vax.com.au
8
FAQ’s
Problem
Solution
Is there an accessory missing?
Check the ‘Machine Overview’ page in this guide to make sure the part is definitely included
in your unit.
Why won’t the vacuum cleaner
pick up?
A filter may be clogged; refer to Maintenance section.
The dust bag is full or blocked; refer to Maintenance section.
The dust bag may be incorrectly installed; refer to Maintenance section.
Why is dust escaping from
the vacuum?
The filters may not be installed correctly; refer to Maintenance section.
The dust bag may be incorrectly installed; remove the dust bag from the unit then re-insert it into
the unit, ensuring it is pushed firmly back into place and the lid can fully close.
The filters may be clogged; refer to Maintenance section.
Why won’t the accessories pick
up properly?
The accessory may be blocked; refer to Maintenance section.
Why will the vacuum cleaner
not run?
It may not be plugged into the electrical outlet correctly; ensure that the plug is pushed in securely.
The electrical outlet may not be working properly; check the fuse or breaker,
or consult an electrician.
The motor thermostat may have tripped; switch off and unplug the vacuum cleaner, and leave for
one hour before switching the cleaner back on.
WARNING: To reduce the risk of personal injury, unplug the vacuum cleaner before performing
maintenance/troubleshooting checks.
