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42

10 Diagnostics and servicing

VEGAPULS 11 • Two-wire 4 … 20 mA

58350-EN-221027

Liquids: Measurement error during emptying

Fault description

Cause

Rectification

Measured value remains un-

changed in the close range 

during emptying

Level

time

0

False signal larger than the level echo
Level echo too small

Check measuring point: Antenna should 

protrude out of the threaded mounting 

socket, possible false echoes through 

flange socket?

Remove contamination on the antenna
In case of interferences due to instal-

lations in the close range: Change 

polarisation direction
After eliminating the false signals, the 

false signal suppression must be de-

leted. Carry out a new false signal 

suppression

Measured value jumps spo-

radically towards 100 % 

during emptying

Level

time

0

Varying condensation or contamination 

on the antenna

Carry out false signal suppression or in-

crease false signal suppression in the 

close range by editing
With bulk solids, use radar sensor with 

purging air connection

Bulk solids: Measurement error at constant level

Fault description

Cause

Rectification

Measured value shows a too 

low or too high level

Leve

l

time

0

Min./max. adjustment not correct

Adapt min./max. adjustment

Incorrect linearization curve

Adapt linearization curve

Measured value jumps to-

wards 100 %

Level

time

0

Due to the process, the amplitude of the 

product echo decreases
A false signal suppression was not car-

ried out

Carry out a false signal suppression

Amplitude or position of a false signal 

has changed (e.g. condensation, build-

up); false signal suppression no longer 

matches actual conditions

Determine the reason for the changed 

false signals, carry out false signal sup-

pression, e.g. with condensation.

Bulk solids: Measurement error during filling

Fault description

Cause

Rectification

Measured value jumps to-

wards 0 % during filling

Level

time

0

The level echo cannot be distinguished 

from the false signal at a false signal po-

sition (jumps to multiple echo)

Remove/reduce false signal: minimize 

interfering installations by changing the 

polarization direction
Chose a more suitable installation po-

sition

Transverse reflection from an extraction 

funnel, amplitude of the transverse re-

flection larger than the level echo

Direct sensor to the opposite fun-

nel wall, avoid crossing with the filling 

stream

Summary of Contents for VEGAPLUS C 11

Page 1: ...Operating Instructions Radar sensor for continuous level measurement VEGAPULS 11 Two wire 4 20 mA Document ID 58350 ...

Page 2: ...unting 11 4 1 General instructions 11 4 2 Mounting instructions 11 4 3 Measurement setup Flow 17 5 Connecting to power supply 20 5 1 Preparing the connection 20 5 2 Connecting 21 5 3 Wiring plan 23 5 4 Switch on phase 23 6 Access protection 24 6 1 Bluetooth radio interface 24 6 2 Protection of the parameterization 24 6 3 Storing the codes in myVEGA 25 7 Setup with smartphone tablet Bluetooth 26 7 ...

Page 3: ...s 46 12 1 Radio licenses 46 12 2 Conformity 46 12 3 NAMUR recommendations 46 12 4 Environment management system 46 13 Supplement 47 13 1 Technical data 47 13 2 Dimensions 53 13 3 Industrial property rights 54 13 4 Licensing information for open source software 54 13 5 Trademark 54 Safety instructions for Ex areas Take note of the Ex specific safety instructions for Ex applications These instructio...

Page 4: ...refers to the Docu ment ID By entering the Document ID on www vega com you will reach the document download Information note tip This symbol indicates helpful additional infor mation and tips for successful work Note This symbol indicates notes to prevent failures malfunctions damage to devices or plants Caution Non observance of the information marked with this symbol may result in personal injur...

Page 5: ...complying with all prevailing regulations and directives The instrument must only be operated in a technically flawless and reliable condition The operator is responsi ble for the trouble free operation of the instrument When measuring aggressive or corrosive media that can cause a dangerous situation if the instrument malfunctions the operator has to implement suitable measures to make sure the i...

Page 6: ...evice without selecting the relevant mode constitutes a violation of the regulations of the radio approvals of the respective country 2 6 Installation and operation in the USA and Canada This information is only valid for USA and Canada Hence the follow ing text is only available in the English language Installations in the US shall comply with the relevant requirements of the National Electrical ...

Page 7: ...versions with Bluetooth access code Emergency Bluetooth unlock code Emergency device code The further scope of delivery encompasses Documentation Ex specific Safety instructions with Ex versions Radio licenses If necessary further certificates Information Optional instrument features are also described in this operating instructions manual The respective scope of delivery results from the order sp...

Page 8: ...Germany MWP 3bar 300kPa PVDF L 5m 1 NPT 1NPT Fig 2 Layout of the type label example 1 Instrument type 2 Field for approvals 3 Technical data 4 QR code for device documentation 5 Bluetooth access code 6 Order number Move to www vega com and enter in the search field the serial number of your instrument There you can find the following information about the instrument Order data Documentation Softwa...

Page 9: ...ndroid operating system PC notebook with Bluetooth USB adapter Windows operating system 1 3 2 Fig 3 Wireless connection to standard operating devices with integrated Bluetooth LE 1 Sensor 2 Smartphone Tablet 3 Bluetooth USB adapter 4 PC Notebook 3 4 Packaging transport and storage Your instrument was protected by packaging during transport Its capacity to handle normal loads during transport is as...

Page 10: ...mechanical shock and vibration Storage and transport temperature see chapter Supplement Technical data Ambient conditions Relative moisture 20 85 3 5 Accessories Screwed flanges are available in different versions according to the following standards DIN 2501 EN 1092 1 BS 10 ASME B 16 5 JIS B 2210 1984 GOST 12821 80 Welded sockets are used to connect the devices to the process Threaded and hygieni...

Page 11: ...medium Abrasion and mechanical influences Protect your instrument against moisture ingress through the following measures Use a suitable connection cable see chapter Connecting to power supply Tighten the cable gland or plug connector Lead the connection cable downward in front of the cable entry or plug connector This applies mainly to outdoor installations in areas where high humidity is expecte...

Page 12: ...ter of dished or round vessel tops multiple echoes can arise However these can be suppressed by an appropriate adjustment see chapter Set up If you cannot maintain this distance you should carry out a false signal suppression during setup This applies particularly if buildup on the vessel wall is expected In such cases we recommend repeating the false signal suppression at a later date with existi...

Page 13: ...or the min max adjustment see following diagram 1 Fig 7 Reference plane 1 Reference plane Do not mount the instruments in or above the filling stream Make sure that you detect the medium surface not the inflowing product Fig 8 Mounting of the radar sensor with inflowing medium With threaded connection the antenna end should protrude at least 5 mm 0 2 in out of the nozzle Reference plane Inflowing ...

Page 14: ... 6 600 mm 23 6 in Note When mounting on longer nozzles we recommend carrying out a false signal suppression see chapter Parameter adjustment The mounting location of the radar sensor should be a place where no other equipment or fixtures cross the path of the radar signals Vessel installations such as e g ladders limit switches heating spi rals struts etc can cause false echoes and impair the usef...

Page 15: ...12 Alignment in liquids In order to measure as much of the vessel volume as possible the device should be aligned so that the radar signal reaches the lowest level in the vessel In a cylindrical silo with conical outlet the sensor is mounted anywhere from one third to one half of the vessel radius from the outside wall see following drawing r r r 1 3 1 2 Fig 13 Mounting position and orientation Al...

Page 16: ... angle of inclination It depends on the measuring distance and the distance a between vessel centre and installation position Distance d m 2 4 6 8 10 2 0 1 0 1 0 2 0 3 0 4 4 0 1 0 3 0 4 0 6 0 7 6 0 2 0 4 0 6 0 8 1 1 8 0 3 0 6 0 8 1 1 1 4 Example In a vessel 8 m high the installation position of the sensor is 0 6 m from the vessel centre The necessary angle of inclination of 4 can be read out from ...

Page 17: ...r Venturi flume Distance to the max height of the orifice or flume for optimum accuracy 250 mm 9 843 in 1 Requirements from approvals for flow measurement e g MCERTS Predefined curves A flow measurement with these standard curves is very easy to set up as no dimensional information of the flume is required Palmer Bowlus flume Q k x h1 86 Venturi trapezoidal weir rectangular flume Q k x h1 5 V Notc...

Page 18: ...must be selected This gives you a high accuracy of flow measure ment with easy configuration Alternatively you can also take over Q h table values provided by the manufacturer here ISCO Parshall Flume Q h table assignment of height with corresponding flow in a table Tip Detailed project planning data can be found at the channel manufac turers and in the technical literature The following examples ...

Page 19: ... 4 20 mA 58350 EN 221027 2 3 4 x hmax 90 hmax B 1 250 mm 9 84 Fig 17 Flow measurement with Khafagi Venturi flume hmax max filling of the flume B tightest constriction in the flume 1 Position sensor 2 Venturi flume Khafagi Venturi flume ...

Page 20: ...Use cable with round cross section for instruments with housing and cable gland To ensure the seal effect of the cable gland IP protection rating find out which cable outer diameter the cable gland is suitable for The instrument is connected with standard two wire cable If electromagnetic interference is expected which is above the test values of EN 61326 1 for industrial areas shielded cable shou...

Page 21: ...ved NPT cable gland before setup Note Do not use grease when screwing in the NPT cable gland or a conduit steel pipe Maximum torque see chapter Technical data 5 2 Connecting The voltage supply and signal output are connected via the spring loaded terminals in the housing Proceed as follows 1 Unscrew the housing lid 2 If a display and adjustment module is installed remove it 3 Loosen compression nu...

Page 22: ... case of flexible conductors for opening the terminals use a screwdriver 3 mm blade width to push the actuator lever away from the terminal opening When released the terminals are closed again 7 Check the hold of the wires in the terminals by lightly pulling on them 8 Tighten the compression nut of the cable entry gland The seal ring must completely encircle the cable 9 Reinsert the display and ad...

Page 23: ...n compartment VEGAPULS 11 1 Voltage supply signal output 5 4 Switch on phase After connection to the power supply the device carries out a self test Internal check of the electronics Output signal is set to failure The current measured value is then output on the signal cable Electronics and connec tion compartment ...

Page 24: ...ables Bluetooth communi cation to be established in the event that the Bluetooth access code is no longer known It can t be changed The emergency Bluetooth access code can be found in information sheet Access protection If this document is lost the emergency Bluetooth access code can be retrieved from your personal contact person after legitimation The storage and transmission of Bluetooth access ...

Page 25: ... 6 3 Storing the codes in myVEGA If the user has a myVEGA account then the Bluetooth access code as well as the device code are additionally stored in his account under PINs and Codes This greatly simplifies the use of additional adjust ment tools as all Bluetooth access and device codes are automati cally synchronized when connected to the myVEGA account ...

Page 26: ...Select the requested instrument in the device list When establishing the connection for the first time the operating tool and the sensor must authenticate each other After the first correct authentication each subsequent connection is made without a new authentication query For authentication enter the 6 digit Bluetooth access code in the next menu window You can find the code on the outside of th...

Page 27: ... recommended to enter a personal 6 digit device code To do this go to menu Extended functions Access protection menu item Protection of the parameter adjustment 7 3 Parameter adjustment The sensor adjustment menu is divided into two areas which are arranged next to each other or one below the other depending on the adjustment tool Navigation section Menu item display The selected menu item can be ...

Page 28: ... using the Project Wizard After activating the integrated Bluetooth or the Bluetooth USB adapt er devices with Bluetooth are found and created in the project tree 8 2 Connecting Select the requested device for the online parameter adjustment in the project tree When establishing the connection for the first time the operating tool and the device must authenticate each other After the first correct...

Page 29: ...ion is restored Parameter adjustment of the device is only possible if the parameter protection is deactivated When delivered parameter protection is deactivated by default and can be activated at any time It is recommended to enter a personal 6 digit device code To do this go to menu Extended functions Access protection menu item Protection of the parameter adjustment 8 3 Parameter adjustment For...

Page 30: ...rement in waters flow measurement flume overflow demonstration Storage tank Application bulk solid Silo slim and high bunker large volume stockpile point measurement profile detection crusher demon stration Silo slender and high Units Distance unit of the device Temperature unit of the instrument Distance in m Temperature in C Adjustment Max adjustment distance A Min adjustment distance B Max adju...

Page 31: ...bia Switzerland Turkey Ukraine United Kingdom USA Mode 2 South Korea Taiwan Thailand Mode of operation 3 India Malaysia South Africa Mode of operation 4 Russia Kazakhstan Mode 1 Status signals Function check Maintenance required Out of specification On Off Off Menu item Selection Basic settings Status Device status Parameter modification counter Measured value status Status output Status additiona...

Page 32: ...ing Condensation Stirrer vessel Vessel Large agitator blades of metal Installations like flow breakers heating spirals Nozzle Process measurement conditions Frequent fast to slow filling and emptying Strongly agitated surface foam and strong vortex generation Multiple reflections through dished vessel ceiling Condensation buildup on the sensor Further recommendations False signal suppression when ...

Page 33: ...oor facilities water and snow on vessel top possible Further recommendations When measuring through the tank ceiling false signal suppres sion via the operating tool When measuring through the tank top in outdoor areas protec tive roof for the measuring point Transportable plastic tank IBC Process measurement conditions Material and thickness different Measurement through the vessel top if appropr...

Page 34: ...o unfavourable pouring positions with fine grain Varying pouring positions due to outlet funnel and filling cone Further recommendations False signal suppression via the operating tool Alignment of the measurement to the silo outlet Bunker large volume Process measurement conditions Large distance to the medium Steep angles of repose unfavourable pouring positions due to outlet funnel and filling ...

Page 35: ...e medium Interfering reflections from fixtures or protective devices Further recommendations False signal suppression via the operating tool Demonstration Applications that are not typical level measurements Instrument demonstration Object recognition monitoring Measured value verification with higher measuring accuracy with reflection without bulk solids e g via a measuring plate ...

Page 36: ...ss faults can occur during operation These may be caused by the following e g Sensor Process Voltage supply Signal processing The first measures are Evaluation of fault messages Checking the output signal Treatment of measurement errors A smartphone tablet with the adjustment app or a PC notebook with the software PACTware and the suitable DTM offer you further com prehensive diagnostic possibilit...

Page 37: ... if necessary Current signal greater than 22 mA less than 3 6 mA Sensor electronics defective Replace device or send in for repair de pending on device version 10 4 Status messages according to NE 107 The instrument features self monitoring and diagnostics according to NE 107 and VDI VDE 2650 In addition to the status messages in the following tables there are more detailed error messages availabl...

Page 38: ...stment according to the limit values difference between min and max 10 mm F025 Error in the lineariza tion table Index markers are not continuously rising for example illogical value pairs Check linearization table Delete table Create new F036 No operable software Checksum error if software update failed or aborted Repeat software update Send instrument for repair F040 Error in the electronics Lim...

Page 39: ...livery status Repeat reset Load XML file with sensor data into the sensor M501 Error in the delivery status Hardware error EEPROM Send instrument for repair M507 Error in the instrument settings Error during setup Error when carrying out a reset False signal suppression faulty Carry out reset and repeat setup M508 No executable Bluetooth software Checksum error in Bluetooth software Carry out soft...

Page 40: ...rror at constant level Fault description Cause Rectification Measured value shows a too low or too high level Level time 0 Min max adjustment not correct Adapt min max adjustment Incorrect linearization curve Adapt linearization curve Measured value jumps to wards 100 Level time 0 Due to the process the amplitude of the level echo sinks A false signal suppression was not car ried out Carry out a f...

Page 41: ...interferences due to instal lations in the close range Change polarisation direction Chose a more suitable installation po sition Measured value jumps to wards 100 during filling Level time 0 Due to strong turbulence and foam gen eration during filling the amplitude of the level echo sinks Measured value jumps to false signal Carry out a false signal suppression Measured value jumps spo radically ...

Page 42: ...ion Cause Rectification Measured value shows a too low or too high level Level time 0 Min max adjustment not correct Adapt min max adjustment Incorrect linearization curve Adapt linearization curve Measured value jumps to wards 100 Level time 0 Due to the process the amplitude of the product echo decreases A false signal suppression was not car ried out Carry out a false signal suppression Amplitu...

Page 43: ...el time 0 False signal greater than level echo or level echo too small Eliminate false signals in the close range Check Antenna must protrude out of the nozzle Remove contamination on the antenna Minimize interfering installations in the close range by changing the polariza tion direction After eliminating the false signals the false signal suppression must be de leted Carry out a new false signal...

Page 44: ...on in the download area on our home page 10 7 How to proceed if a repair is necessary You can find an instrument return form as well as detailed information about the procedure in the download area of our homepage By doing this you help us carry out the repair quickly and without having to call back for needed information Proceed as follows in case of repair Print and fill out one form per instrum...

Page 45: ...essures or tem peratures as well as aggressive or toxic media Avoid this by taking appropriate protective measures 11 2 Disposal Pass the instrument on to a specialised recycling company and do not use the municipal collecting points Remove any batteries in advance if they can be removed from the device and dispose of them separately If personal data is stored on the old device to be disposed of d...

Page 46: ...g conformity declarations can be found on our homepage 12 3 NAMUR recommendations NAMUR is the automation technology user association in the process industry in Germany The published NAMUR recommendations are accepted as the standard in field instrumentation The device fulfils the requirements of the following NAMUR recom mendations NE 21 Electromagnetic compatibility of equipment NE 43 Signal lev...

Page 47: ...wetted parts Ʋ Ʋ Antenna process fitting PVDF Ʋ Ʋ Process seal 1 FKM EPDM Materials non wetted parts Ʋ Ʋ Housing Plastic PBT Polyester Ʋ Ʋ Housing seals O rings silicone Ʋ Ʋ Cable gland PA Ʋ Ʋ Sealing cable gland EPDM Ʋ Ʋ Blind plug cable gland PA Weight 0 7 kg 1 543 lbs Torques Max torque mounting boss 7 Nm 5 163 lbf ft Max torque for NPT cable glands and Conduit tubes 10 Nm 7 376 lbf ft Input va...

Page 48: ...5 m 16 4 ft blocking distance 1 Ʋ Ʋ Modes 1 2 4 0 mm 0 in Ʋ Ʋ Mode 3 250 mm 9 843 in Switch on phase Run up time for UB 12 V DC 18 V DC 24 V DC 15 s Starting current for run up time 3 6 mA 20 mA 3 6 mA 4 mA t 2 3 4 1 Fig 26 Run up time and measured value output 1 UB On 2 Run up time 3 Measured value output 4 UB Off Power consumption 4 Depending on application and medium 5 With bulk solids 6 Depend...

Page 49: ...s after switching on Damping 63 of the input variable adjustable 0 999 s Deviation according to DIN EN 60770 1 Process reference conditions according to DIN EN 61298 1 Ʋ Ʋ Temperature 18 30 C 64 86 F Ʋ Ʋ Relative humidity 45 75 Ʋ Ʋ Air pressure 860 1060 mbar 86 106 kPa 12 5 15 4 psig Installation reference conditions Ʋ Ʋ Distance to installations 200 mm 7 874 in Ʋ Ʋ Reflector Flat plate reflector ...

Page 50: ...rding to IACS E10 shipbuilding IEC 60945 250 µA Characteristics and performance data Measuring frequency W band 80 GHz technology Measuring cycle time 1 250 ms Step response time 1 3 s Beam angle 1 8 Emitted HF power depending on the parameter setting 1 Ʋ Ʋ Average spectral transmission power density 3 dBm MHz EIRP Ʋ Ʋ Max spectral transmission power density 34 dBm 50 MHz EIRP 8 In case of deviati...

Page 51: ...Process temperature 40 60 C 40 140 F Process pressure 1 3 bar 100 200 kPa 14 5 43 51 psig Electromechanical data Cable entry Ʋ Ʋ Options M20 x 1 5 NPT Ʋ Ʋ Cable gland M20 x 1 5 cable diameter 5 9 mm Ʋ Ʋ Closing cap NPT Wire cross section spring loaded terminals Ʋ Ʋ Massive wire stranded wire 0 2 mm AWG 24 2 5 mm AWG 14 Ʋ Ʋ Stranded wire with end sleeve 0 2 mm AWG 24 1 5 mm AWG 16 Bluetooth interfa...

Page 52: ...strength against metallic mounting parts 10 kV Overvoltage resistance test impulse voltages 1 2 50 µs at 42 Ω 1000 V Additional overvoltage arrester Due to the floating structure of the electronics and com prehensive insulation measures generally not necessary Electrical protective measures Potential separation Electronics potential free up to 500 V AC Protection rating IP66 IP67 acc to IEC 60529 ...

Page 53: ...ire 4 20 mA 58350 EN 221027 13 2 Dimensions 2 mm 0 08 33 mm 1 30 122 mm 4 80 22 6 mm 0 89 G1 SW 50 ø 58 mm 2 28 ø 77 mm 3 03 ø 85 1 mm 3 35 1 NPT R 1 156 mm 6 14 1 2 3 Fig 28 Dimensions VEGAPULS 11 1 Thread G1 2 Thread 1 NPT 3 Thread R1 ...

Page 54: ...án protegidas por los derechos en el campo de la propiedad indus trial Para mayor información revise la pagina web www vega com Линии продукции фирмы ВЕГА защищаются по всему миру правами на интеллектуальную собственность Дальнейшую информацию смотрите на сайте www vega com VEGA系列产品在全球享有知识产权保护 进一步信息请参见网站 www vega com 13 4 Licensing information for open source software Open source software componen...

Page 55: ...55 Notes VEGAPULS 11 Two wire 4 20 mA 58350 EN 221027 ...

Page 56: ...ning scope of delivery application practical use and operat ing conditions of the sensors and processing systems correspond to the information available at the time of printing Subject to change without prior notice VEGA Grieshaber KG Schiltach Germany 2022 Phone 49 7836 50 0 E mail info de vega com www vega com ...

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