www.vax.co.uk
10
troubleshooting / uk service & help
6. Troubleshooting
WARNING: To reduce the risk of personal injury,
unplug the carpet washer before performing
maintenance or troubleshooting checks.
PROBLEM: The cleaner won't run.
Cause:
Not properly plugged into electrical outlet.
Solution:
Plug in firmly.
Cause:
No electricity in electrical outlet.
Solution:
Check fuse or breaker.
Cause:
ON/off switch not turned on.
Solution:
Push on/off switch to ‘on’.
Cause:
Blown fuse/tripped breaker.
Solution:
Reset circuit breaker or replace fuse.
PROBLEM: Cleaner won’t pick up/loss of suction.
Cause:
Dirty water tank is full.
Solution:
Switch off and unplug cleaner. Empty dirty
water tank as shown in Section 4.
Cause:
Recovery tank front panel not correctly
installed after use.
Solution:
Replace tank and front panel securely.
Cause:
Lint filter blocked.
Solution:
Check lint filter and remove any debris.
PROBLEM: Clean solution won’t dispense.
Cause:
Solution tank not firmly in position.
Solution:
Make sure the tank is securely locked in place.
Cause:
Solution tank empty.
Solution:
Refill tank according to instructions for
surface being cleaned.
7. UK Service & Help
Vax Care 0870 6061248
Monday-Friday
8.00am to 8.00pm
Saturday-Sunday 9.00am to 5.00pm
Any queries or concerns about using the Vax, call the
Vax Careline. Calls are charged at the UK national rate.
Please make a note of the serial number and model
number of the carpet cleaner before calling. There are over
400 approved Vax Service Agents in the UK. For the
nearest Service Agent, please call the Vax Careline.
www.vax.co.uk
!
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