Guarantee and Contact information
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Head Office: Fleming Way, Crawley, West Sussex, RH10 9YX.
UK NATIONAL CALL CENTRE
, Newton Road, Crawley, West Sussex, RH10 9JA
SALES ENQUIRIES:
Tel: 0344 8560590
Fax: 01293 565169
TECHNICAL SUPPORT
Tel: 0344 8560594
Fax: 01293 532814
For details of the warranty and returns procedure please refer to www.vent-axia or write to Vent-Axia Ltd, Fleming Way, Crawley, RH10 9YX
370693D
© 2018 Vent-Axia Limited. All rights reserved. 0118
The
Guarantee
Applicable only to products installed and used in the United Kingdom.
For details of guarantee outside the United Kingdom contact your local supplier.
Vent-Axia guarantees its products for two years from date of purchase against faulty material or workmanship. In the event of any part being found
to be defective, the product will be repaired, or at the Company’s option replaced, without charge, provided that the product:
Has been installed and used in accordance with the instructions given with each unit.
Has not been connected to an unsuitable electricity supply. (The correct electricity supply voltage is shown on the product rating label
attached to the unit).
Has not been subjected to misuse, neglect or damage.
Has not been modified or repaired by any person not authorised by the company.
IF CLAIMING UNDER TERMS OF GUARANTEE
Please return the complete product, carriage paid to your original supplier or nearest Vent-Axia Centre, by post or personal visit.
Please ensure that it is adequately packed and accompanied by a letter clearly marked “Guarantee Claim” stating the nature of the fault and
providing evidence of date and source of purchase.
The guarantee is offered to you as an extra benefit, and does not affect your legal rights
