VERITAS 2U12 Hardware Service Procedure Download | Manualshive

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4

Disconnect the power cable from the faulty power supply. Do not disconnect the power cable

from the power supply that is running.

5

Grasp the handle and pull the power supply out of the slot.

9

QRB #200 - NetBackup 5230 Appliance: Replacing a faulty power supply in connected storage shelves

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Summary of Contents for 2U12

Page 1: ...s Do not touch devices with bare hands because ESD from the human body may damage the electrostatically sensitive elements on a board When dealing with the server or any of the internal components wear an ESD preventive wrist strap ESD preventive gloves and ESD preventive suit Hardware part replacement procedure About removing and replacing a storage shelf power supply This section describes how t...

Page 2: ...ou have the following items Replacement power supply ESD wrist strap Phillips screwdriver locating the faulty power supply in a Veritas 3U16 24 36TB Storage Shelf To locate the faulty power supply in the storage shelf 1 Check the global enclosure status LED on the storage shelf front panel The LED glows amber when a power supply has failed The global enclosure LED is the second LED from the top on...

Page 3: ...he serial number is located on a black tab on the left side of the front panel Pull out the tab to display the serial number 4 The storage shelf serial number is located on a white tab on the lower right side of the rear panel between the right hand power supply and the chassis case Pull out the tab to display the serial number 3 QRB 200 NetBackup 5230 Appliance Replacing a faulty power supply in ...

Page 4: ...e Shelf power supply To remove a faulty Veritas 3U16 24 36TB Storage Shelf power supply 1 Put on an ESD compliant wrist strap 2 Turn off the power on the faulty power supply using the power switch 3 Unplug the power cord from the failed power supply 4 Loosen the two hand tightened screws that secure the power supply in the storage shelf You may need a screwdriver to loosen the screws 4 QRB 200 Net...

Page 5: ...ll the Veritas 3U16 24 36TB Storage Shelf replacement power supply 1 Put on an ESD compliant wrist strap 2 Remove the replacement power supply from the wrapping 3 Turn off the power switch 4 Slide the power supply into the bay until it clicks 5 Secure the power supply in the storage shelf using the two hand tightened screws 5 QRB 200 NetBackup 5230 Appliance Replacing a faulty power supply in conn...

Page 6: ...te and identify the appliance that has the faulty power supply in the storage shelf 1 2 Go to the unit with the failed component 3 Check the LEDs on the power supply that has failed Verify that the LED on the faulty power supply is red The other power supply should be operating normally If the LED is not amber or is red contact the Veritas Field Service Coordinators 6 QRB 200 NetBackup 5230 Applia...

Page 7: ...he letters VTAS and is located on a label on the rear panel of the appliance If the work order provides the storage shelf serial number verify that the serial number on the work order matches the serial number on the storage shelf The storage shelf serial number is located on a white tab on the left side of the rear panel between the left hand power supply and the chassis case Pull out the tab to ...

Page 8: ...protective measures 2 Turn off the power to the faulty power supply using the power switch 3 Do the following to verify that it is safe to remove the power supply before you disconnect the power Check that the power switch on the faulty power supply is turned off Both the LED status lights and the power supply fan should be off Check that the LED on the opposite power supply is green 8 QRB 200 Net...

Page 9: ...ty power supply Do not disconnect the power cable from the power supply that is running 5 Grasp the handle and pull the power supply out of the slot 9 QRB 200 NetBackup 5230 Appliance Replacing a faulty power supply in connected storage shelves ...

Page 10: ...o install a Veritas 2U12 49TB Storage Shelf replacement power supply 1 Remove the replacement power supply from any wrapping 2 Insert the power supply into a power supply slot 10 QRB 200 NetBackup 5230 Appliance Replacing a faulty power supply in connected storage shelves ...

Page 11: ...3 Slide the power supply into the slot complete The power supply clicks when it is properly installed 11 QRB 200 NetBackup 5230 Appliance Replacing a faulty power supply in connected storage shelves ...

Page 12: ...ly 5 Turn on the power supply switch Verify that the LED on the replacement power supply is green and that the air flows from the power supply fan 12 QRB 200 NetBackup 5230 Appliance Replacing a faulty power supply in connected storage shelves ...

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