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Veebeam TV Accessories, User Manual

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Veebeam TV Accessories User Manual Download Page 47

SC-200912-PS-A (v5.12 - 20120913) 

©2010/2012 Veebeam Ltd. All rights reserved. Veebeam and the Veebeam logo are trademarks of Veebeam Ltd.  
Other brands and product names are trademarks or registered trademarks of their respective holders. 

 

47 of 53

 

 

 

•

  Ensure the distance between the USB antenna (while connected to a Laptop) and Veebeam box is within 

10 yards (approx. 10 meters) – ideally less for best performance – and there are no obstructions between 
them. 

Screencasting performance issues 

The following provides some basic information for improving the performance of the product in 

Screencasting mode: 

•

  Ensure the distance between the USB antenna (while connected to a Laptop) and Veebeam box is 

less than 10 yards (approx. 10 meters) and there are no obstructions between them. 

•

  Try reducing the Screencasting Mode / Resolution via the right click menu on the system tray (Mac 

Menu Bar / Veebeam Settings…) 

Codecs and file compatibility for the Veebeam Player 

Media files (particularly those downloaded from the internet) can vary significantly in terms of the way 

they are ‘encoded’ from video to computer ‘data’.  As mentioned in the installation section of this manual, the 
Veebeam Player relies upon the encoding/de-encoding (codec) facilities already installed on your Laptop in 
order to play these files. 

In general, if it will play on your Laptop screen, it will also play in the Veebeam Player. The most common 
problem encountered when using the Veebeam Player is that a file can not be played because it is not seen as 
‘compatible’.  This means Veebeam can not find a suitable codec on your Laptop to decode the file.    In order 
to try and remedy this situation, it is suggested that you look on the internet for a suitable codec (or codec 
pack) for the file you are trying to play (this can often be determined from the Properties page in Windows or by 
using a specialist tool like MediaInfo).  Numerous sources of information on codecs and codec packs can be 
found on the internet.  See the FAQs section at 

www.veebeam.com

 (under Products, Support) for more 

information. 

Summary of Contents for TV Accessories

Page 1: ...eam Corp The information in this document is proprietary and confidential to Veebeam Corporation It is not to be partially or wholly reproduced or disclosed to any third party without prior permission user guide ...

Page 2: ...g your Veebeam box 7 Setting up your Laptop 8 Veebeam software updates 13 Veebeam software updates 14 Starting your Veebeam 19 Turn on your TV and Veebeam box 19 Connect the USB antenna to your Laptop 20 Screencasting and Veebeam Player 22 Veebeam icon and menu 23 Veebeam Player 26 Veebeam configuration Settings Preferences 29 Windows settings 29 OS X settings 30 Appendix A Getting the most from y...

Page 3: ...3 Appendix E USB antenna status light indications 44 Appendix F Veebeam box upgrade 45 Checking your Veebeam box firmware version 45 Appendix G Troubleshooting 46 Installation and initial connection issues 46 Screencasting performance issues 47 Codecs and file compatibility for the Veebeam Player 47 Appendix H Important safety instructions 48 Appendix I License and legal information 50 Note throug...

Page 4: ...trademarks of Veebeam Ltd Other brands and product names are trademarks or registered trademarks of their respective holders 4 of 53 Welcome Thank you for purchasing Veebeam With this guide you should be up and enjoying videos on your TV in no time In the box Your Veebeam should include all the items below ...

Page 5: ...mes are trademarks or registered trademarks of their respective holders 5 of 53 Veebeam back panel Before starting please take a few moments to familiarize yourself with the Veebeam unit Veebeam box connectors Power USB ports used for pairing and upgrade Digital audio TOSLINK Stereo RCA audio Composite A V RCA video HDMI audio and video Veebeam SD back panel ...

Page 6: ...of Veebeam Ltd Other brands and product names are trademarks or registered trademarks of their respective holders 6 of 53 Veebeam status indication lights and On Off Veebeam box USB antenna Status light Status light USB connector Cradle To turn On remove USB antenna from cradle To turn Off place USB antenna in cradle ...

Page 7: ...connections supported HDMI gives the best quality video Composite A V RCA typically associated with Standard Definition SD quality video In order to view content in High Definition HD an HDMI connection must be used Audio connections supported HDMI if your video is connected via HDMI your audio will also be carried over the HDMI connection If this is not the case use either the Digital Audio or St...

Page 8: ... check that your Laptop meets the minimum system requirements listed at right To set up your Laptop ensure the USB antenna is not plugged into your laptop You will then need to 1 download and install the latest Veebeam software 2 check there are no problems with your firewall software 3 check if your Laptop needs any codecs 1 Installing the Veebeam software You now need to install the Veebeam soft...

Page 9: ... product names are trademarks or registered trademarks of their respective holders 9 of 53 The Downloads page will then be displayed and you can select the Download link that you need Windows or OS X Some Virtual Private Network VPN connections can cause problems with Veebeam installation Please ensure no VPN connections are active during Veebeam ...

Page 10: ...f prompted with a Security Warning select Run On OS X if prompted to authorize VeebeamHelper or that a new network interface has been detected please see section OS X additional installation info below When the installation has finished you may see a message advising that the Laptop should be restarted If this appears please restart your Laptop The Veebeam application then starts automatically and...

Page 11: ...demarks of Veebeam Ltd Other brands and product names are trademarks or registered trademarks of their respective holders 11 of 53 Windows 7 Vista and XP The System Tray is typically displayed at the bottom of the PC screen at the right hand side The System Tray icon with a V symbol is displayed at all times ...

Page 12: ...ks of Veebeam Ltd Other brands and product names are trademarks or registered trademarks of their respective holders 12 of 53 Macintosh OS X The Menu Bar is displayed at the top of the Mac screen at the right hand side The Menu Bar icon with V symbol is displayed ONLY when the USB antenna is inserted into the Mac ...

Page 13: ...een the USB antenna and Veebeam box In order for Veebeam to configure this network correctly it may be necessary for you to authorise VeebeamHelper to make changes If asked please enter an administrator username and password and click OK Network Preferences window As part of installation or first time use of Veebeam you may be asked to confirm acceptance of a new network If a new network interface...

Page 14: ...y monitoring traffic on all networks Veebeam uses a secure private network to communicate between the Veebeam box and the USB antenna and during Veebeam installation will configure the standard Windows and OS X firewalls to allow this network to operate However some third party firewalls may consider Veebeam s network to be unknown and stop Veebeam from working In such cases your firewall software...

Page 15: ... in any way 3 What are codecs and why are they important When playing local video files directly from your Laptop to the TV using the Veebeam Player Veebeam relies on compression decompression software known as codecs on the Laptop to understand the files In order to achieve the highest level of compatibility as well as highest quality of sound and video it is recommended that you install a codec ...

Page 16: ...les of codec packs which have been checked with Veebeam K Lite codec pack http www codecguide com download_k lite_codec_pack_full htm CCCP codec pack http www cccp project net download php type cccp Veebeam for Windows is a 32 bit application and will use only 32 bit codecs If given a choice between 32 bit and 64 bit 32 bit codecs should be installed Examples of codec packs which have been checked...

Page 17: ...holders 17 of 53 If you have the K Lite codec pack installed on your computer some of the settings may need adjusting to ensure all file types will play on the Veebeam Player Click on the Start icon then select All Programs then K Lite Codec Pack and Configuration Under Configuration select ffdshow video decoder and the ffdshow video decoder configuration screen is displayed Check the decoder sett...

Page 18: ...rands and product names are trademarks or registered trademarks of their respective holders 18 of 53 If MPEG1 and MPEG2 are not set to libavcodec click on the current setting disabled in the example and select libavcodec from the drop down menu displayed for both MPEG1 and MPEG2 When MPEG1 and MPEG2 are both set to libavcodec click on OK ...

Page 19: ...our TV and Veebeam box Check that the TV is set up to receive input from the same TV connection where the Veebeam box has been connected e g HDMI1 HDMI2 AV1 AV2 etc Depending on which TV you have you may need to alter this from one of your TV menus using the TV remote control Also make sure the Veebeam box is turned on by removing the USB antenna from the cradle The Status light at the front of th...

Page 20: ...uld start to flash Initially it blinks relatively fast while the USB antenna is turning on and then flashes more slowly while the USB antenna searches for a Veebeam box Once the USB antenna finds and connects to a Veebeam box the light will stop flashing and will stay on If the light continues flashing for more than 25 seconds try moving the Laptop closer to the Veebeam box until the light stops f...

Page 21: ...en the USB antenna and the Veebeam box has been established the V icon on the System Tray Windows or Menu Bar OS X should be visible and will change color Displayed Icon Description Not connected Veebeam is not available Your USB antenna is either searching for a Veebeam box or Veebeam Player has been paused Ready Veebeam is running Once Veebeam is running on your Laptop and connected to a Veebeam...

Page 22: ...ur favourite news website or from a TV catch up website on your TV It is recommended you set the internet service you want to watch to its highest resolution and full screen to get the best experience Veebeam Player allows you to play video files stored locally e g on your Laptop or HDD directly from your Laptop to the TV This not only provides a high quality audio video experience but also allows...

Page 23: ...ered trademarks of their respective holders 23 of 53 Veebeam icon and menu The Veebeam menu is displayed by right clicking on the System Tray icon Windows or clicking on the Menu Bar icon OS X Windows 7 and Vista OS X System tray icon with V symbol The V icon should be displayed at all times Menu Bar icon with V symbol The V icon ONLY shows when the USB Antenna is inserted into the Mac ...

Page 24: ...rks or registered trademarks of their respective holders 24 of 53 Veebeam menu actions The menu options are as follows Menu Option Description Action About Gives information about your particular version of Veebeam Displays Veebeam version number and license information Play Allows you to play files you have stored on your Laptop HDD Displays the Veebeam Player Play screen ...

Page 25: ... Start Audiocasting mode Allows you to control whether your Laptop screen and audio are sent to the TV only audio is sent e g music this mode uses less CPU then video or nothing is sent The Laptop screen and or audio is either sent or not sent to your TV as selected Settings Open Veebeam Settings Allows you to customize various settings for your Veebeam Please see later section for details Screenc...

Page 26: ...es up your laptop for other activities The Veebeam Player is opened by selecting the Play option from the Menu Bar icon as shown in Veebeam icon and menu section or left clicking on the System Tray icon Windows only Windows Veebeam Player The following gives an overview of the Windows Veebeam Player Shows the status Shows the currently selected title file Shows title duration Shows current play ti...

Page 27: ...e expected on your hard drive Try removing the file from the playlist and adding it again Adding removing files from the Windows playlist Files can be added to the playlist either by dragging and dropping them onto the Veebeam Player window or by pressing the Add files to playlist and manually locating the file s Files may be removed by selecting the target file s and pressing the Delete key Drag ...

Page 28: ...list by dragging and dropping them into the Veebeam Player Files may be removed by first selecting the file to be removed and then pressing the Delete key Shows the status Shows the currently selected title file Elapsed time on Track slider only appears when a file is playing Compatible files show in green Incompatible files show in red Drag and drop files into the playlist Shows time remaining un...

Page 29: ...on is only available when a USB antenna is connected and it is connected to a Veebeam box Screen Size Sets the amount the video from Veebeam is shrunk when sent to the TV Used on TVs where the video from Veebeam goes beyond the edges of the TV screen TV Aspect Ratio Set this to the aspect ratio of your TV see your TV s user manual for more details Composite Output Sets the format for the composite...

Page 30: ... are trademarks of Veebeam Ltd Other brands and product names are trademarks or registered trademarks of their respective holders 30 of 53 OS X settings The OS X settings can be accessed by clicking the Veebeam menu bar icon The following diagrams show the same settings dialogue as above but for OS X ...

Page 31: ...ection speed affects the basic quality of the video coming into your Laptop Veebeam can not improve the quality of this original source material so it is important it is as good as possible Resolution selected for the video on the internet site many websites allow you to select the size or resolution of the video being shown In general higher quality resolution is recommended when showing sites on...

Page 32: ...you may get better overall video performance by reducing the resolution that Veebeam uses for capturing video This can be changed from the Veebeam menu as shown below Windows 7 Vista and XP OS X Right click on icon to display Veebeam menu and change settings for resolution and frame rate to tune to best performance for your laptop website Click on icon to display Veebeam menu then select Open Veeb...

Page 33: ...dows 7 Vista or XP Message Macintosh OS X Message Meaning Aero theme has been turned off to improve performance Click here to stop this message appearing again None This occurs on Windows only Windows Vista and 7 support Aero themes which provide advanced graphics features such as see through window frames and Windows key tab key window scrolling This mode can reduce the performance of Veebeam s S...

Page 34: ...eam network adaptor are not correct they may have been changed by either your accidentally or by another program Veebeam will correct the setting automatically but requires your permission to make the changes Please allow this Your Veebeam USB antenna has found a Veebeam box it is not associated secure linked with To associate plug the USB antenna into the back of the Veebeam box See the Veebeam U...

Page 35: ...hile Veebeam is Screencasting or Playing a file Or The computer cannot enter standby while Veebeam is Screencasting or Playing a file None When Veebeam is active on a Windows Laptop it overrides any automatic standby or suspend that may normally happen when you close the lid on the Laptop This message appears when this happens The user can still manually put the Laptop into standby or suspend Your...

Page 36: ...ftware appears to be running in Compatibility Mode For more information on changing this setting see the Veebeam User Guide the FAQs section of veebeam com or contact Veebeam technical support for assistance Veebeam cannot be used in Compatibility Mode None Windows 7 and Vista provide a facility for an application to run in what is called Compatibility Mode This mode mimics the application running...

Page 37: ... reserved Veebeam and the Veebeam logo are trademarks of Veebeam Ltd Other brands and product names are trademarks or registered trademarks of their respective holders 37 of 53 Windows 7 Vista or XP Message Macintosh OS X Message Meaning Ensure this is NOT checked ...

Page 38: ... settings window before playing media Veebeam settings on OS X can not be changed while Veebeam is active sending audio video to the TV Please close the settings dialogue before trying to use either Screencasting or Video Play To modes The Veebeam USB antenna is not working properly Please unplug it and plug it in again The Veebeam USB antenna is not working properly Please unplug it and plug it i...

Page 39: ...together are already associated with each other However if you acquire or purchase any additional USB antenna each one will need to be associated with your Veebeam box or they will not work together In order to associate a Veebeam box and USB antenna Turn on the Veebeam box and WAIT for the Waiting for PC TV connection screen to appear Plug the USB antenna into one of the USB connections in the ba...

Page 40: ... trademarks of their respective holders 40 of 53 Veebeam boxes can be associated with up to 32 USB antenna The Veebeam box will connect to the first USB antenna it finds Associating more than 32 USB antenna with a box will cause the oldest associations to be overwritten However each USB antenna stores only one 1 association and this is overwritten each time it is associated with a new box ...

Page 41: ...ring installation However if you have a third party firewall installed on your OS X laptop this will typically be shown under Applications Although the instructions in this document are specifically for Windows the same basic principles apply to OS X and in most cases the firewall software for OS X will show a dialog very similar to the Windows dialog Windows For Windows PCs with only the standard...

Page 42: ...eam logo are trademarks of Veebeam Ltd Other brands and product names are trademarks or registered trademarks of their respective holders 42 of 53 Start The picture shown is for a Windows PC and indicates that a third party application Symantec Endpoint Protection is in control of the firewall ...

Page 43: ...of what is required to configure Veebeam for third party firewalls Some specific instructions for common firewall software supplied by McAfee and Norton can be found at www veebeam com under Products Support and then Downloads In the firewall control settings ensure that the Veebeam application has Full access It should not be Blocked Outgoing or Auto For the Port Control or System Services in thi...

Page 44: ...53 Appendix E USB antenna status light indications The USB antenna status light may take one of three states State Definition Indication Fast flash blink Flashes 2 times every 1 second On for 0 25s Off for 0 25s The USB antenna is switching on Slow flash Flashes 1 time every 2 seconds On for 1 5s Off for 0 5s The USB antenna is working and searching for a Veebeam box Continuous steady On The USB a...

Page 45: ...ion of the box firmware pre installed If you want to upgrade the Veebeam box to the latest firmware please see www veebeam com select Products Support and then Downloads at the top of the page Checking your Veebeam box firmware version During start up the Veebeam box will display its current firmware version bottom left of initial TV screen next to SW label This version can be checked against the ...

Page 46: ... or visit www veebeam com select Products Support and then click on FAQs Please allow sufficient time for Veebeam to start up When the USB antenna is plugged into your Laptop it can sometimes take up to 30 45 seconds for the USB to be recognised on the Laptop and start displaying on the TV This can be even longer the first time the USB antenna is plugged into a particular USB port Remove the USB a...

Page 47: ...for the Veebeam Player Media files particularly those downloaded from the internet can vary significantly in terms of the way they are encoded from video to computer data As mentioned in the installation section of this manual the Veebeam Player relies upon the encoding de encoding codec facilities already installed on your Laptop in order to play these files In general if it will play on your Lap...

Page 48: ...se this appliance to rain or moisture Do not use this product near water e g near a bathtub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool Do not expose this product to dripping or splashing Do not place objects filled with liquids such as vases near the product Object and Liquid Entry Never push objects of any kind into this product through openings as they may to...

Page 49: ...ny Protect the power cord Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon them or against them Ensure the power cord is not walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Overloading Do not overload wall outlets extension cords or integral convenience receptacles as ...

Page 50: ... to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which is found by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving USB antenna Incr...

Page 51: ...érique de la classe B est conforme à la norme NMB 003 du Canada H 264 AVC This product is licensed under the AVC patent portfolio license for the personal and non commercial use of a consumer to i encode video in compliance with the AVC standard AVC video and or ii decode AVC video that was encoded by a consumer engaged in a personal and non commercial activity and or was obtained from a video pro...

Page 52: ...e Corresponding Source code from us for a period of three years after our last shipment of this product by sending a money order or check for 5 5 or EUR 5 to Veebeam Ltd Betjeman House 104 Hills Road Cambridge CB2 1LQ UK Please write source code for product Veebeam in the memo line of your payment You may also find a free copy of the source at http www veebeam com under Products Support and then D...

Page 53: ...m and the Veebeam logo are trademarks of Veebeam Corp Other brands and product names are trademarks or registered trademarks of their respective holders play anything share anything United Kingdom Betjeman House 104 Hills Road Cambridge CB2 1LQ UK ...

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