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5

C.  If you have a 

multi stage HVAC system comprised of a fossil fuel 

heater with air conditioning

 the Venstar ColorTouch will require 

the 5 wires mentioned above (R, C, W, Y, and G) plus an additional 

wire for each additional stage of Heating or Cooling.  You may 

reduce the 5 wire requirement to 4 if you give up independent fan 

control, or use the optional accessory; Add-A-Wire.

D.  If you have a 

heat pump without aux heat

 the Venstar ColorTouch 

will require 5 wires: R (24Vac), C (24Vac), W1/O/B (reversing valve), 

Y (1st stage compressor), and G (fan).   If there are only 4 wires 
present that are connected to the existing thermostat, there are 
at least 3 options available to connect the Venstar ColorTouch 
thermostat, they are:
1.  Use the 4 wires as instructed below and note that the fan will 

only operate with a Heating or Cooling demand.

2.  Pull new thermostat wire from the HVAC equipment to the 

thermostat so that there are at least 5 wires available.

3.  Purchase and install a Venstar Add-A-Wire accessory (ACC-0410).

E.  If you have a 

heat pump with aux heat

 the Venstar ColorTouch will 

require 6 wires: R (24Vac), C (24Vac), W1/O/B (reversing valve), Y (1st 

stage compressor), W2 (Aux Heat) and G (fan).   If there are only 5 

wires present that are connected to the existing thermostat, there 

are at least 3 options available to connect the Venstar ColorTouch 

thermostat, they are:
1.  Use the 5 wires as instructed below and note that the fan will 

only operate with a Heating or Cooling demand.

2.  Pull new thermostat wire from the HVAC equipment to the 

thermostat so that there are at least 6 wires available.

3.  Purchase and install a Venstar Add-A-Wire accessory (ACC-0410).

Summary of Contents for ColorTouch

Page 1: ...Quick Start Setup Guide ...

Page 2: ......

Page 3: ...help you install and setup the basic features of the ColorTouch Thermostat For a full owners manual and installation guide visit venstar com There you will also find installation and setup videos along with videos highlighting many features of the ColorTouch thermostat The videos can be found in the Venstar TV video series area ...

Page 4: ...1 W2 W3 Cooling one and two stages Y1 Y2 Heat pump with auxiliary and emergency heat Y W1 O B Fan G Power C R Humidifier or dehumidifier HUM DEHUM Dual fuel systems heat pump with furnace Whole home humidifiers and dehumidifiers WiFi Network Password Screw Driver Pencil Level Pliers Hammer or Drill 3 16 or 7 32 drill bits Thermostat Thermostat Base Drywall Anchors and Screws This Quick Start Manual W3...

Page 5: ...this step can result in personal injury and or death from shock and electrocution Step 2 Remove Faceplate Remove the faceplate of current system Most faceplates snap off or feature small screws that will need to be removed Side View Wall Thermostat WARNING If you see large thick electrical wires wire nuts or if your system is labeled 120V or 240V DO NOT PROCEED THIS THERMOSTAT IS NOT COMPATIBLE WI...

Page 6: ...for the C 24Vac connection B If you have a single stage fossil fuel heater with air conditioning the Venstar ColorTouch will require 5 wires for independent fan control They are R 24Vac C 24Vac W Heat Y Cooling and G Fan You may connect only 4 wires as instructed below to the ColorTouch but will give up independent fan control The fan will still operate with a Heating or Cooling demand If there ar...

Page 7: ...the 4 wires as instructed below and note that the fan will only operate with a Heating or Cooling demand 2 Pull new thermostat wire from the HVAC equipment to the thermostat so that there are at least 5 wires available 3 Purchase and install a Venstar Add A Wire accessory ACC 0410 E If you have a heat pump with aux heat the Venstar ColorTouch will require 6 wires R 24Vac C 24Vac W1 O B reversing v...

Page 8: ...signator with each color An example is the R wire is red and the W wire is white and so on You will need this for the next step at the HVAC equipment 3 At the equipment end of the thermostat wires locate the terminals that the wires are attached to A Remove the G wire from the terminal marked G B Place the G wire on terminal C C Place one end of the jumper on terminal G D Place the other end of th...

Page 9: ...tat Please note the color and the corresponding wire designator with each color An example is the R wire is red and the W wire is white and so on You will need this for the next step at the HVAC equipment 3 At the equipment end of the thermostat wires locate the terminals that the wires are attached to A Remove the G wire from the terminal marked G B Place the G wire on terminal C C Place one end ...

Page 10: ...e terminal marked connector marked Color G or F Fan G Y1 Y Cooling Compressor Y1 W1 W Heating W1 0 B Rh R M Vr A Power R C Common C O B Rev Valve W1 O B W2 2nd Stage Heat W2 Y2 2nd Stage Cooling Y2 W3 3rd Stage Heat W3 OUT Outdoor Sensor SENSOR OUT Outdoor Sensor SENSOR O B is used if your system is a Heat Pump NOTE If the terminal designations on your old thermostat do not match those on the new ...

Page 11: ...ng the Finger Pull Areas pull the front housing away from the backplate W3 AUX W2 W1 O B Y2 Y1 SENSOR Backplate PULL OUT WITH THUMBS IN THESE AREAS 2 Position the base against your wall and determine if wall anchors from current thermostat align with screw locations of new base 3 If base does not align with existing anchor holes mark new screw locations with a pencil Drywall Drill 3 16 hole for th...

Page 12: ...pliers to straighten wire before inserting into new base Be sure to cut any excess wire so that the insulation extends to the terminal block When the wire is installed properly to the terminal block there should be no copper exposed W i F i N e t w o r k P a s s w o r d S c r e w D r i v e r P e n c i l L e v e l P l i e r s H a m m e r o r D r i l l 3 1 6 o r 7 3 2 d r i l l b i t s w s T h i s Q...

Page 13: ... set to control the appropriate reversing valve If O is chosen the W1 O B terminal will energize in cooling If B is chosen the W1 O B terminal will energize in heating 1 When GAS EL or HP is set for GAS EL This switch GAS or ELEC controls how the thermostat will control the Fan G terminal in heating mode When GAS is chosen the thermostat will not energize the Fan G terminal in heating When ELEC is...

Page 14: ...nclosing the display until it clicks into place top and bottom Step 10 Switch Power Circuit Breakers Back On Turn your furnace and air conditioner breakers back on at your breaker panel Side View Display should click into place easily If you encounter resistance do not apply excess force take the plate off check that the pins are straight and ensure there are no wires in the way and retry ...

Page 15: ...ile device These steps are 1 Successful connection to a local Wi Fi Access Point with internet access 2 Confirm receipt of a Skyport generated verification email this only occurs once during the Skyport account setup 3 A 6 digit code obtained from the thermostat is successfully entered into a Skyport account 4 Successfully download and install the Venstar Skyport app on your mobile device s Your t...

Page 16: ...ing the successful connection to the local Wi Fi Access Point Select OK then the Wi Fi status page will appear Upon closing of the Wi Fi status page you will be asked to join the thermostat to a Skyport account Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existing account YES Quick Start Connect to Wi Fi from initial start up When p...

Page 17: ...atic setup and press NEXT When finished a dialog box will appear confirming the successful connection to the local Wi Fi Access Point Select OK then the Wi Fi status page will appear Upon closing of the Wi Fi status page you will be asked to join the thermostat to a Skyport account Select YES and follow the onscreen instructions to create a new Skyport account or to add the thermostat to an existi...

Page 18: ...ined to a Skyport account you may join the thermostat to an account by doing the following Select MENU from the thermostat s home screen Scroll down Select Skyport Select Skyport Account and follow the onscreen instructions 1 Open your browser to http venstar skyportcloud com 2 Select Create account now 3 Follow on screen instructions to create an account and add a thermostat to the Skyport accoun...

Page 19: ... from turning on for a period of time The cooling setpoint is set too high You may have selected Free Cooling in settings Lack of proper power The heating setpoint is set too low The thermostat reversing valve dip switch is set incorrectly The thermostat equipment dip switch is configured for HP and the HVAC unit is a gas electric Solution Adjust the Compressor Min Off TIme to None Lower the cooli...

Page 20: ...ER ALL WORK UNDERTHETERMS OFTHIS WARRANTY SHALL BE PERFORMED DURING NORMAL WORKING HOURS ALL REPLACEMENT PARTS WHETHER NEW OR REMANUFACTURED ASSUME ASTHEIR WARRANTY PERIOD ONLYTHE REMAININGTIME PERIOD OFTHIS WARRANTY THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR 1 Normal maintenance as outlined in the installation and servicing instructions or owner s manual including filter cleaning and or replace...

Page 21: ...tached to this equipment Operation with noncompliant peripherals or peripherals not recommended by Venstar is likely to result in interference to radio and TV reception Changes or modifications to the product not expressly approved by Venstar could void the user s authority to operate the equipment FCC INDOOR Mobile Radio Information To comply with FCC IC RF exposure limits for general population ...

Page 22: ...s interférences radio potentielles aux autres utilisateurs le type d antenne et son gain doivent être choisis afin que la puissance isotrope rayonnée équivalente PIRE ne est pas plus de ce qui est nécessaire pour une communication réussie We Venstar declare under our sole responsibility that the device to which this declaration relates Complies with Part 15 of the FCC Rules Operation is subject to...

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Page 24: ...Patents Issued Pending Printed on recycled paper P N 88 1094 Rev 1 02 15 ...

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