Calibration, Maintenance, Troubleshooting and Warranty
Warranty
Rev. B
MultiMode SPM Instruction Manual
333
15.18
Warranty
All new catalog-listed standard equipment sold and/or manufactured under Veeco labels is
warranted by Veeco to be free of defects in material and workmanship if properly operated and
maintained. This one-year warranty covers the cost of necessary parts and labor (including, where
applicable as determined by Veeco,
fi
eld service labor and
fi
eld service engineer transportation)
during the warranty period.
Warranty period takes effect ‘upon date of shipment. Except as detailed below, these warranties
extend to parts which are components of standard catalog items and manufactured by persons other
than Veeco. The manufacturer warranty covers purchased equipment incorporated into any item
supplied by Veeco.
Expendable items, including but not limited to probes, lamps, and fuses, are speci
fi
cally excluded
from the aforementioned warranties and are not warranted. All used equipment is sold on an “as is,
where is” basis without warranty, express or implied.
Equipment made or modi
fi
ed to purchaser speci
fi
cations on special order shall carry the above
warranties with respect to material and workmanship, but shall be speci
fi
cally excluded from any
other warranties, express or implied, including those related to performance speci
fi
cations. Special
components shall only carry the original manufacturer warranties.
Warranty Claims
Veeco’s obligation under these warranties is limited to repairing or replacing at Veeco’s option
defective non-expendable parts. Veeco’s obligation shall not extend to defects that do not impair
service. No claim will be allowed for any defect unless Veeco has received notice of the defect
within thirty days following its discovery by purchaser.
Claims for Shipment Damage
No claim will be allowed for equipment damaged in shipment sold under standard terms of F.O.B.
Factory. Within thirty days of purchaser's receipt of equipment, Veeco must receive notice of any
defect which purchaser could have discovered by prompt inspection of equipment. In any event,
Veeco shall have the option of inspection at purchaser's premises or at Veeco’s plant before
allowing or rejecting the claim.
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