13
Troubleshooting
LED Status Lights
The Insite360 Connect’s LED status lights indicate operational status (see Table 2).
Table 2. Insite360 Connect’s LED Status Lights
LED
Status
Description
Power (Red)
On
Power is connected.
Status* (Green)
On
Insite360 Connect fully booted, registered and running.
Off
Insite360 Connect application not running, reboot Insite360
Connect.
1 blink pattern
No GVR Cloud communication. Check Internet connection.
2 blink pattern
No ATG communication. Check connection between Insite360
Connect and ATG.
3 blink pattern
No POS communication. Check connection between Insite360
Connect and POS.
4 blink pattern
Insite360 Connect not registered. Check label on front of
Insite360 Connect for correct GVR/FMS Site ID and address.
Call 800-997-7725 if missing.
5 blink pattern
Insite360 Connect software download in progress.
*The blinking patterns for all codes occur in series, repeating. For example, if there is no GVR Cloud commu-
nication (1 blink)
and
no ATG communication (2 blinks), the pattern would be: [1 blink, pause, 2 blinks,
pause] and will repeat until one of both of those issues are resolved.
