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8
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308
FAQs
!
WARNING: to reduce the risk of personal injury, unplug the handheld before performing
maintenance/troubleshooting checks.
Why will the handheld not run?
•
The battery may not be charged. To charge the
battery, the power switch must be in the ‘off’
position. The static blue light shows the unit is
charging. The initial charge should be for 15 hours.
• For further assistance, please call us on:
0844 412 8455.
Why won’t the handheld pick up?
• The nozzle or crevice tool may be blocked; remove
the obstruction.
• The filter may be clogged or dirty; clean the filter.
Refer to the Maintenance section.
• The battery charge is getting weak; let the battery
run until it stops and recharge.
• The dirt container is full; empty the container.
• For further assistance, please call us on:
0844 412 8455.
Why won’t the battery recharge?
• The charger may not be inserted correctly.
• Check the mains power is switched on.
• The electrical outlet may not be working; check the
fuse or breaker and consult an electrician.
• For further assistance, please call us on:
0844 412 8455.
(UK) 0844 412 8455
(ROI) 1-800 928 308
vax.co.uk
vaxireland.ie
This does not affect your statutory rights
Instead of taking me back
to the shop, simply call:
we’re here to help
Vax H88-12V Series UG 06.03.12_User guide 14/03/2012 16:11 Page 8
