In Case of Difficulty
This section describes the most common problems that might occur. If you are having
difficulties, please review this information and take any necessary corrective action. If you
still experience difficulties, contact the Vega factory or your sales representative.
Most Vega equipment provides years of trouble-free operation. However, as with all
electronics, problems might occur. If you have trouble with Vega equipment within the first
year of operation, it will be repaired under warranty (see below). Service for older units may
also be obtained from Vega; contact the factory or your sales representative for information.
Most difficulties are not due to equipment failure. Vega equipment is fully tested before
leaving the factory. Usually, problems are due to equipment application.
Often, the problem can be resolved by phone, avoiding downtime for unnecessary returns.
However, should repairs be necessary, Vega will promptly correct the problem and return the
unit. Return of both transmitter and receiver is recommended, allowing Vega to perform a
complete checkout and test of the entire system. This can be especially helpful for elusive or
intermittent problems
Battery
The most common problems with wireless intercoms are related to the beltpack batteries.
Exhausted batteries will cause numerous problems, including distortion, audible squeals and
howls, poor range, and off-frequency operation. Check batteries prior to each use, and replace
them if there is any question about their condition. It is also good practice to replace the battery
with a fresh unit when having any sort of problem occurs with the system, because a low battery
may affect system operation in subtle ways.
Vega recommends only new, fresh Duracell or Eveready alkaline batteries be used. No other
batteries tested by Vega provide equal life and equivalent reliability.
The only acceptable rechargeable batteries known to Vega are the Varta and Plainview, which
are true 7-cell (9 volt) designs. Even here, the usable life will be much less than for a Duracell
(usually three to four hours). Rechargeable cells (“ni-cads”) commonly sold are usually 7.2
volts instead of 9 volts and provide only a few minutes of operation.
Beltpack battery contacts must be clean and unbroken. Attempted forced reverse insertion of
a battery is practically impossible, but the attempt will often damage the battery contacts.
Interference
Vega wireless-intercom systems have been specifically designed to reject interference. However,
interfering signals might fall directly on the receiver frequency, making it impossible to avoid
problems completely. As mentioned above, this can be a particular problem if the receiver audio
is left open (receiver enabled) when the transmitter is turned off.
Problems with RF noise sources (fluorescent and neon lights, car ignitions, industrial
equipment, etc.) are quite rare. However, defective fluorescent lighting fixtures can generate
astonishing amounts of RF energy. Usually, repairing the fixture will cure the problem.
Normally functioning fixtures almost never cause trouble.
This situation is true for most other interference sources as well. That is, unless the
equipment is electrically defective, the interference will not adversely affect Vega wireless
equipment. When such a situation exists, the source has become a wideband transmitter and
nothing can be done to the wireless equipment to correct the problem that will not seriously
degrade performance. Fortunately, this type of problem is surprisingly rare.
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