Venstar ACC0433 Owner'S Manual Download Page 1

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COMFORT CALL SYSTEM

ACC0433

Venstar Inc. 08/07

Compatible with thermostat models:

T1700, T1800, T1900, T2700, T2800 T2900

Consult VENSTAR for a complete list.

Optional compatible outdoor sensor required

OWNER’S

MANUAL

OWNER’S

MANUAL

Allows simple remote control of your

thermostat through the telephone

Cell phone compatible

Voice recognition or touch-tone entry

Announces indoor & outdoor

temperatures*

Announces thermostat status -

i.e. “heat is running”

Wireless technology - (easy to install)

Can control up to 4 thermostats

May control 1 auxiliary output

Comfort

Call

Base Station &

Wireless Module

Comfort

Call

Base Station &

Wireless Module

Summary of Contents for ACC0433

Page 1: ...OWNER S MANUAL Allows simple remote control of your thermostat through the telephone Cell phone compatible Voice recognition or touch tone entry Announces indoor outdoor temperatures Announces thermostat status i e heat is running Wireless technology easy to install Can control up to 4 thermostats May control 1 auxiliary output Comfort Call Base Station Wireless Module Comfort Call Base Station Wi...

Page 2: ...t Menu of Touch Tone Keys Warranty Page 1 P N ACC0433 Venstar Inc 08 07 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation C c F Comfort Call ACC0433 FCC ID MUHBASE1 FCC ID MUHMODULE1 ...

Page 3: ...hat connects to the phone line and a RF Wireless Module that plugs into your compatible thermostat page 5 Once Comfort Call answers you will be prompted to enter a Security Access Code This code is preset to 1111 You may change this code to any four digit number if desired page 13 Some homes may have more than one thermostat If there is more than one thermostat Comfort Call will have a menu option...

Page 4: ...ease the answering machine from the line and control of the thermostat is now possible In the case of a fax machine after the handshake tones are heard there are moments of silence during this silent period the Comfort Call security code should be entered Comfort Call will release the fax machine from the line and control of the thermostat will be possible Please note that some phone services prov...

Page 5: ... the base station press the link button on the receiver for 3 seconds The LED on the receiver will flash twice 1 4 7 RINGS The base station will now remember your settings You may change these settings at anytime by repeating the above steps Refer to Owner s Manual for more details Power and Link LED Indicator Comfort Settings Link Button Ring Selector Switch Link Button Link LED Indicator Energy ...

Page 6: ...located on bottom of thermostat RF Wireless Module To remove the RF Wireless Module from the thermostat press and hold the accessory release button while removing the RF Wireless Module from the thermostat s accessory jack To connect the RF Wireless Module to the thermostat insert the RF Wireless Module plug into the accessory jack of the thermostat The RF Wireless Module has two tabs that fit int...

Page 7: ...n below The power indicator LED will glow green when power is connected Base Station To 110vac House Telephone Line Answering Machine Fax or Phone A phone answering or fax machine is not required Link the thermostat to the Base Station for COMFORT SETTINGS At the thermostat select the mode you would like your Comfort Settings to operate in Auto Heat or Cool 1 2 2 Adjust the set points to the desir...

Page 8: ...l turn red and flash for up to five minutes Go to the thermostat making sure that it is still set to your Comfort Settings Within five minutes of pressing the link button on the Base Station press the link button on the side of the RF Wireless Module for three seconds The LED on the RF Wireless Module will flash indicating the following 2 flashes indicates that the link was successful 5 flashes in...

Page 9: ...above steps Refer to Owner s Manual for more details COMMERCIAL PROGRAMMABLE THERMOSTAT HUMIDITY FAN PROGRAM HOLIDAY MODE OVERRIDE OUTDOOR SET CLOCK PLATINUM eries AUTO I2 00 Su Pm HEAT COOL 72 74 Energy Savings Settings are normally used for unoccupied periods Link the thermostat to the Base Station for ENERGY SAVINGS SETTINGS At the thermostat select the mode you would like your Energy Savings S...

Page 10: ...fter two flashes on the RF Wireless Module the Base Station will remember your Energy Savings Settings You may change these settings at anytime by repeating the above steps Notes on the linking procedure The linking procedure may be cancelled by pressing the Base Station s link button Comfort or Energy while its LED is flashing red If Comfort Call is accessed by phone when no thermostats are linke...

Page 11: ...eps Refer to Owner s Manual for more details 1 1 Slide the RINGS switch to 7 rings if you have an answering machine or fax machine connected In this setting the answering fax machine may answer the call first If there is no answering machine connected choose 1 4 or 7 rings before the Base Station answers the call If there is an answering or fax machine in the house it is highly recommended that th...

Page 12: ...nd hold the same desired link button for another five seconds When the LED begins flashing rapidly release the link button Press and hold the link button on the RF Wireless Module for three seconds The RF Wireless Module s flashing LED will indicate the status 2 flashes indicate the unlink was successful 10 flashes indicate a communication problem or the RF Wireless Module was not linked to the Ba...

Page 13: ... may change these settings at anytime by repeating the above steps Refer to Owner s Manual for more details If it becomes necessary to reset the link database for any reason such as relocating the Comfort Call Base Station to a new location with different thermostats follow these steps to clear its memory of linked thermostats Note All linked information is stored in the Base Station so only the B...

Page 14: ... digit code may be programmed to replace the default code To set a custom access code follow these steps Resetting the Access Code Note The new access code will be in effect for all future calls The default Security Access Code may be restored by repeating the above procedure or by preforming the database reset procedure Press the Energy button Apply power while continuing to hold the Energy butto...

Page 15: ... running or the Cool is running The auxiliary output is now on off Main Menu The Base Station will give you the following options For Comfort Settings press 1 or say Comfort Settings For Energy Savings Settings press 2 or say Energy Savings To control the Auxiliary Output press 3 or say Auxiliary Output To control the next thermostat press 4 or say Next Thermostat To leave your thermostat and hang...

Page 16: ...ary output is now on off would you like to turn it off on To turn the Auxiliary Output on off press 1 or say Yes and Comfort Call will say The Auxiliary Output will now be turned on off is this correct To cancel your selection and return to the Main Menu press 2 or say No To confirm your selection press 1 or say Yes and Comfort Call will say Okay the Auxiliary Output is now on off If No is selecte...

Page 17: ...umbered two through four is the same as described for a single thermostat pages 6 9 The Base Station will recognize the new thermostats and store them by number in the order that they are linked to the Base Station When more than one thermostat is linked the main menu will add the prompt For the next thermostat press four or say next thermostat Additionally before the status is given the thermosta...

Page 18: ...ange it This will be followed by a confirmation page 15 Additionally the Auxiliary Output Status will be added to the status report Please consult the thermostat s Owner s Manual for further details on configuring the thermostat for this operation The auxiliary output of the thermostat may be connected to a 24v control module such as a X 10 Powerflash Interface model PF284 recommended wiring diagr...

Page 19: ...Module with the same house and unit code as the Powerflash Interface Connect one end of the supplied resistor to the screw input terminal of the Powerflash Interface The supplied resistor will then be wired in line with either the MISC1 MISC2 or MISC3 output depending on which is set to PROG or the C wire see next page It does not matter which of the two wires you choose The resistor is 4 7k ohm 1...

Page 20: ...onnect the wires as shown Since the MISC1 MISC2 or MISC3 terminal is a 24 vac output it does not matter which of the two input screw terminals on the Powerflash Interface it is connected to 1 9 13 A E M I 5 HOUSE CODE UNIT CODE TEST ALL UNITS OFF POWERHOUSE X 10 POWERFLASH INTERFACE INPUT A B MODE 1 2 3 POWERFLASH INTERFACE PF284 Page 19 Control of the Thermostat s Auxiliary Output cont ...

Page 21: ...CODE TEST ALL UNITS OFF POWERHOUSE X 10 POWERFLASH INTERFACE INPUT A B MODE 1 2 3 Plug the Powerflash Interface into a 120 vac receptacle Connect and plug in the X 10 device s to be controlled with Comfort Call and your thermostat Make sure the house and unit codes are adjusted per the X 10 instruction manual s that are supplied with each X 10 device POWERFLASH INTERFACE PF284 Page 20 Control of t...

Page 22: ...e Keys When applicable When applicable Energy Savings Settings or NO Status Report or Next Thermostat Comfort Settings or YES RF Link Signal Strength 1 10 Auxiliary Output Settings Exit System Hang Up Main Menu Page 21 ...

Page 23: ...the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with Comfort Call for repair or warranty information please contact the qualified HVAC technician that installed Comfort Call in your home If the equipment is causing harm to the telephone network the telephone ...

Page 24: ...NDER THE TERMS OF THIS WARRANTY SHALL BE PERFORMED DURING NORMAL WORKING HOURS ALL REPLACEMENT PARTS WHETHER NEW OR REMANUFACTURED ASSUME AS THEIR WARRANTY PERIOD ONLY THE REMAINING TIME PERIOD OF THIS WARRANTY THE MANUFACTURER WILL NOT BE RESPONSIBLE FOR 1 Normal maintenance as outlined in the installation and servicing instructions or owner s manual including filter cleaning and or replacement a...

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