VERITAS 5340 HA Hardware Service Procedure Download Page 4 | Manualshive

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If the drive number is known, the drive location mapping can be used.

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HSP 210: Disk Drive Carrier replacement: Veritas 5U84 Storage Shelf

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Summary of Contents for 5340 HA

Page 1: ...ce in an electrostatic sensitive area you must take electrostatic discharge ESD preventive measures These include wearing ESD preventive gloves an ESD preventive wrist strap and ESD preventive clothes to avoid personnel injury or device damage To prevent damage to the device pay attention to the following during operations Do not touch devices with bare hands because ESD from the human body may da...

Page 2: ...ution Swap one drive at a time only Removing more than one drive at one time can affect system functionality Caution Verify that the capacity of the drive is the same as the capacity of the drive that is being replaced Veritas does not support populating the 5340 5350 storage shelf s individual disk drive drawers with both 4 TB and 8 TB disk drives Requirements Verify you have the following items ...

Page 3: ...under the power supply Do not use the label in the upper left hand corner for the Veritas Serial Number Removing the faulty disk drive carrier Use the following procedure to remove the faulty disk drive carrier To remove the faulty disk drive carrier 1 Identify which drawer contains the drive to be replaced If the drive has failed the drive fault LED will be lit amber on the relevant drawer 3 HSP ...

Page 4: ...If the drive number is known the drive location mapping can be used 4 HSP 210 Disk Drive Carrier replacement Veritas 5U84 Storage Shelf ...

Page 5: ...tamper locks are not engaged The red arrows on the locks point inwards if the locks are disengaged Unlock them if necessary by rotating them counterclockwise using a screwdriver with a Torx T20 bit 5 HSP 210 Disk Drive Carrier replacement Veritas 5U84 Storage Shelf ...

Page 6: ...3 Push the drawer latches inward and hold them 6 HSP 210 Disk Drive Carrier replacement Veritas 5U84 Storage Shelf ...

Page 7: ...drive to be replaced The drive status LED must be a solid amber color before you disconnect the drive Caution Incorrectly disconnecting the drive can cause data loss or data corruption Therefore if the drive status LED is not solid amber contact the Veritas Field Service Coordinators before you proceed 6 Slide the release button and the disk drive carrier pops up slightly from the slot 7 HSP 210 D...

Page 8: ...d while it is still spinning Make sure that the drive has stopped prior to removal Swap one drive at a time only Removing more than one drive at one time can affect system functionality 8 Remove the faulty disk drive carrier from the drive bay and place the faulty disk drive in an ESD protective bag 8 HSP 210 Disk Drive Carrier replacement Veritas 5U84 Storage Shelf ...

Page 9: ...e that is being replaced Veritas does not support populating the 5340 5350 storage shelf s individual disk drive drawers with both 4 TB and 8 TB disk drives 2 Lower the replacement new disk drive carrier into the slot with the drive capacity label facing towards you 3 Push the drive downwards and hold it down while sliding the drive carrier plate This locks the drive in place 4 Check that the rele...

Page 10: ...way back into the enclosure making sure it clicks home 7 Lock the drawer by turning both anti tamper locks clockwise using a screwdriver with the screwdriver with a Torx T20 bit 8 Check the status of the drawer LEDs for any faults that may be present 10 HSP 210 Disk Drive Carrier replacement Veritas 5U84 Storage Shelf ...

Page 11: ...9 If faults appear contact Veritas Technical Support 11 HSP 210 Disk Drive Carrier replacement Veritas 5U84 Storage Shelf ...

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