V
ERIFONE
S
ERVICE
AND
S
UPPORT
Service Returns
28
T650
M
I
NSTALLATION
G
UIDE
3
Describe the problem(s).
4
Provide the shipping address where the repaired or replacement unit must be
returned.
5
Keep a record of the following items:
•
Assigned MRA number(s).
•
Verifone serial number assigned to the device you are returning for service
or repair (serial numbers are located at the bottom of the unit).
•
Shipping documentation, such as air bill numbers that can be used to trace
the shipment.
•
Model(s) returned (model numbers are located on the Verifone label at the
bottom of the device).
