi Wi Fi and then click Channel Settings Channel Settings 2 Click on History History to display the channel setti...

Page 63: ...04 CONNECTED DEVICES 4 0 Overview 4 1 Device Settings...

Page 65: ...from the left pane 2 The screen displays information about connected devices including Device Name Device Name and identifiers Parental Controls Parental Controls the type of network connection and se...

Page 66: ...tional device information for all connected devices Block Allow Block Allow Click this option to quickly enable disable a device from having internet access For additional information about blocking w...

Page 67: ...Device Settings...

Page 68: ...to be exposed to the internet in specific limited and controlled ways For example you could allow specific applications such as gaming voice and chat to access servers in the local network To access...

Page 69: ...05 SETTING PARENTAL CONTROLS 5 0 Activating Parental Controls 5 1 Active Rules...

Page 70: ...on the internet poses a serious challenge for employers and parents alike as they ask How can I regulate what my employee or child does on the internet With that question in mind your Verizon Router s...

Page 71: ...at you create Access can be limited on specific websites or keywords embedded in a website For example you can block access to the www anysite com as well as block any website that has the word any in...

Page 73: ...lock allow the access to all internet websites 8 Click Assign devices to this rule Assign devices to this rule to select the computers or device where you are limiting access Click Apply Apply to save...

Page 74: ...anges to save changes NEW The Verizon Verizon app provides robust security to protect your home and business networks Click the Get app now Get app now link to download the Verizon app for using the V...

Page 75: ...06 CONFIGURING ADVANCED SETTINGS 6 0 Firewall 6 1 Utilities 6 2 Network Settings 6 3 Date Time 6 4 DNS Settings 6 5 Monitoring 6 6 System Settings...

Page 76: ...Verizon Router s firmware security setup and network Verizon Router s security suite includes comprehensive and robust security services such as stateful packet inspection firewall security user auth...

Page 77: ...ts DMZ Host allows a single device on your primary network to be fully exposed to the internet for special purposes such as internet gaming SIP ALG support the Application Layer Gateway for Session In...

Page 78: ...ghten and sets the dimming time of the LED light Network Settings Network Settings Network Objects defines a group such as a group of computers Network Connections displays and manages the details of...

Page 79: ...Logging Full Status System wide Monitoring of Connections Traffic Monitoring Bandwidth Monitoring System Settings System Settings sets up various system and management parameters 6 0 FIREWALL The fir...

Page 80: ...ions from the outside while allowing local network users access to internet services The firewall rules specify the type of services on the internet that are accessible from the local network and type...

Page 81: ...whether a session can be established 6 0a SETTING FIREWALL CONFIGURATION You can select a normal high or low security level to limit block or permit all traffic The following table shows request acces...

Page 82: ...e internet and allows all outgoing traffic except as configured in Access Control 6 0b SPECIFYING GENERAL SETTINGS FOR IPV4 OR IPV6 To set your firewall configuration 1 From the Firewall General Gener...

Page 83: ...example you could block one computer from accessing the internet then block a second computer from transferring files using FTP as well as prohibit the computer from receiving incoming email Access co...

Page 84: ...1 Verizon All Rights Reserved 2 To block a service click Add Add The Add Access Control Add Access Control page displays 3 To apply the rule to Networked Computer Device select Any Any Specific device...

Page 85: ...ck Apply Apply The service is automatically added to the Add Access Control Add Access Control section 5 Specify when the rule is active as Always Always or User Defined User Defined 6 Enter the rule...

Page 86: ...ice name To remove an access restriction select the service and click Remove Remove The service is removed from the Access Control table 6 0d PORT FORWARDING You can activate port forwarding to expose...

Page 87: ...Apply changes Apply changes to save changes 6 0e PORT TRIGGERING Port triggering can be described as dynamic port forwarding By setting port triggering rules inbound traffic arrives at a specific net...

Page 88: ...is not part of a session To resolve the conflict a port triggering entry must be defined which allows inbound traffic on UDP port 3333 only after a network host generated traffic to UDP port 2222 Thi...

Page 89: ...lly exposed to the internet for special purposes like internet gaming Warning Enabling DMZ Host is a security risk When a device on your network is a DMZ Host it is directly exposed to the internet an...

Page 90: ...g dynamic ephemeral TCP UDP ports to communicate with the known ports which a particular client application such as FTP VoIP service net meeting or streaming media requires To enable the SIP ALG setti...

Page 91: ...resses to appear to have public IP addresses to the internet This allows an internal host such as a web server to have an unregistered private IP address and still be accessible over the internet To c...

Page 92: ...ocal Host Host field 3 Enter the Public IP Address Public IP Address 4 If using port forwarding select the Port Fwd Port Fwd check box 5 Click Add to list Add to list The rule displays in the Rules Li...

Page 93: ...on computer by setting up the rule of authorization To configure the rules 1 From the Advanced Advanced menu select Firewall Firewall and then click IPv6 Pinhole IPv6 Pinhole 2 Select external and int...

Page 94: ...and Restore resets your Verizon Router to its default settings Reboot Router restarts your Verizon Router MAC Cloning clones the MAC address ARP Table displays active devices with their IP and MAC add...

Page 95: ...tilities Utilities 2 Select Diagnostics Diagnostics in the Utilities Utilities section 3 To ping an IP address enter the IP address or domain name in the Destination Destination field and click Go Go...

Page 96: ...on of your Verizon Router Only configuration files saved on a specific Verizon Router can be applied to that Verizon Router You cannot transfer configuration files between Verizon Routers Warning Manu...

Page 97: ...IP addresses Your Verizon Router must restart Prior to restoring the factory defaults you may want to save your current configuration to a file This allows you to reapply your current settings and pa...

Page 98: ...ngs will erase all router settings including user settings for SSID and Passwords Default Settings except current user settings Default Settings except current user settings will erase all router sett...

Page 99: ...re From Account Restore From Account and select Go to Apple App Store Go to Apple App Store Go to Google Play Store Go to Google Play Store to restore the saved settings to the router 5 Click Restore...

Page 100: ...olid white you will automatically be sent to the web browser login page 6 1d MAC CLONING A MAC address is a hexadecimal code that identifies a device on a network All networkable devices have a unique...

Page 101: ...o locate the MAC address refer to the documentation from the device manufacturer 4 Click Apply Apply to save changes 6 1e ARP TABLE You can view the IPv4 and MAC addresses of each DHCP connection To v...

Page 102: ...izon All Rights Reserved 6 1f NDP TABLE You can view the IPv6 and MAC addresses of each DHCP connection To view the IPv6 and MAC addresses for each device select NDP NDP Neighbor Discovery Protocol Ta...

Page 103: ...n enter before your Verizon Router temporarily denies all further login attempts by that user To view users 1 Select Users Users in the Utilities Utilities section 2 In the Login Configuration Login C...

Page 104: ...ing parameters Full Name Full Name name of the user User Name User Name name the user enters to remotely access the home or office network This field is case sensitive 6 Verify the level of access for...

Page 105: ...ming WAN Access to Web Management Allow incoming WAN Access to Web Management used to obtain access to your Verizon Router s UI and gain access to all settings and parameters through a web browser Dia...

Page 106: ...106 06 CONFIGURING ADVANCED SETTINGS 2021 Verizon All Rights Reserved 2 To enable access select the check box 3 To remove access clear the check box 4 Click Apply changes Apply changes to save changes...

Page 107: ...using the user interface To control the LED brightness 1 Select LED Brightness LED Brightness in the Utilities Utilities section 2 Slide the bar to adjust the brightness of the LED 3 Click Apply chan...

Page 108: ...s port forwarding rules IPv6 IPv6 enables IPv6 support Routing Routing manages the routing and IP address distribution rules IPv4 IPv6 Address Distribution IPv4 IPv6 Address Distribution adds computer...

Page 109: ...ead of IP addresses This is useful since IP addresses change from time to time In addition you can define network objects according to MAC address to make the rule application more persistent against...

Page 110: ...ct 5 Click Add Add The Edit Item Edit Item page displays 6 Select and configure the type of network object as IP address IP subnet IP range MAC address host name or DHCP option and click Apply Apply t...

Page 111: ...router and your local network To view the network connections 1 From the Advanced Advanced menu select Network Settings Network Settings from the left pane and then click Network Connections Network...

Page 112: ...me office network connection for Ethernet and other network devices Note When a network connection is disabled the underlying devices formerly connected to it will not be able to obtain a new DHCP add...

Page 113: ...name in the Name Name field 3 Click Save Save to save the changes CONFIGURING THE HOME OFFICE NETWORK To configure the network connection 1 In the Network Home Office Properties Network Home Office P...

Page 115: ...displays the connection status of the network Connection Type Connection Type displays the type of connection interface Physical Address Physical Address displays the physical address of the network c...

Page 116: ...e connection has no IP address This is useful if the connection operates under a bridge Obtain an IPv4 Address Automatically Obtain an IPv4 Address Automatically the network connection is required by...

Page 117: ...Status displays the connection status of a specific network connection Action Action contains an Edit Edit hyperlink that when clicked generates the next level configuration page for the specific net...

Page 118: ...ow Start IP Address Start IP Address Enter the first IP address in the IP range that the Verizon Router will automatically begin assigning IP addresses from Since your Verizon Router s IP address is 1...

Page 119: ...can configure your Verizon Router to use static or dynamic routing Static routing Static routing specifies a fixed routing path to neighboring destinations based on predetermined metrics Dynamic rout...

Page 120: ...abled all Wi Fi devices connected to that Wi Fi network will be disconnected from the LAN network and internet To view the connection settings 1 From the Advanced Advanced menu select Network Settings...

Page 121: ...le or disable the connection move the selector to on or off on or off 5 To rename the connection enter a name in the Name Name field 6 Click Apply Apply to save the changes 7 Reboot your Verizon Route...

Page 122: ...plays the type of connection interface Physical Address Physical Address displays the physical address of the network card used for the network MTU MTU specifies the largest packet size permitted for...

Page 123: ...nection settings 1 In the Network Connections Network Connections page click the Network Home Network Home Office Office connection link 2 Next to access the Ethernet Ethernet properties page click th...

Page 124: ...page click Settings Settings The configuration page displays 2 Configure the following settings as needed General Verify the following information Status Status displays the connection status of the n...

Page 125: ...gest packet size permitted for Automatic Automatic sets the MTU Maximum Transmission Unit at 1500 Automatic by DHCP Automatic by DHCP sets the MTU according to the DHCP connection Manual Manual allows...

Page 126: ...From the connection s Enable Settings Enable Settings page to enable or disable the connection move the selector to on on or off off 3 To rename the network connection enter the new name in the Name...

Page 127: ...permitted for internet transmissions Automatic Automatic sets the MTU Maximum Transmission Unit at 1500 Coax Link Privacy Privacy to set Privacy Privacy select the Enabled Enabled check box This cause...

Page 128: ...NET You can view the properties of your broadband connection your connection to the internet This connection may be via Ethernet cable To view the connection settings 1 In the Network Connections Netw...

Page 129: ...s CONFIGURING BROADBAND CONNECTION To configure the connection 1 In the Broadband Connection Ethernet Properties Broadband Connection Ethernet Properties page click Settings Settings The configuration...

Page 131: ...permitted for internet transmissions Automatic Automatic sets the MTU Maximum Transmission Unit at 1500 Automatic by DHCP Automatic by DHCP sets the MTU according to the DHCP connection Manual Manual...

Page 132: ...re locates the invalid services and removes them preventing services exhaustion To access this setting 1 Select Universal Plug Play Universal Plug Play in the Network Settings Network Settings section...

Page 133: ...t forwarding rules To access the rules 1 Select Port Forwarding Rules Port Forwarding Rules in the Network Settings Network Settings section 2 To create or edit a protocol rule click the Add new or Ed...

Page 134: ...dify the Service Name Service Name and Service Description Service Description as needed 4 To add server ports click Add Add 5 To modify the current protocol click the Edit Edit icon in the Action col...

Page 135: ...ts as needed 7 Click Apply Apply to save changes 6 2e IPV6 Use the IPv6 feature settings to enable disable or configure an IPv6 Internet connection and IPv6 LAN settings 1 To configure your network to...

Page 136: ...e IPv6 connection method from the dropdown list DHCPv6 or Static to specify the method to be used to obtain your WAN IPv6 Address 4 Click Apply changes Apply changes to have changes take effect Note T...

Page 137: ...rted devices on your local network displayed on the Basic Basic Devices Devices Devices Devices page by selecting Expanded List Expanded List from the dropdown list Static WAN IPv6 Address Connection...

Page 138: ...v6 WAN Configuration select Static Assigned Prefix Assigned Prefix A numeric value between 16 and 128 IPv6 WAN Address IPv6 WAN Address Default Gateway Default Gateway Verizon Router IPv6 IPv6 Primary...

Page 139: ...pecify the Stateful DHCPv6 Stateful DHCPv6 settings to be used to assign LAN IPv6 addresses by entering the following details IPv6 LAN Configuration IPv6 LAN Configuration select Stateful from the dro...

Page 140: ...ICMPv6 Echo Request for LAN devices using their Global IPv6 Address from WAN side using their Global IPv6 Address from WAN side requesting an IPv6 address from any available DHCPv6 servers available...

Page 141: ...ption Allow ICMPv6 Echo Request for LAN devices Option Allow ICMPv6 Echo Request for LAN devices using their Global IPv6 Address from WAN side using their Global IPv6 Address from WAN side requesting...

Page 142: ...6 DNS Server Use the following IPv6 DNS Server addresses addresses 3 After entering all appropriate IPv6 settings click Apply Apply changes changes to have changes take effect DHCPv6 WAN with LAN IPv6...

Page 143: ...details IPv6 LAN Configuration IPv6 LAN Configuration select Stateful from the dropdown list LAN Prefix LAN Prefix automatically populated IPv6 LAN Address IPv6 LAN Address automatically populated DH...

Page 144: ...low ICMPv6 Echo Request for LAN devices using their Global IPv6 Address from WAN side using their Global IPv6 Address from WAN side requesting an IPv6 address from any available DHCPv6 servers availab...

Page 145: ...ment Lifetime minutes between 0 150 Option Allow ICMPv6 Echo Request for LAN devices Option Allow ICMPv6 Echo Request for LAN devices using their Global IPv6 Address from WAN side using their Global I...

Page 146: ...ing all appropriate IPv6 settings click Apply Apply changes changes to have changes take effect LAN IPv6 Stateful DHCPv6 with No WAN Settings 1 To configure IPv6 LAN Stateful mode with No WAN connecti...

Page 147: ...N Prefix automatically populated IPv6 LAN Address IPv6 LAN Address automatically populated DHCPv6 Client Address Range DHCPv6 Client Address Range start and end LAN Link Local Address LAN Link Local A...

Page 148: ...ble on the ISP 3 After entering all appropriate IPv6 settings click Apply Apply changes changes to have changes take effect LAN IPv6 Stateless with No WAN Settings 1 To configure IPv6 LAN Stateless mo...

Page 149: ...r LAN devices Option Allow ICMPv6 Echo Request for LAN devices using their Global IPv6 Address from WAN side using their Global IPv6 Address from WAN side requesting an IPv6 address from any available...

Page 150: ...ANCED SETTINGS 2021 Verizon All Rights Reserved 2 To add a new Route click New Route New Route 3 Specify the following parameters Routing Entry Routing Entry select the IP address type Name Name the n...

Page 151: ...rk the route with the lowest metric is used 4 Click Apply changes Apply changes to save changes Internet Group Management Protocol IGMP IGMP allows for managing a single upstream interface and multipl...

Page 152: ...this point the host is configured with an IP address for the duration of the lease The host can renew an expiring lease or let it expire If it renews a lease the host receives current information abou...

Page 153: ...the host name and IP address of each computer connected to the network To view a summary of the services provided by the DHCP server 1 Select IPv4 Address Distribution IPv4 Address Distribution in th...

Page 154: ...s Start IP Address Start IP Address enter the first IP address that your Verizon Router will automatically begin assigning IP addresses from Since your Verizon Router s default IP address is 192 168 1...

Page 155: ...uter 6 Click Apply Apply to save changes IPv4 Address Distribution According to DHCP option 60 Vendor Class Indentifier DHCP vendor class is related to DHCP option 60 configuration within the router U...

Page 156: ...ic connection with a fixed IP address click Add static connection Add static connection 3 Enter the host name 4 Enter the fixed IP address to be assigned 5 Enter the MAC address of the network interfa...

Page 157: ...Pv6 Address Distribution page click the Edit Edit icon in the Action Action column The DHCP Settings page opens with the device information displayed 3 To configure the DHCP server complete the follow...

Page 158: ...ted computer 4 Click Apply Apply to save changes DHCP Connection List You can view a list of the connections currently assigned and recognized by the DHCP server To view a list of computers 1 On the I...

Page 159: ...her 10 Mbps 100 Mbps or 1000 Mbps To configure the ports 1 Select Port Configuration Port Configuration in the Network Settings Network Settings section 2 To emulate the speed and duplex configuration...

Page 160: ...e and enables automatic time updates Scheduler Rules Settings limits the activation of firewall rules to specific time periods 6 3a DATE TIME SETTINGS You can set the time zone and enable automatic ti...

Page 161: ...s Server Settings page displays 6 Enter the IP address or domain name of the time server then click Apply changes Apply changes to save changes 6 3b SCHEDULER RULES Scheduler Rules Scheduler Rules are...

Page 162: ...Rule Schedule Set Rule Schedule page displays 4 Enter the name of the rule select the active or inactive days of the week and the start and end time range 5 Specify if the rule is active at the schedu...

Page 163: ...lows a static domain name to be mapped to the dynamic IP address allowing a computer within your network to be more easily accessible from the internet When using Dynamic DNS each time the public IP a...

Page 164: ...ll Rights Reserved 3 To set up a new entry click the Add Add button 4 Configure the following parameters Host Name Host Name enter the full domain name for your Dynamic DNS domain Provider Provider se...

Page 165: ...ly to save your changes To edit the host name or IP address 1 In the Action Action column click the Edit Edit icon The DNS Entry page displays 2 Edit the settings 3 Click Apply Apply to save the chang...

Page 166: ...he checkbox of Enable DNS Rebind Protection Enable DNS Rebind Protection Warning Disabling this protection may create a risk of cybersecurity attack to devices connected to this router 3 To view and a...

Page 167: ...lete icon in the Action Action column 8 Click Apply changes Apply changes to save changes 6 5 MONITORING You can view the details and status of System Logging Full Status System wide Monitoring of Con...

Page 169: ...the top 6 To update the data click Refresh Refresh 6 5b SYSTEM WIDE CONNECTIONS You can view a summary of the monitored data collected for your Verizon Router To view your Verizon Router s full syste...

Page 170: ...RING ADVANCED SETTINGS 2021 Verizon All Rights Reserved 2 To modify the connection properties click the individual connection links 3 To continuously refresh the page click Automatic refresh on Automa...

Page 171: ...onitoring section select Bandwidth Monitoring Bandwidth Monitoring 2 To refresh the page click Refresh Refresh 3 To continuously refresh the page click Automatic refresh Automatic refresh on on 6 6 SY...

Page 173: ...Password when Accessing via LAN causes your Verizon Router to ask for a password when trying to connect to the network Warn User Before Configuration Changes Warn User Before Configuration Changes ac...

Page 174: ...System Notify Level Remote System Notify Level specify the type of information such as none error warning and information received for remote system logging Remote Security Notify Level Remote Securi...

Page 175: ...07 TROUBLE SHOOTING 7 0 Troubleshooting Tips 7 1 Frequently Asked Questions...

Page 176: ...using your Verizon Router as well as frequently asked questions Although the majority of the router s internet connectivity is automatic and transparent if an issue does occur accessing the internet e...

Page 177: ...o make sure it is properly connected on both ends If the prior tips do not resolve your connection issue try restarting rebooting the router portion of the Verizon Router by manually pressing the red...

Page 178: ...d password if using a Wi Fi password as configured on your Verizon Router Be sure you are connecting to the correct Wi Fi network check to be sure you are using your Verizon Router s SSID In some case...

Page 179: ...activated The common ways to lock access to your Verizon Router are Scheduler If a schedule has been created that applies to the computer over the connection being used your Verizon Router will not be...

Page 180: ...on of this guide Note If you reset or reboot your Verizon Router you may also need to disconnect your Verizon Router s power supply for a few minutes 3 or more and then reconnect the power cable Howev...

Page 181: ...ings are the same as the computer For connections experiencing lag or a slow response Check for other devices on the network utilizing large portions of the bandwidth and if possible temporarily stop...

Page 182: ...a visual display of the Verizon Router s current condition Refer to the chart below for details Condition Status LED Color Verizon Router Normal WHITE Normal operation solid Router is booting fast bli...

Page 183: ...zon Router Use a crossover cable if there is no Uplink port switch on your hub to connect to the Verizon Router Remove an existing device from the Ethernet port on your Verizon Router and use that por...

Page 184: ...Protected Access II key that is printed on the sticker on the rear panel of your Verizon Router 7 1e ARE MY Verizon Router S ETHERNET PORTS AUTO SENSING Yes Either a straight through or crossover Ethe...

Page 185: ...DO I LOCATE THE IP ADDRESS THAT MY COMPUTER IS USING In Windows 7 or Windows 10 click the Windows button and select Control Panel then click View Network Status and Tasks In the next window click Loca...

Page 186: ...ed to your Verizon Router is set up to dynamically receive an IP address 7 1k I HAVE A FTP OR WEB SERVER ON MY NETWORK HOW CAN I MAKE IT AVAILABLE TO USERS ON THE INTERNET For a web server enable port...

Page 187: ...OMPUTERS CAN BE CONNECTED THROUGH MY Verizon Router Your Verizon Router is capable of 254 connections but we recommend having no more than 132 connections As the number of connections increases the av...

Page 188: ...08 SPECIFICATIONS 8 0 General Specifications 8 1 LED Indicators 8 2 Environmental Parameters...

Page 190: ...3u 802 3ab 802 3bz 802 3 an IEEE 802 11a b g n ac ax IP IP versions 4 and 6 MoCA LAN 1125 1675 MHz 2500 Mbps Speed Wired 10GE WAN Ethernet 100 Mbps 1 2 5 5 10 Gbps auto sensing 10GE LAN Ethernet 100 M...

Page 191: ...maximum up to 2 4 Gbps 6 GHz IEEE 802 11ax maximum up to 4 8 Gbps Cabling Type Ethernet 100BaseT UTP STP Category 5 Ethernet 1000BaseT UTP STP Category 5e Ethernet 2 5 5 10GBaseT UTP STP Category 6a...

Page 192: ...ide x 9 85 high x 4 72 deep Weight 2 96 lbs 1 344 kg Complete System inc packaging Size 10 71 wide x 7 high x 8 66 deep Weight 5 51 lbs 2 5 kg Power External 12V 5A Mounting Bracket optional Size 3 97...

Page 193: ...21 Verizon All Rights Reserved Certifications FCC UL 62368 WFA Operating Temperature 5 C to 40 C 41 F to 104 F Storage Temperature 5 C to 50 C 23 F to 122 F Operating Humidity 5 to 85 Storage Humidity...

Page 194: ...09 NOTICES 9 0 Regulatory Compliance Notices...

Page 196: ...mmunications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be...

Page 197: ...n the 5 925 7 125 GHz band is prohibited for control of or communications with unmanned aircraft systems FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set...

Page 198: ...building installation 9 0c Alerte de s curit 1 Le circuit de distribution par c ble consid r est le circuit TNV 1 2 Les c t s communs ou c t terre du circuit sont connect s l cran du c ble coaxial via...

Page 199: ...ING WARNING The intra building ports of the equipment or subassembly is suitable for connection to intra building or unexposed wiring or cabling only The intra building port s of the equipment or suba...

Page 200: ...enses and downloadable copies of source code is available at https verizon com opensource All open source software contained in this product is distributed WITHOUT ANY WARRANTY All such software is su...

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Verizon CR1000A, User Manual

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