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Vax Service line
AU: 1300 361 505 / NZ: 0800 800 900
8
FAQs
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FAQs
!
WARNING: to reduce the risk of personal injury, unplug the steam mop
before performing maintenance/troubleshooting checks.
Don’t take your machine
back to the shop, simply
contact us
U91-MA Mach Air Series User Guide.qxd:User guide 9/7/09 09:54 Page 8
AU: 1300 361 505
NZ: 0800 800 900
www.vax.com.au
PROBLEM
POSSIBLE REASON
POSSIBLE SOLUTION
Reduced steam or
no steam
1. Water tank is empty
1. Fill water tank
2. AU: 1300 361 505 / NZ: 0800 800 900
2. Steam pump not on
2. Turn on
Steam Mop worked
intermittently and
then stopped
1. Not enough water in the tank
1. Fill water tank
The indicator light
is red
1. Water tank is empty
1. Fill water tank
Cleaning pad is very
wet and no longer
picking up dirt from
the floor or carpet
1. Cleaning pad is saturated
1. Change pad
Steam mop left
white spot on floor
1. Steam mop left in one spot too long
2. Hard Water
1. Never leave the steam mop on the floor with a damp
or wet cleaning pad still attached when not in use.
2. Use distilled water.
