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MEDICO
3
DEAR CUSTOMER
This service manual is for all models and variants of VELA
Tango, VELA Salsa, VELA Latin and VELA Samba. Here you
will find useful information and technical descriptions in
relation to servicing the chairs.
1.0 TECHNICAL SERVICE
VELA/VELA Medical offers to perform on-site service
at selected destinations. In addition, we offer technical
support during business hours via our dealers and partners
throughout the world. Our partners’ technical staff can
assist you with troubleshooting, technical documentation
and repair questions. There is also a lot of helpful
information on our websites:
www.vela.eu/www.vela-
medical.com
VELA’s customer service can also be contacted: phone
+45 96 34 76 00 or email [email protected]/mail@vela-
medical.com for further help
1.1 RIGHT OF COMPLAINT
We grant the right of complaint according to the current
law of the country in which the chair was purchased. The
right of complaint only applies when using original spare
parts and accessories, when any customisations have been
made by professionals and when the chair has received
normal use according to the user manual. The user
manual is available on our website:
www.vela.eu/www.
vela-medical.com
In case of complaints or other enquiries about the
product, please provide the chair identification number.
This six-digit number can be found on a 6 x 2 cm silver-
coloured label under the chair:
NOTE: This manual is intended only for dealers and technical staff working with VELA chairs.
Do not attempt to remodel, adjust or repair the chair yourself.