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8. Troubleshooting
8.1 Troubleshooting
To troubleshoot your vacuum, see Table 8-1 below.
Note:
Always turn off the vacuum and disconnect the power cord from the electrical outlet before troubleshooting or servicing.
Table 8-1 Troubleshooting Your Vacuum
Problem
Possible Cause
Possible Solution
Reference
Vacuum cleaner
will not run, or runs
intermittently
Switch not “ON” on Canister.
Toggle switch to “ON” on canister.
6.3
Switch not “ON” on Hose/Handle.
Toggle switch to “ON” on hose handle.
6.4
No voltage at wall electrical outlet.
Try a different electrical outlet or contact a licensed
electrician.
N/A
Power cord not securely plugged in.
Plug power cord securely in wall electrical outlet.
6.2
Poor Suction:
Canister / Sanitizing
Power Head
Filter(s) are dirty or clogged.
Clean or replace filters.
7.1—7.6
Dirt Cup is full.
Empty Dirt Cup and clear Cone Filter.
7.1
Blockage in Sanitizing Power Head Syphon,
Wand or Hose.
Remove wand from syphon receptacle and carefully
remove blockage.
5.2
Suction power controls open.
Slide Suction Control Slider to maximum position and
Airflow Selector to closed position; set Floor Selector
for bare floors.
6.3—6.5
Loose hose or wand connection.
Check that all hose and wand connections are
secured properly.
5.1—5.3
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