Veloteq Owner Manual 2008 P. 12 of 15 2/18/2008
Product Warranty for New Vehicles
In order to protect your warranty rights and privileges, retain a copy of your original sales receipt with
your serial number and date of purchase. Verify that the vehicle has been properly prepared and in-
spected for on road use by the dealer. Record complete contact information for your dealer. Electrical
repairs MUST be performed by an authorized dealer or warranty repair station in possession of electri-
cal circuit diagrams.
1. Repair or replacement scope and term.
2. Not included above:
a. Accidents including those due to improper maintenance, vehicle overload, external envi-
ronmental corrosion or misuse causing damage to the vehicle.
b. Owner or User attempted repair beyond the scope of those described in the Troubleshoot-
ing Guide.
c. Unsupervised repairs other than those described in the Troubleshooting Guide or outside
the premises of an authorized dealer, installation or replacement of parts voluntarily or
otherwise before inspection by a dealer, vehicle overhaul outside premises of or not per-
formed by a dealer, use of any non-Veloteq replacement parts, improper maintenance or
maintenance of purchase documentation.
d. Consumables including brake pads, fuses, bulbs, inner tubes, tires, body fairing breakage,
scratches and abrasions, horns, reflective films and miscellaneous connectors.
e. Any costs associated with repairs by other than an authorized dealer.
f. Transportation cost to authorized repair locations.
3. Warranty Policy other than stated in sections 1 and 2.
a. Equipment failures that are not covered in the stated time periods under section 1 may be
repaired or replaced subject to partial payment for replacement parts and labor for up to
one year.
b. Batteries which fail after the stated warranty period of six months may be replaced upon
presentation of purchase documentation and usage records by the dealer subject to depre-
ciation for up to one year and return to the dealer for disposal.
c. Reimbursement for parts s certified by the quality control department and approved re-
turned goods will be collected from the amortization fund according to national standards
and set-asides. (Depreciation time: From purchase date to return date)
Content
Warranty Pe-
riod
Chassis, forks, and frame components, breakage not due to accident or misuse.
2 Years
Electric motor internal gears, broken bearings, separation of motor enclosure,
electric coil damage and other non-repairable items not due to accident or mis-
use.
1 Year or 2,500
miles (4200 kms)
The controller and the battery charger failure not due to accident or misuse.
1 Year or 2,500
miles (4200 kms)
Battery case failure or breakage, leaks or loss of storage capacity more than
35%.
6 Months
Handgrip mechanism failure not due to accident or misuse, unable to repair.
6 Months
