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Nextiva S1800e Series

December 19, 2012

User Guide

For
S1808e and S1816e Series Encoder Firmware Version 2.4 SP5
S1801e and S1802e Series Encoder and Decoder Firmware
Version 2.2 SP5

Summary of Contents for nextiva s1800e series

Page 1: ...Nextiva S1800e Series December 19 2012 User Guide For S1808e and S1816e Series Encoder Firmware Version 2 4 SP5 S1801e and S1802e Series Encoder and Decoder Firmware Version 2 2 SP5...

Page 2: ...USPN 7 281 173 USPN 7 284 049 USPN 7 325 190 USPN 7 466 816 USPN 7 478 051 USPN RE40 634 and other provisional rights from one or more of the following Published US Patent Applications US 11 394 408 U...

Page 3: ...e 2011 11 What s New 11 Updates 11 Revision 4 December 2010 11 Updates 11 Revision 3 September 2010 12 Revision 2 February 2010 12 What s New 12 Revision 1 October 2009 12 What s New 12 Chapter 1 S180...

Page 4: ...Installing in a Rack 30 Powering the Devices 32 Powering the S1801e POE 33 Connecting Analog Cameras 34 Connecting Network Cables 34 Connecting a Serial Device 35 Connecting RS 232 Devices 35 Connecti...

Page 5: ...Audio Encoder Properties 69 Setting the Audio Decoder Properties 70 Chapter 5 Using the Web Interface for Configuration 72 IP Address Configuration 73 Setting a DHCP IP Address 73 Setting a Static IP...

Page 6: ...he Device Using SConfigurator 107 Rebooting the Edge Device 107 Rebooting the Device from the Front Panel 107 Factory Default Settings 107 Restoring the Factory Default Settings Using SConfigurator 10...

Page 7: ...For the multiport encoders the operating temperature is 32 F to 131 F 0 C to 55 C with maximum humidity at 95 non condensing For single and dual port devices except the S1801e POE the the operating t...

Page 8: ...to the coordinates below Location Contact Information Americas videoinfo verint com 1 866 639 8482 for Nextiva VMS and Nextiva Intelligent Edge Devices 1 800 638 5969 for Nextiva Intelligent DVRs Euro...

Page 9: ...9 APAC_VIS_Services verint com Open 9 00 am to 6 30 pm Monday to Thursday 9 00 am to 5 30 pm Friday Documentation and Firmware Download the documentation of Nextiva IP cameras and encoders from www ve...

Page 10: ...vice Overview now show the rear of both the S1808e and the S18016e Revision 8 March 2012 This is the eight edition of the Nextiva S1800e Series User Guide New Feature Support for AgentVi Video Analyti...

Page 11: ...1801e R or S1801e R HD S1802e S1808e A S1816e A Support for LAW audio codec S1801e R or S1801e R HDMI Support for decoding video from Nextiva S5000 IP Cameras S1801e R HDMI New 3 2 layout Updates Next...

Page 12: ...ide What s New 8 or 16 video input encoders with up to triple streaming H 264 and MPEG 4 video up to 4CIF 30fps providing maximum video quality for minimum data transfer and storage Compact design acc...

Page 13: ...amera data port configuration RS 232 max 230Kbps pluggable screw terminal strip for integration with access control systems RS 422 485 2 4 wires max 230Kbps pluggable screw terminal strip for motorize...

Page 14: ...ions Designed for use with all Nextiva S1800e series single and multi port encoders and S5000 IP cameras the decoders are ideal for integration in distributed networks including point to point applica...

Page 15: ...ree H 264 video streams at D1 30fps and storage on the edge a failover mechanism that ensures video is recorded in case connection with the management software is lost these devices deliver the high r...

Page 16: ...deo input 2 Audio input and output 3 Video output 4 HDMI output 5 One RJ 45 network connector 6 Terminal Block 7 One MicroSD card slot Only available on encoders 8 Status LED 9 Reset button Chapter 1...

Page 17: ...for both recording and live video viewing The Nextiva S1808e S1808e A S1816e and S1816e A video encoders supports H 264 and MPEG 4 video up to D1 30 frames per second on all ports In addition to the N...

Page 18: ...ignals for listening either live or recorded sounds with synchronized video Audio output can be used to communicate back to the encoder location by connecting a speaker S1808e Front S1816e and S1816e...

Page 19: ...ors on the S1816e 7 Audio input connectors each having two audio line in or one mic in No Audio input on the S1816e SP and S1816e SR models Four connectors on the S1808e Eight connectors on the S18016...

Page 20: ...erminal Block S1808e Terminal Block S1816e and S1816e SP Terminal Block S1816e SR Terminal Block Description 1 One 12V DC input 2 One RS 232 Chapter 1 S1800e Series Overview Verint Video Intelligence...

Page 21: ...nd S1816e SR do not support Nextiva Onboard Analytics The Onboard Analytics Web Console is accessible through the Web Interface and the Analytics Web Console allows you to view video channels create v...

Page 22: ...to view live video in H 264 or MJPEG Supported Resolution The following table lists the video resolutions supported by the S1801e and S1802e encoders Resolution NTSC PAL CIF 352 240 352 288 2CIF 704...

Page 23: ...CIF 704 240 704 288 30 4CIF 704 480 704 576 30 D1 720 480 720 576 30 640 480p60a 640 480 60 480p60a 720 480 60 576p50a 720 576 50 HD720p50 60a 1280 720 50 60b HD1080i50 60a 1920 1080 50 60b Supported...

Page 24: ...tes frames per second of each encoder are NTSC 1 2 3 3 75 5 6 7 5 10 15 or 30 fps PAL 1 2 5 5 6 75 8 33 12 5 or 25 fps Encoders 1 and 2 are H 264 and Encoder 3 is MPEG4 You can customize each encoder...

Page 25: ...fps 12 5 fps N A Supported Audio Formats The S1801e S1802e S1808e A S1816e A S1801e R and S1801e R HD supports bi directional audio audio input and output Audio input allows you to capture audio signa...

Page 26: ...ncoder is being identified Flashing orange 1 sec intervals The encoder failed to boot normally and entered recovery mode The firmware needs to be updated through SConfigurator or the Web Interface The...

Page 27: ...shing orange Video cable is connected and video is streaming from the input but the video standard is incorrect RTSP Support Real Time Streaming Protocol RTSP is an application level protocol for the...

Page 28: ...as Nextiva Video Management Software you can create scenarios with Nextiva VMS Event Manager to generate a response through the relay outputs to pre defined system and motion events detected in Nextiv...

Page 29: ...es are enclosed in a non weatherproof steel casing and should be placed in an indoor environment The following topics are discussed Package Contents 30 Installing on a Flat Surface 30 Installing in a...

Page 30: ...or dual ports devices PSPOE 802 3af compliant Power over Ethernet injector Installing on a Flat Surface This section explains how to install the S1800e on a desktop or flat surface Perform the follow...

Page 31: ...N m force with the provided screws 3 Slide the device into the 3U mounting space in the rack cabinet 4 Secure the device to the rack cabinet using the screws supplied with the rack Chapter 2 Installi...

Page 32: ...ng steps 1 Remove the terminal block plug from the rear of the device 2 Verify the polarity of each wire from the power supply according to the attached label 3 Connect the positive power wire in the...

Page 33: ...d S1801e R HDMI consumes up to 4W of power Perform the following steps 1 Plug a straight through Ethernet cable into the LAN 10 100 RJ 45 connector on the back of the S1801e POE encoder 2 Plug the oth...

Page 34: ...e video cables from the analog cameras to the BNC connectors on the rear of the device Connecting Network Cables Use the following procedure to connect the network cable to the device Perform the foll...

Page 35: ...ock plug to attach RS 232 RS 422 485 devices to the S1800e series Connecting RS 232 Devices The RS 232 standard is used in some analog cameras and computer serial ports Before connecting the S1800e se...

Page 36: ...hown in the table below Signal on Peripheral Signal on S1800e Tx Tx Tx Tx Rx Rx Rx Rx ground ground NOTE On some equipment signal terminology may vary Refer to the peripheral documentation to find the...

Page 37: ...3 Connect the terminal block plug to the rear of the device Chapter 2 Installing the Single and Dual Port Devices Verint Video Intelligence Solutions 37...

Page 38: ...ome equipment signal terminology may vary Refer to the peripheral documentation to find the equivalent terms Signal on Peripheral Signal on EdgeVR Data Data Data Data ground ground Perform the followi...

Page 39: ...kbits sec 8kHz G 711 Law 8 bits 8 kHz 14 bits signed data 64 kbits sec Perform the following steps 1 Insert a microphone single cable or Y connector into the Audio In connector on the rear 2 Plug the...

Page 40: ...2 Connect the other end of the connector to an external speaker Connecting Audio Output 40 www verint com video_solutions...

Page 41: ...ries devices are enclosed in a non weatherproof steel casing and should be placed in an indoor environment The following topics are discussed Package Contents 42 Installing on a Flat Surface 42 Instal...

Page 42: ...vices PS1282 20 19 inch rack mountable power supply for up to 20 S1800e series multiport devices PDP10 2 19 inch 1U power distribution panel rack mount to connect up to ten S1800e series devices Insta...

Page 43: ...or any other certified power supply to connect to the S1800e series devices If you plan on using a power supply other than the PS1261 ensure that it is certified with an output voltage rating of 12V D...

Page 44: ...on the rear of the device 5 Connect the power supply to an outlet or UPS 6 If required connect the serial ports of the S1800e device to a PTZ camera NOTE If you are using the PS1281 or the PS1282 pow...

Page 45: ...connecting to the S1800e series encoder must use the following IP address 172 29 204 253 NOTE LAN 2 is not available on the S1816e SR model Connection Purpose LAN 1 Primary LAN WAN connectivity LAN 2...

Page 46: ...The RS 232 standard is used in some analog cameras and computer serial ports Before connecting the S1800e series device to a RS 232 serial equipment you need to determine if they are data terminal eq...

Page 47: ...below Signal on Peripheral Signal on S1800e Tx Tx Tx Tx Rx Rx Rx Rx ground ground NOTE On some equipment signal terminology may vary Refer to the peripheral documentation to find the equivalent terms...

Page 48: ...3 Connect the terminal block plug to the rear of the device Connecting a Serial Device 48 www verint com video_solutions...

Page 49: ...al terminology may vary Refer to the peripheral documentation to find the equivalent terms Signal on Peripheral Signal on EdgeVR Data Data Data Data ground ground Perform the following steps 1 Remove...

Page 50: ...igned data 64 kbits sec NOTE The S1816e SP and S1816e SR models do not support audio in Perform the following steps 1 Insert a microphone single cable or Y connector into the Audio In connector on the...

Page 51: ...Chapter 3 Installing the S1800e Series Multiport Devices Verint Video Intelligence Solutions 51...

Page 52: ...on tool that you can use over any TCP IP network CAUTION Any changes made using the video management software will override the changes made using SConfigurator or the Web Interface The following topi...

Page 53: ...be discovered even those whose IP addresses are not part of the same subnet as the computer This parameter works only with the broadcast detection method SConfigurator automatically switches to broad...

Page 54: ...btain the IP address of the encoder If you have a DHCP server the encoder will automatically obtain a valid IP configuration Perform the following steps 1 Start SConfigurator 2 Select the Units tab th...

Page 55: ...on either manually or from a DHCP server A device in APIPA mode does not reside on the same subnet as the other devices on the IP network Therefore it may not be able to view or be visible by the othe...

Page 56: ...ith the Nextiva video management software you need to disable the DHCP setting and manually set a static IP address Perform the following steps 1 Start SConfigurator 2 Select the Units tab then click...

Page 57: ...cates with other devices on the same subnet 9 In the Host Name box type a unique name for the device 10 Click OK to close the Unit Configuration dialog box 11 Click Exit Configuring the Serial Ports O...

Page 58: ...rm the following steps 1 Start SConfigurator 2 Select the Units tab then click Discover 3 Select the Nextiva device and click Configure 4 In the tree view click Unit Serial Port 5 Select one of the fo...

Page 59: ...the number of bits in each data that is sent over the network Eight data bits are universally used in most applications 10 Single and Dual Port devices In the Operation Mode select the way the serial...

Page 60: ...n the Baud Rate list select the data rate used by the serial equipment 7 In the Parity list select the parity bit used by the serial equipment Parity bits determine if the data has been sent accuratel...

Page 61: ...SR The S1816e SP and S1816e SR supports H 264 and MPEG 4 video on all 16 ports and can be configured in dual or triple stream modes By default the S1816e SP is set to dual stream mode consisting of a...

Page 62: ...different standards when deploying the devices across multiple sites The two video standards settings are National Television Standards Committee NTSC is the standard that is used in most of the Ameri...

Page 63: ...supports up to quad stream encoding triple stream encoding on the multiport devices and quad stream encoding on the single dual port devices Encoding the video inputs provides multiple live view stre...

Page 64: ...Units tab then click Discover 3 Select the Nextiva device and click Configure 4 In the tree view click Unit Video Input Encoder 5 For each input set the values for the following Target Bit Rate The r...

Page 65: ...is mode maintains the target frame rate Video quality may suffer and the bit rate may exceed the target value Resolution The total number of lines width height in the video image The greater the numbe...

Page 66: ...found in the color spectrum The values range from 128 to 127 Saturation This refers to the intensity of the colors in the image The values range from 128 to 127 6 Click OK 7 Click Exit Setting the SNM...

Page 67: ...tion Address box type the IP address of the primary server that will receive the SNMP Traps 9 In the Backup Trap Destination Address box type the IP address of the backup server that will receive the...

Page 68: ...tandard AES algorithm is used to encrypt the data 15 In the SNMPv3 Privacy Password box type a password for the privacy protocol 16 Click Apply 17 Click Close NOTE The device will reboot Audio Propert...

Page 69: ...S1802e S1808e A and S1816e A supports bi directional audio audio input and output Audio input allows you to capture audio signals from a camera provided that it supports audio at the same time it capt...

Page 70: ...abled Bias Level Move the slider to the left or right 7 Click OK Setting the Audio Decoder Properties The audio output properties allow you to set the Gain to increase the amplitude of the input signa...

Page 71: ...5 Move the Output Gain slider to the left or right 6 Click OK Audio Properties 71 www verint com video_solutions...

Page 72: ...e the S1800e series devices For complete information on the Web Interface refer to the Web Interface User Guide NOTE The default username and password for the Web Interface is admin We recommend that...

Page 73: ...it receives a complete network configuration either manually or from a DHCP server A device in APIPA mode does not reside on the same subnet as the other devices on the IP network Therefore it may not...

Page 74: ...point to the internet The default value is 80 7 In the Ethernet Adapter 1 tab a In the Link Speed list select the speed and mode of the network Auto detect The unit will automatically detect the netwo...

Page 75: ...dress 8 Click Apply NOTE The Ethernet Adapter 2 tab corresponds to LAN 2 on the S1808e S1808e A S1816e S1816e A and S816e SP encoders and is used by support for debugging purposes The S1816e SR model...

Page 76: ...point to the Internet The default value is 80 7 In the Ethernet Adapter 1 tab a In the Link Speed list select the speed and mode of the network Auto detect The unit will automatically detect the netwo...

Page 77: ...Apply NOTE The Ethernet Adapter 2 tab corresponds to LAN 2 on the S1808e S1808e A S1816e S1816e A and S816e SP encoders and is used by support for debugging purposes The S1816e SR model does not have...

Page 78: ...ended 7 In the Data bits list select the data bits used by the serial equipment Data bits represents the number of bits in each data that is sent over the network Eight data bits are universally used...

Page 79: ...number of bits in each data that is sent over the network Eight data bits are universally used in most applications 8 Single and Dual Port devices In the Modelist select the way the serial equipment i...

Page 80: ...PAL NOTE Changing the video standard requires a reboot A dialog box appears warning you of the changes to the video standard 4 Click Yes to make the changes 5 Click Apply 6 Click OK to reboot the Edg...

Page 81: ...s a larger file size The available range is between 2 and 31 NOTE To maintain the video frame rate you should set the maximum quantizer to 31 If the quality of each frame is more important you should...

Page 82: ...are available In this case Encoder 1 is set to H 264 and Encoder 2 is set to MPEG4 4 Click Apply 5 Click OK Video Profile Video Profiles define both the quality of the video images and the storage an...

Page 83: ...nds data Use a higher bit rate to record movements noise and details The bit rate can range from 9 kbps to 6000 kbps Frame Rate The number of frames captured or recorded each seconds NTSC select from...

Page 84: ...bandwidth and storage The following resolutions are available CIF NTSC 352 240 and PAL 352 288 2CIF NTSC 704 240 and PAL 704 288 4CIF NTSC 704 480 and PAL 704 576 D1 NTSC 720 486 and PAL 720 576 Comp...

Page 85: ...to 127 Hue This refers to the color classification given to the image based on the colors found in the color spectrum The values range from 128 to 127 Saturation This refers to the intensity of the c...

Page 86: ...00 Increasing the persistence level can reduce the number of false alarms 4 Click Apply Configuring the Motion Detection Properties The S1800e encoders support motion detection on each video input For...

Page 87: ...to 1548 PAL Lower Thresh The maximum number of macroblocks with motion in a frame to stop an alert This value must be less than or equal to Upper Thresh The values range from 1 to 1320 NTSC or 1 to 15...

Page 88: ...following Enabled Disabled 4 Click Apply Configuring the Video Output Properties The S1800e decoders support four to six H 264 video streams displaying up to four tiles on traditional CCTV monitors a...

Page 89: ...t Receiver Mode The number of tiles to display on the monitor Select from the following Single Video from one stream is displayed on the monitor Quad The monitor is divided into four quadrants and eac...

Page 90: ...mail address of the network administrator 6 In the Primary Trap Destination Address box type the IP address of the primary server that will receive the SNMP Traps 7 In the Backup Trap Destination Addr...

Page 91: ...formation The MIB is a collection of manageable entities of the device network element The S1800e series device sends a coldStart trap when it is initialized and sends the following Verint Specific SN...

Page 92: ...s per Sample Bitrate PCM no compression 8 kHz 16bits data 28 kbits sec 8kHz G 711 Law 8 bits 8 kHz 14 bits signed data 64 kbits sec NOTE The S1816e SP and S1816e SR models do not support audio Setting...

Page 93: ...l audio audio input and output The audio input properties allow you to select where to capture audio signals from and to set the bias to reduce distortion in the recording Perform the following steps...

Page 94: ...1801e S1802e S1808e A and S1816e A supports bi directional audio audio input and output Audio input allows you to capture audio signals from a camera provided that it supports audio at the same time i...

Page 95: ...in box type a value from 12 to 59 to set the amplitude of the signal from the input to the output 5 Click the speaker icon to mute audio for the output 6 Click Apply Setting the Audio Decoder Properti...

Page 96: ...Contact your Verint sales representative on obtaining a license CAUTION Once you activate Nextiva Onboard Analytics for a single input MPEG 4 compression mode is disabled for the whole device Verint...

Page 97: ...alytics Help and User Guide Configuring Nextiva Onboard Analytics Once activated you can use Nextiva Onboard Analytics on the four video inputs 1 2 5 and 6 on the S1808e and 1 2 9 and 10 on the S1816e...

Page 98: ...ing Nextiva Onboard Analytics use the help 5 Click Save Configuration to save the changes You can always click Clear configuration to reset Nextiva Onboard Analytics or Restore Configuration if you ha...

Page 99: ...tion about obtaining the Verint license contact Verint support or your Verint sales representative NOTE Vi System is separate analytics software by Agent Vi In order for the multiport encoder to work...

Page 100: ...odels Perform the following steps 1 Start the Web Interface 2 From the tree select Configuration AgentVI Analytics 3 Select the Engine 1 tab 4 Keep the following default port numbers HTML Port 15029 f...

Page 101: ...the Display Startup Information list select if you want to show startup information on the monitor Choose from Displayed Not Displayed 4 In the Display Option list select the information that you want...

Page 102: ...pport storage on the edge a failover mechanism that ensures video is recorded in case connection with the management software is lost The single and dual port encoders support microSD cards with a max...

Page 103: ...rate 2 Continuous recording Recording is done on the storage device at the same time as recording to Nextiva VMS 4 From the Device Management list select the storage device NOTE If the recording devi...

Page 104: ...the S1800e series devices using SConfigurator or the Web Interface Additional troubleshooting task can be performed using a video management software such Nextiva Video Management Software The followi...

Page 105: ...back to the previous firmware or apply the new firmware Visit the Verint extranet https online verint comto obtain the latest firmware CAUTION Firmware downgrade is not supported If you perform a dow...

Page 106: ...ware 4 In the Firmware Update dialog box click Browse and select the firmware file 5 Click Open 6 Click Start to begin updating the firmware of the unit Performing a Batch Firmware Update With the Nex...

Page 107: ...change a parameter that requires a reboot and decline to reboot the Edge device immediately the icon will flash red until the Edge device is rebooted To reboot the device using a video management sof...

Page 108: ...2 From the tree select Administration Factory Default Settings 3 From the Factory Default Settings panel select one of the following Restore to Factory Default Settings Partial to keep the network se...

Page 109: ...ator to update the firmware of an device in recovery mode you need to know the IP address of the device in order to access it Web Interface The Web Interface with reduced functionality is only accessi...

Page 110: ...scover a device Action 1 Verify that you are running the latest version of SConfigurator 2 Start SConfigurator 3 In the General tab click Program Options 4 Select the IP address of the correct LAN int...

Page 111: ...n bit rate and frame rate are supported by the camera If available try another camera to see if video quality improves Ping the device to check for network latency From the Web Interface go to the Cli...

Page 112: ...Specification and Configuration Technical Specification 113 Factory Default Configuration 117 Appendix A...

Page 113: ...up to 1080i 1920x1080 30fp s Triple Stream for S1808e and S1816e Up to three streams for the S1816e SP and S1816e SR 2 x H 264 and 1 x MPEG 4 streams Quadruple Stream 3 x H 264 and 1 x MJPEG streams...

Page 114: ...Tiles display options 1 1 2 2 Maximum of 4 tiles on 1 monitor Tiles display options 1 1 2 2 or 3 2 Network Interface 1 RJ 45 Ethernet 10 1000 Mbps Base T RJ 45 Ethernet 10 100 Mbps Base T Interface 2...

Page 115: ...tacts 48V AC DC at 500 mA max Input 2 dry contacts Output 1 relay contacts 48V AC DC at 100 mA max Audio Bi directional audio Only for S1808e A and S1816e A 3 dB frequency response 1k load 60 to 3600...

Page 116: ...06L x 90W x 42H mm Weight 4 0 lb 1 8 kg 9 2 oz 260 g Operating Temperature 32 F to 131 F 0 C to 55 C 32 F to 140 F 0 C to 60 C S1801e PoE 32 F to 131 F 0 C to 55 C Humidity 95 non condensing at 131 F...

Page 117: ...ck mountable power supply for up to 10 multiport devices Warranty 3 year limited warranty covering parts and labor for the Americas Contact your Verint representative for warranty details for your reg...

Page 118: ...on type MPEG4 Resolution CIF Target frame rate 15 fps NTSC 12 5 fps PAL Target bit rate 500 kbps Minimum quantizer 2 Maximum quantizer 30 S1816e SP and S1816e SR Single H 264 Encoder 1 Compression typ...

Page 119: ...eo_solutions Americas info verint com EMEA marketing emea verint com APAC marketing apac verint com All other trademarks and product names are the property of their respective owners The information i...

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