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Limited warranty - U.S. and Canada only
VELODYNE ACOUSTICS, Inc. (“Velodyne” warrants this product for a period of one year from the date of
purchase against defects in materials and workmanship subject to the following conditions:
1. This warranty is void if any repairs or service covered by the terms of this warranty are made to any
component of this product by anyone other than a VELODYNE factory authorized service representative.
2. VELODYNE is not responsible for damage caused by ordinary wear and tear, cosmetic damage, incorrect
connection, accidents, abuse, misuse, negligence, natural or personal disaster or unauthorized modification.
This includes exposure to heat, cold, sun, liquids, sand and contaminants.
3. This warranty is limited to products purchased from authorized VELODYNE dealers and finalized within
authorized dealer locations.
4. This warranty is void for products sold as-is, display models, open box, second hand, or any other times
the product may have been opened or used before the purchase or acquisition of the product.
5. This warranty is void if this product is damaged due to a defect in the device which it was connected,
such as a battery leak or electrical fault.
6. Proof of purchase is required. A proof of purchase is a receipt with the product and date of purchase listed
from an authorized dealer.
This warranty is non-transferable under any condition. This warranty is separate and distinct from VELODYNE’s
subwoofer warranty.
Warranty outside the U.S. and Canada
The warranty of this product, if it is sold to a consumer outside of the United States or Canada, shall comply
with applicable law and shall be the sole responsibility of the distributor that supplied this product. To obtain any
applicable warranty service, please contact the dealer from which you purchased this product or the distributor
that supplied this product.
To obtain service
Information regarding service may be obtained from the dealer from whom you purchased the unit, or by
contacting VELODYNE customer service. Warranty service must be performed by a VELODYNE factory authorized
service representative within the warranty period set forth above. If VELODYNE determines that the unit is
defective, VELODYNE will at VELODYNE’s option, repair or replace the product at no charge if the product is
forwarded prepaid to a factory authorized service representative. Products forwarded to the factory authorized
service representative should be shipped securely and properly packaged, insured and postage prepaid.
Customer service contact information:
Toll free number: 866-243-0789
Technical support: 408-465-2851
Email: [email protected]
Summary of Contents for vFree
Page 1: ...user guide and warranty...
