• The vacuum cleaner is making a whistling noise, please remove the
dirt container open the bottom and clean the seals.
Replace the dirt container and retry
• If there is air sucking noise from the top of the dirt container, this
would indicate a blockage in the machine Go to ‘Why won’t the
vacuum cleaner pick up above’
Solution
Problem
Warning:
To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance
/troubleshooting checks.
What to do if it goes wrong
Getting in touch
• The plug may not be fully pushed into the electrical socket
• Check the fuse in the plug if this needs replacing, always
replace with a 13amp fuse
• The motor thermostat may have tripped. If this has happened,
unplug the vacuum cleaner. Remove and empty the dirt container and
check the hose for blockages Clean the filters and allow the vacuum
cleaner to cool for approximately 1 hour (if you have washed the filters
you will need to wait 24 hours for the filters to fully dry before putting
them back into the vacuum cleaner)
Why won’t the vacuum
cleaner turn on?
What if my vacuum
cleaner is making an
excessive noise?
• The brushbar may be jammed. If this happens then the machine
needs to be switched off immediately to avoid damage. To remove
debris from brushbar refer to page.
• The belt might not turn if it is broken. To check the belt, go to
the‘Changing the belt’ page.
My brushbar
isn’t turning?
• There may be a blockage in the hose. Please remove the hose from the
vacuum cleaner, check and clear any blockages
• Empty the dirt container and clean filters. Go to the
Let’s maintain section page *’
• The brushbar may not be turning.
Go to ‘My brushbar isn’t turning?’ below
• If the accessory/tool will not pick up, check and clear
any blockages
Why won’t the vacuum
cleaner pick up?
• Check the ‘This pack contains’ panel on the box to make sure
the part is included with your machine.
There is an accessory
missing?
