30
www.velocitymicro.com
Problem:
The system’s time keeps losing accuracy.
Solution:
• The time is stored on your motherboard inside a
chip that is refreshed by a battery. Certain software
programs or hardware devices can interfere with
the battery’s normal operation. If you recently
installed a piece of hardware or a software program,
try uninstalling or removing it and see if that fi xes
the problem. If that doesn’t work, try replacing the
battery, which is just a regular watch battery you
can get from any hardware or electronics store.
• Check your motherboard’s manual to fi nd out the
type of battery you need.
Problem:
The computer has a virus.
Solution:
• If you haven’t already done so, purchase a copy
of a virus scanner such as McAfee™ VirusScan.
Update the virus defi nitions and then thoroughly
scan your system, cleaning what you can. If you
have a specifi c Trojan or worm, visit McAfee’s
Replacing your motherboard’s battery will erase
vital system settings. Contact VelocityCare
before attempting such an operation or else your
warranty may be voided.
