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Error Code 

 

 
 
 
 
 
 

Error 

Code 

Error 

Notes 

Open Throttle Fault 

Throttle has not returned to the start position on start-up. Check to 
see if the throttle can return to the start position or if there is 
something blocking the throttle unit. 

Throttle Fault 

Throttle may be damaged. Check the throttle or throttle cable for 
damage. 

Low Voltage Protection 

The battery voltage is too low to operate. Incorrect battery was 
used on the bike. The battery is in sleep mode or not functioning 
correctly. 

Over Voltage Protection 

The battery voltage is too high to operate. Incorrect battery was 
used on the bike.  
Check to be sure that the correct battery is being used on the bike 

Motor Hall Signal Fault 

At least one of the motor’s hall sensor wires have been 
disconnected or damaged.  
Disconnect and reconnect the motor cable. 

Motor Phase Line Fault 

At least one of the motor’s phase wires has been disconnected or 
damaged. 

10 

High Temperature Fault 

The controller has reached the highest allowable temperature. 
Allow the controller to cool down before using the e-bike again. 

12 

Current Sensor Fault 

The controller’s current sensor has become disconnected or 
damaged. Contact technical support. 

15 

Temperature Sensor 

Fault 

The controller’s temperature sensor has become disconnected or 
damaged. Contact technical support. 

21 

Speed Sensor Fault 

The speed sensor has become disconnected or damaged. Contact 
technical support. 

30 

Communication Fault 

Poor connection between the controller and the display. Check all 
cable connectors. Check for corrosion damage. 

Summary of Contents for PRADO S

Page 1: ...1 16 Instructions to Set Up Your VELOWAVE PRADO S Diagram...

Page 2: ...l screws are properly torqued Carry out a fine adjustment of the gears and brakes Learn how to use the LCD display Wear a helmet before riding Please Note Your bike may need further adjustments after...

Page 3: ...f our support technicians for guidance 3 Our QA mechanics have assembled and tested your bike beforehand 4 To assemble your bike work on a clean area with enough space to maneuver 5 If installed remov...

Page 4: ...nt being careful with the wires 3 Face the mounting brackets on the front end of the mount with the round edges facing outward Adjust the handlebar angle to your comfortable riding posture 4 Secure th...

Page 5: ...hers and nuts 3 Now on the outside add the hooked washer first facing the hook toward the fork and stuck it in the gap of the fork end Add the flat washer and nut on the end of the axel and hand turn...

Page 6: ...e with the wheel Fix the stay with the screws provided on the clamp 2 Put the headlight with its bracket in front of the fork gantry put the lifting lug of the fender behind it Link and secure the thr...

Page 7: ...Right Crank Arm Chain Side 3 Sitting on your bike the pedals go on the Left and Right side respectively 4 Keep the pedal Horizontal while hand screwing to get the thread started Then Use your 15mm wre...

Page 8: ...t force the battery onto the receptacle locate the slots on the battery and the receptacle slowly align and push the battery down into the receptacle 4 Push and rotate the key to the LOCK position Rem...

Page 9: ...minal contacts on the bottom of the battery when the battery is removed from the bike Be careful not to drop or damage the battery when loose from the bike Avoid damaging the exposed connector termina...

Page 10: ...to switch on or switch off the headlight 4 Walking mode Press and hold button for 2 seconds to shift into walking mode the display indicates P and the bike will be propelled at walking pace Release t...

Page 11: ...unnecessary wear of the charging components could occur if the charger is left attached to the battery and a power source for longer than 12 hours Detach the charger as soon as possible once the green...

Page 12: ...the battery case rises too high during charging It is FORBIDDEN to cover the battery during charging 2 Due to high temperature in summer time it is NOT advisable to charge it immediately after riding...

Page 13: ...Motor Hall Signal Fault At least one of the motor s hall sensor wires have been disconnected or damaged Disconnect and reconnect the motor cable 9 Motor Phase Line Fault At least one of the motor s ph...

Page 14: ...e Low battery power Charge battery Low tire pressure Inspect tire Heavy load on bike Adjust bike load Driving on rough terrain Adjust route Using throttle only Include pedal assist Battery does not ch...

Page 15: ...15 16 Label of Your PRADO S...

Page 16: ...16 16 To find out more please visit our website at www velowavebikes com...

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