VeEX MPA, User Manual

Page: 52 / 842

Common Function Buttons
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Troubleshooting:
Issue: Resolution:
Unable to connect to
VNC server
•
Verify the MPA's IP Address is valid, and that there are no IP
Address conflicts on the network.
•
Verify the software version on the MPA is Feature Set 8.1.45 , or
later
•
Verify the MPA unit is fully functional and can either be logged
into with the Remote GUI application software, or operational as a
stand-alone unit using an external monitor connected to the
DisplayPort and a USB mouse and keyboard connected to the
USB port.
Resizing the VNC
window does not
automatically resize
the GUI
•
The VNC's Preserve Aspect Ratio setting is disabled.
•
The VNC viewer does not support Preserve Aspect Ratio ,
and needs to be upgrade to a newer version.
Password
Authentication Failed
•
The wrong password is being entered.
• If the “root” user authentication password has been changed or
forgotten, you can enter a new VNC Authentication Password
from the VNC Config window in the
Security settings screen .
Low Color Resolution
•
From the VNC viewer's options screen, change the Color settings
to the highest setting available (or Full Color resolution).
Common Function Buttons
Common Function Buttons
The bottom of the touch screen contains task-oriented buttons. These buttons do not
appear when using the System or Help tabs. Additionally, buttons that do not pertain to
a protocol will not appear when that protocol tab is selected.
The Common Function Buttons include:
•
Error Insert
MPA_e_manual_D07-00-129P_RevA00