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V
ERIFONE
S
ERVICE
AND
S
UPPORT
Documentation
22
E
285 P
OWER
B
ANK
I
NSTALLATION
G
UIDE
3
Describe the problem(s).
4
Provide the shipping address where the repaired or replacement unit must be
returned.
5
Keep a record of the following items:
•
Assigned MRA number(s).
•
Shipping documentation, such as air bill numbers used to trace the
shipment.
•
Model(s) returned (model numbers are located on the Verifone label at the
back of the e285 Power Bank).
Documentation
Verifone produces the following documentation for the e285 Power Bank. When
ordering, please take note of the part number.
•
Verifone online store
www.estore.verifone.com
•
USA – Verifone Customer Development Center, 800-Verifone (837-4366),
Monday - Friday, 7 A.M. - 8 P.M., Eastern time
•
International – Contact your Verifone representative
e285 Power Bank Certifications and Regulations
VPN DOC087-528-EN
e285 Power Bank Quick Installation Guide
VPN DOC087-52X-EN