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DEAR CUSTOMER

This service manual is for all models and variants 
of VELA Tango, VELA Salsa and VELA Samba. Here 
you will find useful information and technical 
descriptions in relation to servicing the chairs.

1.0 TECHNICAL SERVICE

VELA offers to perform on-site service at selected 
destinations. In addition, we offer technical support 
during business hours through our customer 
service, where technical staff can assist you with 
troubleshooting, technical documentation and 
repair questions. There is also a lot of helpful 
information on our website: 

www.vela.eu

Contact VELA customer service:
by phone +45 96 34 76 00 or email [email protected]

1.1 RIGHT OF COMPLAINT

VELA grants the right of complaint according to 
the current law of the country in which the chair 
was purchased. The right of complaint only applies 
when using original spare parts and accessories, 
when any customisations have been made by 
professionals and when the chair has received 
normal use according to the user manual. The user 
manual is available on our website:

 www.vela.eu

In case of complaints or other enquiries about the 
product, please provide the chair identification 
number. This six-digit number can be found on a 6 
x 2 cm silver-coloured label under the chair:

Summary of Contents for Samba Series

Page 1: ...VELA Tango VELA Salsa and VELA Samba VELA Samba VELA Salsa VELA Tango S E R V I C E M A N U A L VELA chairs EN VERSION...

Page 2: ...BACKREST 5 3 2 6 ARMREST 5 3 2 7 ACCESSORIES 5 3 3 TROUBLESHOOTING CHAIRS WITH ELECTRIC LIFT 5 3 3 1 RECHARGING THE CHAIR BATTERY 5 3 3 2 THE ELECTRICAL FUNCTIONS DO NOT WORK 6 3 3 3 THE ELECTRIC LIF...

Page 3: ...l documentation and repair questions There is also a lot of helpful information on our website www vela eu Contact VELA customer service by phone 45 96 34 76 00 or email mail vela eu 1 1 RIGHT OF COMP...

Page 4: ...about the checklist section 3 1 3 1 CHECKLIST FOR TESTING AND CHECKING 1 Frame 4 Brake function 7 Upholstery 2a Column gas spring 5 Seat mechanism 9 Electrical accessories 2b Column electrical 6 Armle...

Page 5: ...are also mounted on this plate Inspect the seat mechanism for excessive wear and tear as well as any noise during use Noise in itself is not dangerous but may indicate that something else needs attent...

Page 6: ...mechanism See image Does not apply to the Tango 300E 3 3 4 THE ELECTRIC LIFT GOES DOWN BUT WON T GO UP Check that the chair battery is charging properly see section 3 1 1 Check the voltage across the...

Page 7: ...www vela eu 3 5 3 ADJUSTING ARMREST AND OTHER FUNCTIONS Several of the chair adjustment options are made with hand screws so the user can set the function without using tools If the user is unable to...

Page 8: ...2006 Surge immunity Power Port Line to Line 0 5 kV 1 kV Power Port Line to Earth and Neutral to Earth 0 5 kV 1 kV 2 kV IEC 61000 4 6 2013 Immunity to Conducted disturbances induces by RF fields Range...

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