250 Corporate Blvd. Suite L
Newark, DE 19702
phone
fax
877.517.4678
888.535.7463
The reversal process explained
if you wish to cancel a partial
authorization in Open Batch on
a VX510LE, using the retrieve
by amount option:
Step 1: Press [Scroll] three
times.
Step 2: Press [F2] for Reversal.
Your screen will display the
word “Reversal.”
Step 3: Your screen will then
display Reversal retrieve by:
And you will be given the
option of retrieving the rever-
sal by either the Invoice # or
the Amount $.
Press Retrieve by Amount $
Step 4: Your screen will then
prompt you to input the
Amount in $X.XX. Do so.
Step 5: Your screen will give
you the options:
Yes
No
Next
Press Yes if information you
inputed was correct.
Receipt prints out.
Note: Reversals are not
allowed on PIN-BASED DEBIT.
Refund those as cash.
