vax.co.uk
8
troubleshooting / uk service & help
6. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the vacuum cleaner before performing
maintenance or troubleshooting checks.
PROBLEM: The cleaner won't run.
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug in firmly.
Cause:
No electricity in electrical outlet.
Solution:
Check fuse or breaker.
Cause:
ON/off switch not turned on.
Solution:
Push on/off switch to ‘on’.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Dirty water tank is full.
Solution:
Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 4.
Cause:
Dirty water tank not installed correctly.
Solution:
Refer to page 6/7 for fitting information.
Cause:
Obstruction in hose/nozzle.
Solution:
Remove hose and clear obstruction.
PROBLEM: Liquid escaping from the carpet washer.
Cause:
Dirty water tank is full.
Solution:
Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 4.
Cause:
Dirty water tank not installed correctly.
Solution:
Refer to page 6/7 for fitting information.
Cause:
Solution tank not installed correctly.
Solution:
Make sure the tank is securely locked in place
PROBLEM: Clean solution won’t dispense.
Cause:
Solution tank not installed correctly.
Solution:
Make sure the tank is securely locked in place.
Cause:
Solution tank empty.
Solution:
Refill tank. Refer to page 5 for instructions.
Cause:
Handle not fitted correctly.
Solution:
Ensure handle is fitted correctly.
7. UK Service & Help
(UK) 0844 412 8455
(ROI) 1-800 928 308
Monday-Friday
8.30am to 6.30pm
Saturday-Sunday 9.00am to 5.00pm
Any queries or concerns about using your Vax, call the
Vax Careline. Please make a note of the model number
and serial number of your Vax before calling. For the
nearest Vax Service Agent, please call the Vax Careline or
visit vax.co.uk
!
W91-RS-B Series User Guide v1.3.qxd:User Guide
7/10/10 17:21 Page 8
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